Device powers up but fails to boot, then shuts down automatically.
Device powers up but fails to boot, then shuts down automatically.
We built a system recently using a 13600k CPU, but it stopped functioning unexpectedly. After replacing it with a 13700k, the issue returned within a day. The motherboard showed CPU problems, and we’ve checked connections, paste, and power settings. It’s frustrating we’re still stuck. Any advice would be greatly appreciated.
Based on the post code and the occurrence with two CPUs, I suspect a problem with the motherboard socket. Have you verified if the socket had any bent pins?
Did this mean you just purchased a new one? I’m hoping the replacement came from the store where you bought it without any cost, otherwise swapping an expensive part before confirming it’s faulty is a poor decision. Based on my experience, such issues are uncommon and likely related to your motherboard, RAM, or other components. It would require careful troubleshooting to identify the cause. I’d suggest trying to reinstall from scratch, inspecting the CMOS battery and cables, and checking for software-related problems in BIOS or Windows. Probably, it’s wiser to leave the PC with a professional who can assist you.
We verified the pins were straight before installation, and after more troubleshooting, we determined the issue lies with the motherboard. Thank you for your assistance.
We received the replacement at no cost, and I’ll admit we weren’t the most skilled installers, so likely some issues were overlooked. After more troubleshooting with this processor, we determined the problem was with the motherboard. Thanks for the extra advice—this seems like the best approach here.