F5F Stay Refreshed Software Operating Systems Constant system freezes with occasional BSOD - - - and something is logging on ?

Constant system freezes with occasional BSOD - - - and something is logging on ?

Constant system freezes with occasional BSOD - - - and something is logging on ?

Pages (2): Previous 1 2
M
mini_man_max
Junior Member
Find
17
10-17-2024, 02:31 AM
#11
Adjust the dump type to 'Automatic memory dumps' and nothing further.
The Memtest86 outcomes are promising. The shared component between the two dumps is the Windows storport.sys driver, along with the Windows storage device driver. In one of the dumps we also notice the storachi.sys driver and the Windows SATA device driver. We don't see the stornvme.sys driver or the Windows NVMe device driver in either dump, suggesting the power issue likely affects a SATA drive—probably your Kingston XS100.
I think this points to an external drive. That also explains the frequent calls to Windows PnP functions. Verify the connection is correct and ensure it receives power if it requires external supply.
Reply
Reply
M
mini_man_max
10-17-2024, 02:31 AM #11

Adjust the dump type to 'Automatic memory dumps' and nothing further.
The Memtest86 outcomes are promising. The shared component between the two dumps is the Windows storport.sys driver, along with the Windows storage device driver. In one of the dumps we also notice the storachi.sys driver and the Windows SATA device driver. We don't see the stornvme.sys driver or the Windows NVMe device driver in either dump, suggesting the power issue likely affects a SATA drive—probably your Kingston XS100.
I think this points to an external drive. That also explains the frequent calls to Windows PnP functions. Verify the connection is correct and ensure it receives power if it requires external supply.

