Device links exclusively with "Voice" channel.
Device links exclusively with "Voice" channel.
Your Windows setup has stopped acknowledging the Bluetooth "music" audio channel and only displayed the "hands-free - voice" channel with low-quality sound. I tried restoring an image via DISM in the command prompt and ran the 'sfc /scannow' command, but the issue persisted. I opted for a full Windows reinstall, which initially resolved things, though the problem returned later. I suspected a faulty Bluetooth adapter, so I replaced it with a different model, but the issue continued. I also swapped out my SSD and performed another clean install, disconnecting all drives and scanning for malware, yet the problem remained. Interestingly, the same Bluetooth devices functioned perfectly on my friend's system. I've tried numerous solutions without success in pinpointing the cause or finding a fix. Any advice would be greatly appreciated.
You're not alone in this. It sounds like you've fixed the connection and are still having trouble. Let's figure out what might be wrong.
Not connecting the standalone mic wouldn't affect anything—just ensure any app trying to use the headset's mic activates headset mode. Windows 10 and newer usually show a tray icon indicating mic usage, so check what's active.
Yes, the headset and headphones are often similar. You might want to turn off the hands-free option to see if it makes a difference.