F5F Stay Refreshed Hardware Desktop Device shutting down unexpectedly only during gameplay sessions.

Device shutting down unexpectedly only during gameplay sessions.

Device shutting down unexpectedly only during gameplay sessions.

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ArmorInAction
Member
60
03-08-2016, 07:07 AM
#11
Today’s winding down brings some observations: cleared all ASUS-related stuff from attempts to overclock. Used UDD to remove and reinstall display drivers, following AMD Adrenaline recommendations. Monitored performance metrics for GPU, CPU, RAM—everything stayed normal. After switching to the Pro version of Adrenaline, the stuttering and freezing I noticed earlier disappeared. But after about eight minutes the system crashed again and restarted. After another test it ran smoothly for over an hour before stopping. My takeaway: the ASUS hardware might still be trying to manipulate things behind the scenes. The PSU seems adequate now, but it’s well above the 450W mark. I should check if the processor has a hidden heat issue that sensors miss—otherwise fixing it would require replacing the chip entirely. This feels like karma from when I wasn’t fully aware or from a past life. The voltage to the GPU is too high and the CPU too much, though that seems unlikely given how new the system is.
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ArmorInAction
03-08-2016, 07:07 AM #11

Today’s winding down brings some observations: cleared all ASUS-related stuff from attempts to overclock. Used UDD to remove and reinstall display drivers, following AMD Adrenaline recommendations. Monitored performance metrics for GPU, CPU, RAM—everything stayed normal. After switching to the Pro version of Adrenaline, the stuttering and freezing I noticed earlier disappeared. But after about eight minutes the system crashed again and restarted. After another test it ran smoothly for over an hour before stopping. My takeaway: the ASUS hardware might still be trying to manipulate things behind the scenes. The PSU seems adequate now, but it’s well above the 450W mark. I should check if the processor has a hidden heat issue that sensors miss—otherwise fixing it would require replacing the chip entirely. This feels like karma from when I wasn’t fully aware or from a past life. The voltage to the GPU is too high and the CPU too much, though that seems unlikely given how new the system is.

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morlurne
Member
67
03-08-2016, 04:33 PM
#12
I just checked my ASUS MBO BIOS and noticed that after resetting it, certain overclocking features appear. It seems I should disable all related settings manually.
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morlurne
03-08-2016, 04:33 PM #12

I just checked my ASUS MBO BIOS and noticed that after resetting it, certain overclocking features appear. It seems I should disable all related settings manually.

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KittyTaco123
Member
55
03-09-2016, 08:52 PM
#13
Have you tried playing multiplayer games with anti-cheat features?
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KittyTaco123
03-09-2016, 08:52 PM #13

Have you tried playing multiplayer games with anti-cheat features?

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ByJocker_30
Junior Member
3
03-09-2016, 09:43 PM
#14
Many games include anti-cheat measures. The only ones I know of are Bungie's "PunkBuster" and the free version of CallOfDuty.
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ByJocker_30
03-09-2016, 09:43 PM #14

Many games include anti-cheat measures. The only ones I know of are Bungie's "PunkBuster" and the free version of CallOfDuty.

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Jax2704
Member
60
03-14-2016, 08:22 PM
#15
You’re wondering about a strange situation I experienced. At first, I thought it was an SSD problem. I recalled that in my initial setup, only the left and right ports from the bottom were functioning. Back then, I had two SSDs and a DVD/RW drive connected. After a crash, I checked the BIOS and noticed it only recognized the first SSD and DVD/RW (the second one never existed). It would constantly crash while playing games, but when the second SSD was removed, everything worked fine. I also remembered that adjusting the BIOS and disabling overclocking helped the system detect the missing SATA ports again. I suspect my motherboard got damaged by its default settings. If I remove all other drives except the first two, it should function properly. I’ll update once this works and hope it’s covered under warranty.
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Jax2704
03-14-2016, 08:22 PM #15

You’re wondering about a strange situation I experienced. At first, I thought it was an SSD problem. I recalled that in my initial setup, only the left and right ports from the bottom were functioning. Back then, I had two SSDs and a DVD/RW drive connected. After a crash, I checked the BIOS and noticed it only recognized the first SSD and DVD/RW (the second one never existed). It would constantly crash while playing games, but when the second SSD was removed, everything worked fine. I also remembered that adjusting the BIOS and disabling overclocking helped the system detect the missing SATA ports again. I suspect my motherboard got damaged by its default settings. If I remove all other drives except the first two, it should function properly. I’ll update once this works and hope it’s covered under warranty.

