F5F Stay Refreshed Software General Software Does updating the JBL driver lead to BSOD?

Does updating the JBL driver lead to BSOD?

Does updating the JBL driver lead to BSOD?

P
Poliformado
Junior Member
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24
01-26-2025, 03:07 AM
#1
Hi
I noticed my PC was crashing often, so I checked various possibilities until I realized the issue occurred every time I connected my JBL USB dongle. After uninstalling the JBL Quantum software, the headphones worked fine, but installing it still triggered a BSOD. I looked into the device manager and updated the drivers for both audio channels—chat and game—but only chat got an update without problems. Game, however, caused the crash. The headphones in question are the JBL Quantum 610 Wireless.
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P
Poliformado
01-26-2025, 03:07 AM #1

Hi
I noticed my PC was crashing often, so I checked various possibilities until I realized the issue occurred every time I connected my JBL USB dongle. After uninstalling the JBL Quantum software, the headphones worked fine, but installing it still triggered a BSOD. I looked into the device manager and updated the drivers for both audio channels—chat and game—but only chat got an update without problems. Game, however, caused the crash. The headphones in question are the JBL Quantum 610 Wireless.

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E
Ender_Mind
Junior Member
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2
01-27-2025, 03:27 AM
#2
What's the driver version and the BSOD Code?
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E
Ender_Mind
01-27-2025, 03:27 AM #2

What's the driver version and the BSOD Code?

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R
RM123
Member
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195
02-10-2025, 06:27 PM
#3
The BSOD displayed SYSTEM_SERVICE_EXCEPTION. The audio driver version is 1.0.0.71 and the game version is 10.0.19041.2251. I'm also experiencing problems with my Ethernet connection when using the internet.
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R
RM123
02-10-2025, 06:27 PM #3

The BSOD displayed SYSTEM_SERVICE_EXCEPTION. The audio driver version is 1.0.0.71 and the game version is 10.0.19041.2251. I'm also experiencing problems with my Ethernet connection when using the internet.

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