F5F Stay Refreshed Software Operating Systems Device shutting down unexpectedly upon pressing Win+L or entering sleep mode

Device shutting down unexpectedly upon pressing Win+L or entering sleep mode

Device shutting down unexpectedly upon pressing Win+L or entering sleep mode

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SchoolToilet
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08-31-2021, 12:17 PM
#1
The situation occurs occasionally and causes the laptop to restart. It mainly happens when connected to a USBC dock, such as the Lenovo USBC Hub model 40AY. At home, my setup uses an eGPU with an Nvidia card, and both AMD and Nvidia drivers are available. I’m running Framework 13 AMD (7840U) with drivers from the Framework package. The latest Adrenaline version didn’t update properly because it was installed through the Framework bundle. In Event Viewer, similar events were logged. It seems the issue relates to the AMD kernel for GPU handling. On Windows 11, the OS is listed as Win10. Would you like advice on whether to downgrade or contact the developers? Thanks!
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SchoolToilet
08-31-2021, 12:17 PM #1

The situation occurs occasionally and causes the laptop to restart. It mainly happens when connected to a USBC dock, such as the Lenovo USBC Hub model 40AY. At home, my setup uses an eGPU with an Nvidia card, and both AMD and Nvidia drivers are available. I’m running Framework 13 AMD (7840U) with drivers from the Framework package. The latest Adrenaline version didn’t update properly because it was installed through the Framework bundle. In Event Viewer, similar events were logged. It seems the issue relates to the AMD kernel for GPU handling. On Windows 11, the OS is listed as Win10. Would you like advice on whether to downgrade or contact the developers? Thanks!

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kelusky101
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181
08-31-2021, 01:41 PM
#2
I would try the certified versions first, even if they aren't the fastest in games, just to check stability. If issues remain, discuss them with the Framework team, and consider reaching out to AMD as well.
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kelusky101
08-31-2021, 01:41 PM #2

I would try the certified versions first, even if they aren't the fastest in games, just to check stability. If issues remain, discuss them with the Framework team, and consider reaching out to AMD as well.

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