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Did your graphics card break?

Did your graphics card break?

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DarkSkarlet
Senior Member
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415
04-16-2026, 03:38 AM
#1
Computer Type: Laptop GPU: NVIDIA GeForce GTX 1050 Ti, 4 GB VRAM. No overclock (as far as I know) CPU: Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz Motherboard: BIOS Version/Date American Megatrends Inc. GL753VE.308, 4/29/2019 BaseBoard Manufacturer ASUSTeK COMPUTER INC. BaseBoard Product GL753VE BaseBoard Version 1.0 Platform Role Mobile RAM: SK Hynix (2x8GB) DDR4 1200 Mhz,no overclock Operating System & Version: Windows 10 Home 64-Bit (10.0, Build 19045) GPU Drivers: Provide the current GPU driver installed and if it’s clean install or upgrade, e.g. 376.33, clean install Description of Problem: Hello. My laptop has been working perfectly fine for a while now and suddenly one day it decided not to. I ran COD Warzone 2 as I would usually and then I noticed the game running smoothly for the first 2 seconds then an instant lag starting to cause the game to slow down significantly to the point that it freezes for a good 10 seconds before it crashes my entire laptop, giving me a blue screen of death "VIDEO_DXGKRNL Fatal Error" This happens to every game there is, no matter whether it is a simple small game that takes nothing or a big game. One thing I have noted is that the laptop would not crash if I run the game using my intel Graphics card (After deleting nvidia graphics card from Device Manager) and that it would run normal (Not high end) games pretty smoothly. Troubleshooting: I have troubleshooted my laptop to see whether there is any faulty drivers or viruses and I have reinstalled the drivers over and over and over but the problem persists.
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DarkSkarlet
04-16-2026, 03:38 AM #1

Computer Type: Laptop GPU: NVIDIA GeForce GTX 1050 Ti, 4 GB VRAM. No overclock (as far as I know) CPU: Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz Motherboard: BIOS Version/Date American Megatrends Inc. GL753VE.308, 4/29/2019 BaseBoard Manufacturer ASUSTeK COMPUTER INC. BaseBoard Product GL753VE BaseBoard Version 1.0 Platform Role Mobile RAM: SK Hynix (2x8GB) DDR4 1200 Mhz,no overclock Operating System & Version: Windows 10 Home 64-Bit (10.0, Build 19045) GPU Drivers: Provide the current GPU driver installed and if it’s clean install or upgrade, e.g. 376.33, clean install Description of Problem: Hello. My laptop has been working perfectly fine for a while now and suddenly one day it decided not to. I ran COD Warzone 2 as I would usually and then I noticed the game running smoothly for the first 2 seconds then an instant lag starting to cause the game to slow down significantly to the point that it freezes for a good 10 seconds before it crashes my entire laptop, giving me a blue screen of death "VIDEO_DXGKRNL Fatal Error" This happens to every game there is, no matter whether it is a simple small game that takes nothing or a big game. One thing I have noted is that the laptop would not crash if I run the game using my intel Graphics card (After deleting nvidia graphics card from Device Manager) and that it would run normal (Not high end) games pretty smoothly. Troubleshooting: I have troubleshooted my laptop to see whether there is any faulty drivers or viruses and I have reinstalled the drivers over and over and over but the problem persists.

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SrWaldo_22
Member
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239
04-18-2026, 07:22 AM
#2
I'm assuming Windows is fully updated, you have the latest GPU drivers, firmware, and plenty of hard drive space to allow Winblows to breathe. - Restore your system to a previous backup and try to run the game. - Turn off Fast Boot then run the following programs, once the issue is fixed turn it back on. - Run Hardware Troubleshooter "Type the following in search" msdt.exe -id DeviceDiagnostic - System file checker utility " Run in CMD with Admin permission" sfc /scannow - Deployment Image Servicing and Management tool " Run in CMD with Admin permission" DISM /Online /Cleanup-Image /RestoreHealth - Perform a clean boot by following this link. It takes a while and will show you software conflicts. At each step your rebooting and trying to run a game under the GPU. No luck? Reinstall winblows 💩 This is a software conflict, It's tricky and a full reinstall can be faster to solve the issues.
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SrWaldo_22
04-18-2026, 07:22 AM #2

I'm assuming Windows is fully updated, you have the latest GPU drivers, firmware, and plenty of hard drive space to allow Winblows to breathe. - Restore your system to a previous backup and try to run the game. - Turn off Fast Boot then run the following programs, once the issue is fixed turn it back on. - Run Hardware Troubleshooter "Type the following in search" msdt.exe -id DeviceDiagnostic - System file checker utility " Run in CMD with Admin permission" sfc /scannow - Deployment Image Servicing and Management tool " Run in CMD with Admin permission" DISM /Online /Cleanup-Image /RestoreHealth - Perform a clean boot by following this link. It takes a while and will show you software conflicts. At each step your rebooting and trying to run a game under the GPU. No luck? Reinstall winblows 💩 This is a software conflict, It's tricky and a full reinstall can be faster to solve the issues.

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