Current issues remain unresolved – premium monitors malfunction intermittently while the system runs at full capacity.
Current issues remain unresolved – premium monitors malfunction intermittently while the system runs at full capacity.
I own a brand new computer that's supposed to be a top-tier gaming machine, but it often crashes unexpectedly. Monitors and fans shut down abruptly, while the GPU runs at full speed with loud noises. I can only press the CPU start button to stop it. My temps are normal, and the GPU fans usually stay off unless I play demanding games, where temps drop below 40°C. The system doesn’t crash during heavy tasks or when idle—just during light usage like watching YouTube videos. No other applications run. What might be causing this? It seems to happen roughly every two to three days. I’m almost certain it’s not the RAM, since the issue persists even without XMP enabled. This has been a problem for about a month now. You’ll find a video showing exactly what’s happening if you want to see.
Perform a memory stress test to check stability. Unstable memory may lead to issues like the ones described. If the problem lies in the RAM rather than the CPU—especially since 7200MT/s isn’t supported on all chips—it’s probably due to a faulty motherboard. If the memory passes tests but the issue persists, the hardware is likely defective.
It's not the RAM issue since it occurs even without XMP enabled. I'm pretty sure it's related to the GPU, especially after using an 2080TI for a while. Sometimes stress testing can trigger the problem too.
Did you buy this machine ready-made from a manufacturer, or did you assemble it yourself? If the latter, you’d better focus your efforts there. This seems to be a hardware problem, and they’re responsible for fixing it.
I completely understand your stance, but as an experienced gamer, I can't avoid practicing every day. Not even once. That means I must work on my own during my spare time. Unfortunately, I don’t have the chance to let them fix things for me.
I considered it might be the PSU, but 850W should work well for YouTube. As a backup, try using a PSU from the integrator you received and test it out.