Device fails to activate despite power source connected.
Device fails to activate despite power source connected.
Hello, your laptop displays the charge indicator when connected to the charger, but once you press the power button it stops lighting up and won’t turn on. No other power indicators activate. Could you help identify the possible cause?
The laptop hasn't been used much or has been kept in a hot place, which might have affected the battery. If this is the situation, try turning it off and unplugging the battery. Check if it starts with just AC power. If it does, look for swelling on the battery and try charging overnight. Use a multimeter to see if it accepts a charge. If it's an older model, the battery might be dead and need replacement. Remember, if it works on AC but not with the battery in, or if the battery is old, consider taking it back for repair.
It's a 2021 laptop, still relatively new but hasn't been charged in a while. It worked before, but now it won't turn on at all. I was planning to fix the cracked screen, but realized it wasn't working properly. These suggestions are helpful—I'll give them a shot. Appreciate your fast reply!
I checked the laptop without the battery and the power lights activated right away before shutting it down.
I frequently view the TronicsFix videos, and he walks through troubleshooting batteries in rechargeable gadgets ranging from laptops to switches...they all follow similar procedures. Usually, if you're fortunate, the problem lies with the battery. Otherwise...he often deals with laptop issues when there are faults in the boards. https://www.youtube.com/@Tronicsfix/videos Edit - also a cracked screen might have caused additional harm, even from a power surge. A faulty display could also prevent the device from starting.