Device shutting down and rebooting without BSOD after being bumped or the side panel being placed
Device shutting down and rebooting without BSOD after being bumped or the side panel being placed
The issue you're experiencing seems to be related to accidental physical interference with your PC. After testing different models—Asrock X570, Aorus B550, and Ryzen 5700X—you've ruled out loose wires or connections. You've also confirmed that everything is secure, the system boots normally, and drivers are up to date.
Your concern about RAM stability comes up frequently, especially with certain memory types like Trident Z RGB. I found a similar report online suggesting that some Ryzen processors with DDR4 memory can exhibit this behavior. It might be worth checking if your RAM is compatible with your system and whether there are known issues with specific models or configurations.
You could try the following:
- Ensure all cables are properly connected.
- Test with different RAM modules to see if the problem persists.
- Consider updating your BIOS or checking for firmware updates from the manufacturer.
- If possible, consult forums or communities focused on Ryzen and DDR4 systems for more targeted advice.
Let me know if you'd like help finding more detailed guides or community discussions!
This appears to be a minor issue. It likely means the power or reset button inside the case isn’t working. Have you tried connecting the front panel connectors and using a screwdriver to test it? If the problem persists after removing the front panel, the wiring on the case’s front may be faulty.
I took out the front panel switch, USB-C port, power LED, and the same problem persisted. A brief adjustment on the power switch would just cause the system to shut down, wouldn't it? I've inspected the entire setup, even swapped out the motherboard, but no signs of a short were found. This issue appeared on my old Asrock X570 Phantom Gaming 4 and now also on my Gigabyte B550 Aorus Elite V2. Based on the Reddit thread, the only likely culprit seems to be the Trident Z RGB lighting, which I have four units of.
You're focusing closely on certain components. Did you also take out the wires for the reset button and HDD indicator? I suggest testing without any front panel wiring at all. The power supply seems like a strong candidate, but if you suspect RAM, try running it with just one stick to see if the issue persists. Swap it with another and retest. It's unlikely every Trident Z RGB stick has this flaw, yet it remains underreported—so if it's RAM-related, it's likely a single defective unit.
All components from the front panel were taken out, including USB, switches, and audio. There are two possible reasons for this change. I installed two new TridentZ sticks together with an AK620 cooler in 2022. It could be either the newer parts or the cooler that caused the issue. I plan to remove the memory first if I can determine which one was newer, since they were made in the same month.