Devices cease functioning during gameplay.
Devices cease functioning during gameplay.
Whenever I restart a game after some time, all my monitors turn black, the fans spin fast, and I can still hear the game audio or voice calls. I've used win+ctrl+shift+b but it doesn't fix the issue. My PC specs are B450M mortar max motherboard, Ryzen 7 2700X, RTX 2060, 32GB RAM (16GB used), a 650W PSU with 1x 250GB SSD, 1x 512GB NVMe SSD, two 1TB HDDs, and five 120mm fans (not RGB). I've tried everything but nothing changed. After installing Windows 11, added 16GB RAM, cleaned the PC, updated drivers, changed storage setups, turned off Link State Power Management, used different cables, and checked power supply limits. If you have any other suggestions, let me know!
Here are some steps you can take to investigate and fix the problem:
- Look for any error messages or codes when the issue happens. They often give hints about what’s wrong.
- Review the Windows Event Viewer logs for errors or warnings that might relate to the problem.
- Use a hardware monitoring tool such as HWMONITOR or SpeedFan to check temperatures of your components. High temps can lead to this situation, so ensure your system stays cool.
- Try removing and then reinstalling the game to determine if that resolves the issue.
- Search for updates for your motherboard’s BIOS or other hardware parts. Outdated or corrupted firmware can cause similar problems.
- If you have multiple graphics cards, disable one at a time to see which one affects the performance.
- For systems with overclocking, reset the system to its default clock speeds to test if that helps.
- Consider removing or uninstalling any new hardware or software you recently added to see if it improves stability.
- If the problem continues, seeking advice from a tech professional or the device manufacturer can provide further support.
No signals are shown, screens simply turn black.
I recreated the problem and reviewed event logs; only critical entries about the sudden shutdown appear.
I must power off to get back to my computer.
This isn't related to temperature—replaced thermal paste and checked temperatures with MSI after burning the burner, but levels remain normal.
I uninstalled and reinstalled games several times without resolving it.
My BIOS hasn’t been updated yet (planning an update), yet I’ve installed display drivers multiple times across two Windows setups, but results stay unchanged.
Only one GPU is installed.
The only optimization I made was on RAM, which I reverted and the issue persists.
Lastly, I reinstalled Windows on a different SSD, but the problem recurs.