Device shows no screen once the CMOS battery is removed.
Device shows no screen once the CMOS battery is removed.
Hello! Your Dell Latitude 3510 is showing a blue screen with the error code DRIVER_VERIFIER_DMA_VIOLATION. After checking online, it seems the issue might be due to outdated or corrupted drivers, an old BIOS version, or faulty SSD firmware. You were unable to boot into safe mode and kept looping through auto recovery and the blue screen. After replacing the SSD and updating BIOS, the problem worsened. The laptop now fails to display at all, with a cap lock flashing every five seconds—possibly indicating BIOS corruption or a motherboard fault. You’ve tried resetting the CMOS battery and holding the power button for several minutes, but it still won’t shut down. Please let me know if you need further guidance!
I experienced a similar issue on my Latitude 5480 once. It wouldn't post and appeared fully inactive. (The front power light turned on while the fan ran at full speed.) You might try using a specially formatted USB flash drive to re-flash the BIOS. This isn't a guarantee, but it could be worth a try before giving up entirely. https://www.dell.com/support/kbdoc/en-us...-or-tablet Take your boot SSD out, insert it into another computer, and back up any important files just in case.
Occasionally the Dells require some time and repeated attempts to send a POST when the CMOS battery is dead or removed. Consider keeping it powered for a short while, then press the power button repeatedly. If nothing appears beyond the caps lock, try removing all components except the essentials—no battery, no SSD, just one RAM stick. Check if it powers up again. This likely points to a corrupted BIOS or hardware issue.
I left it running for around 45 minutes but got nothing. As soon as I connected it, the cap lock began flashing and I didn’t even press the power button. I’m planning to remove it completely to avoid any issues. Thanks for your help!
Start with calmness, don't rush. Don't fully install the SSD because your laptop lacks proper grounding or you haven't switched it on. Open the lid, remove the SSD, and test it on another computer. If it works, reinstall it but don't secure it tightly. Power up the laptop, wait 10 seconds, then press Enter. If it doesn't start, check all connections first, then consider taking it to a repair shop.