F5F Stay Refreshed Hardware Desktop Critical issue repeated: Kernel-Power, Event ID 41, Category (63)

Critical issue repeated: Kernel-Power, Event ID 41, Category (63)

Critical issue repeated: Kernel-Power, Event ID 41, Category (63)

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Kaister9
Junior Member
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46
10-16-2020, 11:33 PM
#1
Hello, I’ve faced this serious issue for a long time. It only appears during gameplay at unpredictable moments. Occasionally I experience zero errors for weeks, other times I see multiple crashes in a single day, which made me write this message. The crash instantly takes me to a BSOD and displays WHEA_UNCORRECTABLE_ERROR. Despite following all the right steps, a minidump isn’t being generated after each failure, even though I’ve ensured it should be created. It seems like I’ve tried everything. I switched my power supply from 650w-750w, kept temperatures stable while gaming, scanned for corrupt files, updated BIOS, ran memory tests and found nothing, and even replayed the problem with Cinebench and Heaven benchmarks without success. I’m really struggling and almost planning to rebuild my PC from scratch. Please assist! Below are my system details and the Event Viewer log for anyone who wants to see more. System specs: AMD Ryzen 5 3600 EVGA GeForce RTX 2070 SUPER XC ULTRA ROG STRIX B550-F GAMING (WI-FI) 16GB ram 2TB Seagate Barracuda HDD 1TB Samsung 970 Evo Plus SSD Corsair RM Series™ RM750 — 750 Watt 80 PLUS Gold Fully Modular ATX PSU NZXT Z73 AIO Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 1/28/2023 12:21:53 PM Event ID: 41 Task Category: (63) Level: Critical Keywords: (70368744177664),(2) User: SYSTEM Computer: DESKTOP-GDGLG5L Description: The system restarted without a clean shutdown. This bug might stem from unresponsiveness, crashing, or unexpected power loss. Event XML: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> ... </Event>
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K
Kaister9
10-16-2020, 11:33 PM #1

Hello, I’ve faced this serious issue for a long time. It only appears during gameplay at unpredictable moments. Occasionally I experience zero errors for weeks, other times I see multiple crashes in a single day, which made me write this message. The crash instantly takes me to a BSOD and displays WHEA_UNCORRECTABLE_ERROR. Despite following all the right steps, a minidump isn’t being generated after each failure, even though I’ve ensured it should be created. It seems like I’ve tried everything. I switched my power supply from 650w-750w, kept temperatures stable while gaming, scanned for corrupt files, updated BIOS, ran memory tests and found nothing, and even replayed the problem with Cinebench and Heaven benchmarks without success. I’m really struggling and almost planning to rebuild my PC from scratch. Please assist! Below are my system details and the Event Viewer log for anyone who wants to see more. System specs: AMD Ryzen 5 3600 EVGA GeForce RTX 2070 SUPER XC ULTRA ROG STRIX B550-F GAMING (WI-FI) 16GB ram 2TB Seagate Barracuda HDD 1TB Samsung 970 Evo Plus SSD Corsair RM Series™ RM750 — 750 Watt 80 PLUS Gold Fully Modular ATX PSU NZXT Z73 AIO Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 1/28/2023 12:21:53 PM Event ID: 41 Task Category: (63) Level: Critical Keywords: (70368744177664),(2) User: SYSTEM Computer: DESKTOP-GDGLG5L Description: The system restarted without a clean shutdown. This bug might stem from unresponsiveness, crashing, or unexpected power loss. Event XML: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> ... </Event>

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M
mommy1973
Junior Member
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21
10-17-2020, 01:12 AM
#2
I’d likely dismantle the system, remove the CPU and card, and inspect all components closely. If you’re in an area with unreliable power, that might also be the reason.
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M
mommy1973
10-17-2020, 01:12 AM #2

I’d likely dismantle the system, remove the CPU and card, and inspect all components closely. If you’re in an area with unreliable power, that might also be the reason.

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G
GuttRRuSSiaN
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103
10-19-2020, 06:30 PM
#3
MemTest is excellent; for alternatives, rely on MemTest to verify RAM health. When did this problem begin? Are you enabling XMP/DOCP settings?
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GuttRRuSSiaN
10-19-2020, 06:30 PM #3

MemTest is excellent; for alternatives, rely on MemTest to verify RAM health. When did this problem begin? Are you enabling XMP/DOCP settings?

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R
Rumash
Junior Member
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8
10-21-2020, 04:31 AM
#4
I used only the Windows utility but believe I’ll try Memtest. This problem has persisted for more than a year. Initially, my PC would crash completely without displaying a BSOD. After upgrading the PSU, the issue improved for a couple of months, but it returned—this time always showing the BSOD. I’m not using XMP settings and haven’t touched any overclocking beyond confirming my graphics card was likely pre-configured.
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R
Rumash
10-21-2020, 04:31 AM #4

I used only the Windows utility but believe I’ll try Memtest. This problem has persisted for more than a year. Initially, my PC would crash completely without displaying a BSOD. After upgrading the PSU, the issue improved for a couple of months, but it returned—this time always showing the BSOD. I’m not using XMP settings and haven’t touched any overclocking beyond confirming my graphics card was likely pre-configured.

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lizzard89
Senior Member
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707
10-21-2020, 04:52 AM
#5
It seems like you're anticipating a situation that might happen. I assume you're not in an area with unreliable power, since your friends nearby don't experience this problem.
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L
lizzard89
10-21-2020, 04:52 AM #5

It seems like you're anticipating a situation that might happen. I assume you're not in an area with unreliable power, since your friends nearby don't experience this problem.

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