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Device malfunctions Input controls fail to respond

Device malfunctions Input controls fail to respond

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Erikbearick
Junior Member
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26
07-14-2016, 08:45 PM
#1
I've recently set up W10 on my PC twice, and both times my K95 and Logitech G502 functioned properly for a day. After rebooting, they stopped working under the Windows lock screen, though they worked in BIOS. I've only installed Chrome so far—any advice would be greatly appreciated!
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Erikbearick
07-14-2016, 08:45 PM #1

I've recently set up W10 on my PC twice, and both times my K95 and Logitech G502 functioned properly for a day. After rebooting, they stopped working under the Windows lock screen, though they worked in BIOS. I've only installed Chrome so far—any advice would be greatly appreciated!

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UltiPengz
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143
07-20-2016, 01:39 PM
#2
It seems unusual, but your K70 and G502 functioned well after a fresh setup and reboots. Did you install the Logitech Gaming Software and Corsair utility? They likely include necessary drivers.
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UltiPengz
07-20-2016, 01:39 PM #2

It seems unusual, but your K70 and G502 functioned well after a fresh setup and reboots. Did you install the Logitech Gaming Software and Corsair utility? They likely include necessary drivers.

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TrueBlueG
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17
07-22-2016, 06:25 PM
#3
It seems the mouse and keyboard functioned properly before the changes. After installing CUE 2 and Logitech gaming software, both devices stopped working after rebooting. I also tested different USB keyboards and even a PS2 keyboard, but they didn’t help.
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TrueBlueG
07-22-2016, 06:25 PM #3

It seems the mouse and keyboard functioned properly before the changes. After installing CUE 2 and Logitech gaming software, both devices stopped working after rebooting. I also tested different USB keyboards and even a PS2 keyboard, but they didn’t help.

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cobelski
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34
07-25-2016, 10:05 AM
#4
If you skip the installation, you might still use the software temporarily but could face limitations later.
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cobelski
07-25-2016, 10:05 AM #4

If you skip the installation, you might still use the software temporarily but could face limitations later.

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Ruubiee17
Senior Member
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572
07-31-2016, 06:10 PM
#5
Starting in safe mode doesn't necessarily stop the software, but the mouse and keyboard won't function as expected.
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Ruubiee17
07-31-2016, 06:10 PM #5

Starting in safe mode doesn't necessarily stop the software, but the mouse and keyboard won't function as expected.

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sidyfan
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151
08-02-2016, 05:26 AM
#6
They handle my W10 laptop. It seems strange it didn’t function even after reinstalling Windows. Maybe the drivers are getting updated, as someone suggested.
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sidyfan
08-02-2016, 05:26 AM #6

They handle my W10 laptop. It seems strange it didn’t function even after reinstalling Windows. Maybe the drivers are getting updated, as someone suggested.

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andy767ag
Junior Member
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3
08-02-2016, 06:36 AM
#7
Begin the Windows in recovery mode by pressing all Function keys after the system displays a message (try F11), then select Troubleshoot, Advanced Options, and Startup Settings. Click Restart when prompted. After rebooting, you’ll encounter a blue screen and should press F7 or the number 7 to continue. The PC will restart again, and the keyboard and mouse should function properly.
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andy767ag
08-02-2016, 06:36 AM #7

Begin the Windows in recovery mode by pressing all Function keys after the system displays a message (try F11), then select Troubleshoot, Advanced Options, and Startup Settings. Click Restart when prompted. After rebooting, you’ll encounter a blue screen and should press F7 or the number 7 to continue. The PC will restart again, and the keyboard and mouse should function properly.

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