Reply
Reply
T
Torch15
Member
Find
65
10-17-2024, 03:18 AM
#12
I have tried, and failed, to understand in which file you see everything and also how to properly read a .dmp file. I've tried BlueScreenView but I think I'm not using it right. Anyhow I downgraded to Win10 monday and that was problem free for a day. Then I froze for a while and then crashed while playing WoW Classic on my internal drive. I noticed that when running W10 I get a whole lot more Hardware issues that I managed to track down to being USB not working right.
The hardware errors are:
Spoiler
Problem signature
Problem Event Name: LiveKernel
EventCode: 144
Parameter 1: 3003
Parameter 2: ffffdc8ad4ad7030
Parameter 3: 40010007
Parameter 4: 0OS version: 10_0_19045
Service Pack: 0_0
Product: 256_1OS
Version: 10.0.19045.2.0.0.256.48
Locale ID: 8192
Code: 144
- This code generally indicates a USB-related error.
Parameter 1: 3003
- This specific parameter often points towards a USB device failing or triggering an error.
I have tried every USB port I have and they all produce the same error.
So I spent yesterday talking to chatgpt.
I have run memtest86 - no problems
Chkdsk - no problem
Windows drivers- up to date
BIOS - up to date
Snappydrivers - up to date
MSI center - up to date
Steelseries software - up to date
USB selective suspend setting - Disabled
Problems I get: Every USB port gets an error:Unknown USB device(Configuration Descriptor Request Failed) When connecting anything like keyboard, mouse or headset. But NOT external SSD.
All devices I connected are tested in 2 other systems where they did not produce any errors.
I booted from a Ubuntu stick to see if the USB problems were there too and this was the result:
Spoiler
$ sudo dmesg | grep -i usb
[ 0.289796] ACPI: USB4 _OSC: OS supports USB3+ DisplayPort+ PCIe+ XDomain+
[ 0.289798] ACPI: USB4 _OSC: OS controls USB3+ DisplayPort+ PCIe+ XDomain+
[ 0.341663] ACPI: bus type USB registered
[ 0.341663] usbcore: registered new interface driver usbfs
[ 0.341663] usbcore: registered new interface driver hub
[ 0.341663] usbcore: registered new device driver usb
[ 0.736949] xhci_hcd 0000:0e:00.0: new USB bus registered, assigned bus number 1
[ 0.793235] xhci_hcd 0000:0e:00.0: new USB bus registered, assigned bus number 2
[ 0.793238] xhci_hcd 0000:0e:00.0: Host supports USB 3.2 Enhanced SuperSpeed
[ 0.793949] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 6.08
[ 0.793953] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.793955] usb usb1: Product: xHCI Host Controller
[ 0.793957] usb usb1: Manufacturer: Linux 6.8.0-31-generic xhci-hcd
[ 0.793959] usb usb1: SerialNumber: 0000:0e:00.0
[ 0.794118] hub 1-0:1.0: USB hub found
[ 0.794708] usb usb2: We don't know the algorithms for LPM for this host, disabling LPM.
[ 0.794733] usb usb2: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 6.08
[ 0.794736] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.794738] usb usb2: Product: xHCI Host Controller
[ 0.794739] usb usb2: Manufacturer: Linux 6.8.0-31-generic xhci-hcd
[ 0.794741] usb usb2: SerialNumber: 0000:0e:00.0
[ 0.794820] hub 2-0:1.0: USB hub found
[ 0.795106] xhci_hcd 0000:10:00.3: new USB bus registered, assigned bus number 3
[ 0.795921] xhci_hcd 0000:10:00.3: new USB bus registered, assigned bus number 4
[ 0.795923] xhci_hcd 0000:10:00.3: Host supports USB 3.1 Enhanced SuperSpeed
[ 0.795948] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 6.08
[ 0.795950] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.795951] usb usb3: Product: xHCI Host Controller
[ 0.795952] usb usb3: Manufacturer: Linux 6.8.0-31-generic xhci-hcd
[ 0.795953] usb usb3: SerialNumber: 0000:10:00.3
[ 0.796024] hub 3-0:1.0: USB hub found
[ 0.797681] usb usb4: We don't know the algorithms for LPM for this host, disabling LPM.
[ 0.797698] usb usb4: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 6.08
[ 0.797699] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.797701] usb usb4: Product: xHCI Host Controller
[ 0.797702] usb usb4: Manufacturer: Linux 6.8.0-31-generic xhci-hcd
[ 0.797703] usb usb4: SerialNumber: 0000:10:00.3
[ 0.797769] hub 4-0:1.0: USB hub found
[ 0.799586] xhci_hcd 0000:10:00.4: new USB bus registered, assigned bus number 5
[ 0.800339] xhci_hcd 0000:10:00.4: new USB bus registered, assigned bus number 6
[ 0.800341] xhci_hcd 0000:10:00.4: Host supports USB 3.1 Enhanced SuperSpeed
[ 0.800365] usb usb5: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 6.08
[ 0.800367] usb usb5: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.800368] usb usb5: Product: xHCI Host Controller
[ 0.800369] usb usb5: Manufacturer: Linux 6.8.0-31-generic xhci-hcd
[ 0.800370] usb usb5: SerialNumber: 0000:10:00.4
[ 0.800436] hub 5-0:1.0: USB hub found
