F5F Stay Refreshed Hardware Desktop Device malfunctioned.

Device malfunctioned.

Device malfunctioned.

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MrGasth
Member
226
11-11-2023, 09:28 AM
#1
I experienced issues with my Asus rog claymore. Recently, while playing a game, the keyboard lights turned off and stopped functioning, only allowing W and D inputs so my character moved diagonally. After plugging it back in briefly, the lights came back on for a moment before turning off again. When I unplugged it, the character kept moving until it was restarted. Now, when I plug it in without restarting, it works for about a second. The problem persists even after a full PC restart. Could someone assist? Thank you.
M
MrGasth
11-11-2023, 09:28 AM #1

I experienced issues with my Asus rog claymore. Recently, while playing a game, the keyboard lights turned off and stopped functioning, only allowing W and D inputs so my character moved diagonally. After plugging it back in briefly, the lights came back on for a moment before turning off again. When I unplugged it, the character kept moving until it was restarted. Now, when I plug it in without restarting, it works for about a second. The problem persists even after a full PC restart. Could someone assist? Thank you.

F
Frankette44
Posting Freak
809
11-11-2023, 02:39 PM
#2
how old is it
F
Frankette44
11-11-2023, 02:39 PM #2

how old is it

X
xAdriLCT
Senior Member
702
11-12-2023, 04:24 PM
#3
Have you tested connecting it to another USB port on your PC? Is the ASUS Armoury Crate software up to date?
X
xAdriLCT
11-12-2023, 04:24 PM #3

Have you tested connecting it to another USB port on your PC? Is the ASUS Armoury Crate software up to date?