F5F Stay Refreshed Software Operating Systems Do you have a problem with Question Ctrl+Shift+N?

Do you have a problem with Question Ctrl+Shift+N?

Do you have a problem with Question Ctrl+Shift+N?

B
Bmaster5026
Member
229
09-11-2026, 07:50 AM
#1
My HP Pavilion 15 DK-20xx laptop with Windows 11 won't make a new folder when I press Ctrl+Shift+N. I have not changed anything at all. I don't use C-Media software. I tried different keys on different ports and removed keyboard drivers. When I press the key, the cursor jumps to "Working in Background" for a few milliseconds but does nothing. What should I do?
B
Bmaster5026
09-11-2026, 07:50 AM #1

My HP Pavilion 15 DK-20xx laptop with Windows 11 won't make a new folder when I press Ctrl+Shift+N. I have not changed anything at all. I don't use C-Media software. I tried different keys on different ports and removed keyboard drivers. When I press the key, the cursor jumps to "Working in Background" for a few milliseconds but does nothing. What should I do?

A
AwakeningTroll
Member
139
09-11-2026, 08:22 AM
#2
right click on Start button and choose Terminal (Admin). If it doesn't open as PowerShell, click the drop-down arrow in the title area and pick PowerShell from the list. Copy and paste this command into your window: Repair-WindowsImage -Online -RestoreHealth and press Enter. Then type SFC /scannow and press Enter. Restart your PC if SFC fixes any files because some fixes need a restart to work. The first command repairs the files SFC uses to clean up, and SFC fixes system files. SFC stands for System File Checker. First command runs DISM - https://docs.microsoft.com/en-us/windows...windows-11 if that doesn't help try a clean boot and see if it changes anything - make sure to read instructions and make sure NOT to disable any Microsoft services or Windows won't load properly - https://support.microsoft.com/en-au/help...in-windows It does not delete anything, it just stops non-Microsoft programs from starting. Easy to reverse. if clean boot fixes the problem, it shows that its likely a startup program. You should restart those programs over and over until you find which one is causing the issue.
A
AwakeningTroll
09-11-2026, 08:22 AM #2

right click on Start button and choose Terminal (Admin). If it doesn't open as PowerShell, click the drop-down arrow in the title area and pick PowerShell from the list. Copy and paste this command into your window: Repair-WindowsImage -Online -RestoreHealth and press Enter. Then type SFC /scannow and press Enter. Restart your PC if SFC fixes any files because some fixes need a restart to work. The first command repairs the files SFC uses to clean up, and SFC fixes system files. SFC stands for System File Checker. First command runs DISM - https://docs.microsoft.com/en-us/windows...windows-11 if that doesn't help try a clean boot and see if it changes anything - make sure to read instructions and make sure NOT to disable any Microsoft services or Windows won't load properly - https://support.microsoft.com/en-au/help...in-windows It does not delete anything, it just stops non-Microsoft programs from starting. Easy to reverse. if clean boot fixes the problem, it shows that its likely a startup program. You should restart those programs over and over until you find which one is causing the issue.