F5F Stay Refreshed Hardware Desktop Damaged Motherboard - what now?

Damaged Motherboard - what now?

Damaged Motherboard - what now?

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_TorriGames_
Junior Member
14
07-25-2021, 02:07 PM
#1
Hi everyone, after relocating and turning on my PC I saw smoke coming from the motherboard (TUF Gaming Z690-Plus WIFI D4) and observed the issues shown in the attached photos. I think a loose PCIe cable arced across the RGB header which caused the damage. Sadly, I don’t have any spare components, so I’m unsure what remains intact or what beyond the motherboard was affected. Would replacing the whole board be the best option instead of swapping parts? If you’d like, I can share a complete parts list! Thanks! Edited Aug 10, 2024 by BrokenTimes Added phot
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_TorriGames_
07-25-2021, 02:07 PM #1

Hi everyone, after relocating and turning on my PC I saw smoke coming from the motherboard (TUF Gaming Z690-Plus WIFI D4) and observed the issues shown in the attached photos. I think a loose PCIe cable arced across the RGB header which caused the damage. Sadly, I don’t have any spare components, so I’m unsure what remains intact or what beyond the motherboard was affected. Would replacing the whole board be the best option instead of swapping parts? If you’d like, I can share a complete parts list! Thanks! Edited Aug 10, 2024 by BrokenTimes Added phot

M
meep64
Junior Member
19
07-25-2021, 04:44 PM
#2
It falls under warranty coverage. It’s better to submit a claim than immediately replace the motherboard. The issue seems to be with the linear regulator for the RGB header—it likely failed, but the system might still function if the problem isn’t there. There’s also a possibility it relates to RAM power delivery rather than the RGB header itself, which could mean one or more RAM modules are faulty. Based on what I see, it doesn’t appear to be a RAM issue at first glance.
M
meep64
07-25-2021, 04:44 PM #2

It falls under warranty coverage. It’s better to submit a claim than immediately replace the motherboard. The issue seems to be with the linear regulator for the RGB header—it likely failed, but the system might still function if the problem isn’t there. There’s also a possibility it relates to RAM power delivery rather than the RGB header itself, which could mean one or more RAM modules are faulty. Based on what I see, it doesn’t appear to be a RAM issue at first glance.