F5F Stay Refreshed Hardware Desktop Device fails to connect to power source.

Device fails to connect to power source.

Device fails to connect to power source.

E
Eppikx
Senior Member
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447
06-29-2016, 09:54 PM
#1
Hi, I’m dealing with an MSI Pulse 17 B13VGK that won’t charge. Even with the OEM battery, it doesn’t start, mainly because it’s at 0%. I tried removing the internal battery to get the laptop running, and then replaced it with a new one, but the issue persists. I checked my multimeter to confirm the power adapter (20V, 12A) is working fine. I’m wondering if swapping the DC jack port could resolve the problem.
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E
Eppikx
06-29-2016, 09:54 PM #1

Hi, I’m dealing with an MSI Pulse 17 B13VGK that won’t charge. Even with the OEM battery, it doesn’t start, mainly because it’s at 0%. I tried removing the internal battery to get the laptop running, and then replaced it with a new one, but the issue persists. I checked my multimeter to confirm the power adapter (20V, 12A) is working fine. I’m wondering if swapping the DC jack port could resolve the problem.

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L
LOICPLAYER
Junior Member
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22
06-29-2016, 10:38 PM
#2
The DC jack seems to work even without a battery, suggesting an issue with the battery switching component.
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L
LOICPLAYER
06-29-2016, 10:38 PM #2

The DC jack seems to work even without a battery, suggesting an issue with the battery switching component.

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M
megsterz
Member
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208
06-30-2016, 05:40 AM
#3
It seems the charging system might not be adjustable... probably everything needs to be handled by the manufacturer.
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M
megsterz
06-30-2016, 05:40 AM #3

It seems the charging system might not be adjustable... probably everything needs to be handled by the manufacturer.

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