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ckg63
Member
196
03-23-2016, 04:43 AM
#16
I used a fresh Windows setup to resolve the issue. It was the last solution I tried after encountering problems with the SSD and the corrupted Windows version on another machine.
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ckg63
03-23-2016, 04:43 AM #16

I used a fresh Windows setup to resolve the issue. It was the last solution I tried after encountering problems with the SSD and the corrupted Windows version on another machine.

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HairyWiener
Member
160
03-26-2016, 12:58 AM
#17
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HairyWiener
03-26-2016, 12:58 AM #17

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xXFirewitherXx
Posting Freak
878
03-30-2016, 03:16 AM
#18
Consider swapping the optical drive for an SSD in the same port. Which SSD model would fit that setup? Also, what is its age?
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xXFirewitherXx
03-30-2016, 03:16 AM #18

Consider swapping the optical drive for an SSD in the same port. Which SSD model would fit that setup? Also, what is its age?

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220
04-02-2016, 07:03 PM
#19
This was the initial concept. If only the first two SATA connections functioned properly, the system would fail upon encountering any additional devices in other SATA ranges. I verified the voltage of the remaining SATA ports using a multimeter at various intervals during testing. The board frequently lost voltage to random ports. I also checked the power supply and cables; they consistently delivered stable output. Based on these results, the PSU is operating as expected. The drives included a Samsung 870 EVO SATA III (purchased in 2023) and a Samsung 860 EVO SATA III (bought in 2020), each with 1 TB storage.

This morning I disabled all but two SATA ports at the bottom—containing the main SSD with the operating system and an extra storage SSD. After running Heaven for several hours without overclocking the GPU, everything functioned smoothly. Note: The BIOS automatically disabled self-overclocking, fast boot, and any overclocking-related settings. Conclusion: No crashes occurred when using only the first two SATA ports.

ASUS’s default configuration negatively impacted the MOBO; a replacement is necessary to unlock full board capabilities.

Rant: The board was acquired in 2020. I contacted ASUS customer support regarding warranty, but it expired four days ago on July 8, 2023—no exceptions allowed. So... that’s a win.

Thank you all for your ongoing assistance and support. You’re all doing great, and I appreciate everything. Wishing you all the best.
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bluehypergiant
04-02-2016, 07:03 PM #19

This was the initial concept. If only the first two SATA connections functioned properly, the system would fail upon encountering any additional devices in other SATA ranges. I verified the voltage of the remaining SATA ports using a multimeter at various intervals during testing. The board frequently lost voltage to random ports. I also checked the power supply and cables; they consistently delivered stable output. Based on these results, the PSU is operating as expected. The drives included a Samsung 870 EVO SATA III (purchased in 2023) and a Samsung 860 EVO SATA III (bought in 2020), each with 1 TB storage.

This morning I disabled all but two SATA ports at the bottom—containing the main SSD with the operating system and an extra storage SSD. After running Heaven for several hours without overclocking the GPU, everything functioned smoothly. Note: The BIOS automatically disabled self-overclocking, fast boot, and any overclocking-related settings. Conclusion: No crashes occurred when using only the first two SATA ports.

ASUS’s default configuration negatively impacted the MOBO; a replacement is necessary to unlock full board capabilities.

Rant: The board was acquired in 2020. I contacted ASUS customer support regarding warranty, but it expired four days ago on July 8, 2023—no exceptions allowed. So... that’s a win.

Thank you all for your ongoing assistance and support. You’re all doing great, and I appreciate everything. Wishing you all the best.

D
djpumuslink01
Senior Member
577
04-10-2016, 09:55 AM
#20
You're in a region where products over $14.99 typically come with a four-year warranty, and your card may extend it further. Investigate online for possible replacements.
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djpumuslink01
04-10-2016, 09:55 AM #20

You're in a region where products over $14.99 typically come with a four-year warranty, and your card may extend it further. Investigate online for possible replacements.

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