Did you cook it? Network or Bluetooth problems?

F5F Stay Refreshed Hardware Desktop Did you cook it? Network or Bluetooth problems?

Did you cook it? Network or Bluetooth problems?

Did you cook it? Network or Bluetooth problems?

N

Nani100
Member

213

03-03-2020, 12:40 AM

#1

I was trying to connect a USBC cable to my PC and plug it into the USB port. I heard a click and then the computer turned off. After rebooting, Bluetooth and Wi-Fi didn’t work. In Device Manager there’s a yellow warning triangle with the message “This device cannot start. (Code 10).” I’ve tried several fixes: restarting multiple times, turning off drivers, reinstalling the default driver, and unplugging unnecessary components. System Info shows my board is ROG Strix z490-E I7-10700 with 32GB Corsair RAM. I suspect part of the board might be damaged and would need a separate network card. If that’s the case, could you suggest some options? Thanks.

N

Nani100

03-03-2020, 12:40 AM #1

I was trying to connect a USBC cable to my PC and plug it into the USB port. I heard a click and then the computer turned off. After rebooting, Bluetooth and Wi-Fi didn’t work. In Device Manager there’s a yellow warning triangle with the message “This device cannot start. (Code 10).” I’ve tried several fixes: restarting multiple times, turning off drivers, reinstalling the default driver, and unplugging unnecessary components. System Info shows my board is ROG Strix z490-E I7-10700 with 32GB Corsair RAM. I suspect part of the board might be damaged and would need a separate network card. If that’s the case, could you suggest some options? Thanks.

F

flmchavasse
Junior Member

2

03-03-2020, 06:01 AM

#2

It's quite likely you accidentally damaged it. Probably not the wireless or Bluetooth part, but the USB controller it uses.

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flmchavasse

03-03-2020, 06:01 AM #2

It's quite likely you accidentally damaged it. Probably not the wireless or Bluetooth part, but the USB controller it uses.

G

goolst2003
Member

217

03-03-2020, 10:39 AM

#3

Shorting contacts on a high-power USB port could damage components. If your built-in Wi-Fi/Bluetooth is an M.2 card, you might be able to swap it out. Otherwise, turn it off and use a PCIe Wi-Fi/Bluetooth card instead.

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goolst2003

03-03-2020, 10:39 AM #3

Shorting contacts on a high-power USB port could damage components. If your built-in Wi-Fi/Bluetooth is an M.2 card, you might be able to swap it out. Otherwise, turn it off and use a PCIe Wi-Fi/Bluetooth card instead.