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Device Manager shows unknown devices but uses generic hardware IDs.

Device Manager shows unknown devices but uses generic hardware IDs.

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epicninja60
Member
66
05-21-2016, 08:22 PM
#1
So the other day I did a in-place upgrade from Windows 10 to 11 (I really should back up stuff and then do a proper install...) and I have an error saying Windows can't enable a security feature (I forget which one - I'm not home at the moment) until my Device Driver problems are dealt with. So I look at Device Manager and I have two Unknown Devices show up. A quick search says check their Hardware ID which I do, only to get some short string that starts with V and Google suggests might have something to do with virtual machines? There's no PCI number or anything similar there.
Any ideas?
Mindstab Thrull
Nomming ur sanities since 1864 BSE (before the Sarpadian Empires)
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epicninja60
05-21-2016, 08:22 PM #1

So the other day I did a in-place upgrade from Windows 10 to 11 (I really should back up stuff and then do a proper install...) and I have an error saying Windows can't enable a security feature (I forget which one - I'm not home at the moment) until my Device Driver problems are dealt with. So I look at Device Manager and I have two Unknown Devices show up. A quick search says check their Hardware ID which I do, only to get some short string that starts with V and Google suggests might have something to do with virtual machines? There's no PCI number or anything similar there.
Any ideas?
Mindstab Thrull
Nomming ur sanities since 1864 BSE (before the Sarpadian Empires)

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ACCFfan
Junior Member
16
05-22-2016, 03:30 AM
#2
Install chipset drivers. Check the support page for the motherboard maker. For laptops, look at the laptop maker's support site. If you can't find the right drivers, provide your motherboard or laptop model name. The motherboard model is available in CPU-Z under the motherboard section.
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ACCFfan
05-22-2016, 03:30 AM #2

Install chipset drivers. Check the support page for the motherboard maker. For laptops, look at the laptop maker's support site. If you can't find the right drivers, provide your motherboard or laptop model name. The motherboard model is available in CPU-Z under the motherboard section.

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Kr0ssPissi
Member
183
06-09-2016, 09:17 AM
#3
Good decision. It's a system I've been improving, and I'm pretty sure I had the drivers for Windows 10, but when I get home I'll check for Windows 11 support. (The motherboard seems to be an MSI 650 Eagle AX.)
Thanks for your prompt reply!
Mindstab Thrull
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Kr0ssPissi
06-09-2016, 09:17 AM #3

Good decision. It's a system I've been improving, and I'm pretty sure I had the drivers for Windows 10, but when I get home I'll check for Windows 11 support. (The motherboard seems to be an MSI 650 Eagle AX.)
Thanks for your prompt reply!
Mindstab Thrull

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61
06-09-2016, 01:54 PM
#4
Now that I'm back at home...
@SkyNetRising
I added two out of three Chipset Drivers for my motherboard. The third one was left out since it's meant for an NPU (8th-gen Ryzen or newer, according to MSI) and I don't have that. Still, the same issues keep appearing with my devices:
vms_vsmp
vms_mp
Could anyone guess what these might be? The only possibilities that come to mind are Daemon Tools (which I used for ISO files in the past but haven't needed much lately), Bluestacks (for running phone emulators so I can play mobile games on my PC), or at one point I tried a VM and installed XP to play Shandalar, the first Magic: the Gathering game for PC that I've ever seen (it was designed for Windows 95).
Thanks in advance!
Mindstab Thrull
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FatherOfRonnoc
06-09-2016, 01:54 PM #4

Now that I'm back at home...
@SkyNetRising
I added two out of three Chipset Drivers for my motherboard. The third one was left out since it's meant for an NPU (8th-gen Ryzen or newer, according to MSI) and I don't have that. Still, the same issues keep appearing with my devices:
vms_vsmp
vms_mp
Could anyone guess what these might be? The only possibilities that come to mind are Daemon Tools (which I used for ISO files in the past but haven't needed much lately), Bluestacks (for running phone emulators so I can play mobile games on my PC), or at one point I tried a VM and installed XP to play Shandalar, the first Magic: the Gathering game for PC that I've ever seen (it was designed for Windows 95).
Thanks in advance!
Mindstab Thrull

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Spacetron9000
Junior Member
10
06-09-2016, 07:18 PM
#5
Control Panel/Programs and Features/Enable Windows features/Disable Hyper-V feature
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Spacetron9000
06-09-2016, 07:18 PM #5

Control Panel/Programs and Features/Enable Windows features/Disable Hyper-V feature

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KingChase12354
Junior Member
45
06-11-2016, 07:58 AM
#6
I attempted that, but it didn't work. I instructed Windows to update my drivers and directed them to the root folder of my C drive, where they found files related to installing drivers for:
Hyper-V Virtual Switch Extension Adapter
Hyper-V Virtual Ethernet Adapter
It seems this could be from when I set up a VM previously. I'm not sure how to reach it anymore.
Any suggestions on what to do?
Mindstab Thrull
K
KingChase12354
06-11-2016, 07:58 AM #6

I attempted that, but it didn't work. I instructed Windows to update my drivers and directed them to the root folder of my C drive, where they found files related to installing drivers for:
Hyper-V Virtual Switch Extension Adapter
Hyper-V Virtual Ethernet Adapter
It seems this could be from when I set up a VM previously. I'm not sure how to reach it anymore.
Any suggestions on what to do?
Mindstab Thrull

Y
YouseyHD
Member
154
06-11-2016, 10:58 AM
#7
Remove items from Device Manager. Re-scan for any hardware updates.
Y
YouseyHD
06-11-2016, 10:58 AM #7

Remove items from Device Manager. Re-scan for any hardware updates.