F5F Stay Refreshed Hardware Desktop Device fails to recognize additional display unit.

Device fails to recognize additional display unit.

Device fails to recognize additional display unit.

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FrenchTost
Member
204
01-16-2019, 07:55 AM
#1
I bought this used ASROCK Radeon RX 5700 XT 8GB Challenger Pro OC from eBay. Before setting it up, I checked DDU and then updated the drivers. After installation, everything worked for a short time, but both monitors stopped receiving input and I had to restart the system. Now only one monitor is getting a signal. I tested all ports—3 DP and 1 HDMI—but only one DP is functioning. What could be causing this issue?
F
FrenchTost
01-16-2019, 07:55 AM #1

I bought this used ASROCK Radeon RX 5700 XT 8GB Challenger Pro OC from eBay. Before setting it up, I checked DDU and then updated the drivers. After installation, everything worked for a short time, but both monitors stopped receiving input and I had to restart the system. Now only one monitor is getting a signal. I tested all ports—3 DP and 1 HDMI—but only one DP is functioning. What could be causing this issue?

J
jvp215
Junior Member
2
02-02-2019, 05:32 PM
#2
The HDMI remains connected and is getting power, yet there is no signal detected.
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jvp215
02-02-2019, 05:32 PM #2

The HDMI remains connected and is getting power, yet there is no signal detected.