F5F Stay Refreshed Software PC Gaming Dota 2 occasionally freezes and displays BSODs/randomly restarts during gameplay.

Dota 2 occasionally freezes and displays BSODs/randomly restarts during gameplay.

Dota 2 occasionally freezes and displays BSODs/randomly restarts during gameplay.

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Krydino
Member
54
06-30-2016, 02:49 PM
#1
Due to frequent Blue Screen of Death (BSOD) errors during DOTA 2 gameplay, I recently upgraded my system components.

Original System:
A68hm-E33 Motherboard
A6-5400k APU
4GB 1333MHz Kingston RAM
Sapphire Radeon 1GB GDDR5 Edition Graphics Card

New System:
A68hm-E33 Motherboard (Same)
Athlon X4 - 870k
4GB 1333MHz Kingston RAM (Same)
Radeon RX 550 4GB Edition Graphics Card

Despite these upgrades, I continue to experience random BSOD/freeze issues in the game. I performed a fresh installation of Windows 10 1903 and updated all drivers. My suspicion is related to the RAM, as it reaches 95-97% usage when running Steam and the game, while both CPU and GPU remain at approximately 50-60% usage. My CPU temperatures reach 68-70°C (monitored by SpeedFan).

Could this be a CPU temperature issue or related to the RAM? I am currently using an AMD stock cooling fan for the CPU.
K
Krydino
06-30-2016, 02:49 PM #1

Due to frequent Blue Screen of Death (BSOD) errors during DOTA 2 gameplay, I recently upgraded my system components.

Original System:
A68hm-E33 Motherboard
A6-5400k APU
4GB 1333MHz Kingston RAM
Sapphire Radeon 1GB GDDR5 Edition Graphics Card

New System:
A68hm-E33 Motherboard (Same)
Athlon X4 - 870k
4GB 1333MHz Kingston RAM (Same)
Radeon RX 550 4GB Edition Graphics Card

Despite these upgrades, I continue to experience random BSOD/freeze issues in the game. I performed a fresh installation of Windows 10 1903 and updated all drivers. My suspicion is related to the RAM, as it reaches 95-97% usage when running Steam and the game, while both CPU and GPU remain at approximately 50-60% usage. My CPU temperatures reach 68-70°C (monitored by SpeedFan).

Could this be a CPU temperature issue or related to the RAM? I am currently using an AMD stock cooling fan for the CPU.

S
spiderdog87
Junior Member
2
06-30-2016, 04:13 PM
#2
Do not apply new paste to the cooler using material from a previous installation. When removing the cooler, thoroughly clean off all old paste and reapply it. Additionally, consider trying another PSU if the unit resembles the one pictured; it may be insufficient in power under load.
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spiderdog87
06-30-2016, 04:13 PM #2

Do not apply new paste to the cooler using material from a previous installation. When removing the cooler, thoroughly clean off all old paste and reapply it. Additionally, consider trying another PSU if the unit resembles the one pictured; it may be insufficient in power under load.

H
144
06-30-2016, 07:24 PM
#3
Ensure your CPU cooler is securely fastened to the CPU and that thermal paste has been applied. Assess the airflow within the case and identify the PSU’s name and model.
H
Hearth_PvP_God
06-30-2016, 07:24 PM #3

Ensure your CPU cooler is securely fastened to the CPU and that thermal paste has been applied. Assess the airflow within the case and identify the PSU’s name and model.

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loltribo
Posting Freak
870
06-30-2016, 10:31 PM
#4
The stock cooler included pre-applied thermal paste, leading me to believe it would suffice for the X4 given my previous experience with a stock cooler also having pre-applied thermal paste on an A6. Airflow in the case is approximately average with the single stock system fan; my other Ryzen 5 1600X build runs with stock cooling and achieves idle temperatures of 40-45°C. The PSU is likely a standard generic 650W model resembling the pictured unit.
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loltribo
06-30-2016, 10:31 PM #4

The stock cooler included pre-applied thermal paste, leading me to believe it would suffice for the X4 given my previous experience with a stock cooler also having pre-applied thermal paste on an A6. Airflow in the case is approximately average with the single stock system fan; my other Ryzen 5 1600X build runs with stock cooling and achieves idle temperatures of 40-45°C. The PSU is likely a standard generic 650W model resembling the pictured unit.

C
CyborgC0W
Member
54
07-07-2016, 09:56 AM
#5
Do not apply new paste to the cooler; utilize paste from the previous installation. When removing the cooler, thoroughly clean off the old paste and reapply it. Additionally, consider trying another PSU if the one pictured may be insufficient in power under load.
C
CyborgC0W
07-07-2016, 09:56 AM #5

Do not apply new paste to the cooler; utilize paste from the previous installation. When removing the cooler, thoroughly clean off the old paste and reapply it. Additionally, consider trying another PSU if the one pictured may be insufficient in power under load.

D
DerpyGalaxy
Junior Member
15
07-07-2016, 03:18 PM
#6
The new cooler is identical to the previous model and included pre-applied thermal paste. The BSOD code was KERNEL_SECURITY_CHECK_FAILURE. I am considering replacing the PSU due to its generic nature and the high power demands of the CPU and GPU.
D
DerpyGalaxy
07-07-2016, 03:18 PM #6

The new cooler is identical to the previous model and included pre-applied thermal paste. The BSOD code was KERNEL_SECURITY_CHECK_FAILURE. I am considering replacing the PSU due to its generic nature and the high power demands of the CPU and GPU.

C
crazy_crew
Member
112
07-07-2016, 11:20 PM
#7
Then you will see what happens; also, this could be related to a bad driver.
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crazy_crew
07-07-2016, 11:20 PM #7

Then you will see what happens; also, this could be related to a bad driver.