[ 0.801997] usb usb6: We don't know the algorithms for LPM for this host, disabling LPM.
[ 0.802013] usb usb6: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 6.08
[ 0.802014] usb usb6: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.802015] usb usb6: Product: xHCI Host Controller
[ 0.802016] usb usb6: Manufacturer: Linux 6.8.0-31-generic xhci-hcd
[ 0.802017] usb usb6: SerialNumber: 0000:10:00.4
[ 0.802079] hub 6-0:1.0: USB hub found
[ 0.803857] xhci_hcd 0000:11:00.0: new USB bus registered, assigned bus number 7
[ 0.805132] xhci_hcd 0000:11:00.0: USB3 root hub has no ports
[ 0.805553] xhci_hcd 0000:11:00.0: new USB bus registered, assigned bus number 8
[ 0.805555] xhci_hcd 0000:11:00.0: Host supports USB 3.0 SuperSpeed
[ 0.805583] usb usb7: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 6.08
[ 0.805585] usb usb7: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.805586] usb usb7: Product: xHCI Host Controller
[ 0.805587] usb usb7: Manufacturer: Linux 6.8.0-31-generic xhci-hcd
[ 0.805588] usb usb7: SerialNumber: 0000:11:00.0
[ 0.805652] hub 7-0:1.0: USB hub found
[ 0.806502] usb usb8: We don't know the algorithms for LPM for this host, disabling LPM.
[ 0.806519] usb usb8: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 6.08
[ 0.806520] usb usb8: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.806521] usb usb8: Product: xHCI Host Controller
[ 0.806523] usb usb8: Manufacturer: Linux 6.8.0-31-generic xhci-hcd
[ 0.806524] usb usb8: SerialNumber: 0000:11:00.0
[ 0.806585] hub 8-0:1.0: USB hub found
[ 1.043195] usb 5-1: new full-speed USB device number 2 using xhci_hcd
[ 1.097362] usb 1-5: new high-speed USB device number 2 using xhci_hcd
[ 1.197314] usb 5-1: New USB device found, idVendor=046d, idProduct=c08e, bcdDevice=40.00
[ 1.197320] usb 5-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1.197323] usb 5-1: Product: MX518 Gaming Mouse
[ 1.197325] usb 5-1: Manufacturer: Logitech
[ 1.197326] usb 5-1: SerialNumber: 097F386B3637
[ 1.287586] usb 6-2: new SuperSpeed USB device number 2 using xhci_hcd
[ 1.300692] usb 6-2: New USB device found, idVendor=0781, idProduct=5581, bcdDevice= 1.00
[ 1.300697] usb 6-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1.300699] usb 6-2: Product: SanDisk 3.2Gen1
[ 1.300700] usb 6-2: Manufacturer: USB
[ 1.300701] usb 6-2: SerialNumber: 04017829d637bebff9322dee2efbbd4ce89215b2411d8c185814db9659f60d7dbf4400000000000000000000bafb5db3ff9b0b1881558107882f67cc
[ 2.307661] usb-storage 6-2:1.0: USB Mass Storage device detected
[ 2.307743] scsi host8: usb-storage 6-2:1.0
[ 2.307800] usbcore: registered new interface driver usb-storage
[ 2.322309] usbcore: registered new interface driver uas
[ 2.341354] usbcore: registered new interface driver usbhid
[ 2.341357] usbhid: USB HID core driver
[ 2.345883] input: Logitech MX518 Gaming Mouse as /devices/pci0000:00/0000:00:08.1/0000:10:00.4/usb5/5-1/5-1:1.0/0003:046D:C08E.0001/input/input3
[ 2.345957] hid-generic 0003:046D:C08E.0001: input,hidraw0: USB HID v1.11 Mouse [Logitech MX518 Gaming Mouse] on usb-0000:10:00.4-1/input0
[ 2.346049] input: Logitech MX518 Gaming Mouse Keyboard as /devices/pci0000:00/0000:00:08.1/0000:10:00.4/usb5/5-1/5-1:1.1/0003:046D:C08E.0002/input/input4
[ 2.397759] hid-generic 0003:046D:C08E.0002: input,hiddev0,hidraw1: USB HID v1.11 Keyboard [Logitech MX518 Gaming Mouse] on usb-0000:10:00.4-1/input1
[ 3.368128] scsi 8:0:0:0: Direct-Access USB SanDisk 3.2Gen1 1.00 PQ: 0 ANSI: 6
[ 11.815061] usb 1-5: device descriptor read/all, error -110
[ 11.931674] usb 2-5: new SuperSpeed USB device number 2 using xhci_hcd
[ 11.947341] usb 2-5: New USB device found, idVendor=174c, idProduct=3074, bcdDevice= 0.01
[ 11.947346] usb 2-5: New USB device strings: Mfr=2, Product=3, SerialNumber=0
[ 11.947348] usb 2-5: Product: ASM107x
[ 11.947349] usb 2-5: Manufacturer: Asmedia
[ 11.953529] hub 2-5:1.0: USB hub found
[ 12.121575] usb 1-5: new high-speed USB device number 3 using xhci_hcd
[ 23.078760] usb 1-5: device descriptor read/all, error -110
[ 23.081010] usb usb1-port5: attempt power cycle
[ 23.522567] usb 1-5: new high-speed USB device number 4 using xhci_hcd
[ 33.830962] usb 1-5: device descriptor read/all, error -110
[ 34.210565] usb 1-5: new high-speed USB device number 5 using xhci_hcd
[ 44.583242] usb 1-5: device descriptor read/all, error -110
[ 44.585490] usb usb1-port5: unable to enumerate USB device
[ 44.761568] usb 1-6: new high-speed USB device number 6 using xhci_hcd
[ 46.643975] usb 1-6: New USB device found, idVendor=0db0, idProduct=422d, bcdDevice= 0.01
[ 46.643981] usb 1-6: New USB device strings: Mfr=3, Product=1, SerialNumber=0
[ 46.643982] usb 1-6: Product: USB Audio
[ 46.643984] usb 1-6: Manufacturer: Generic
[ 46.702533] hid-generic 0003:0DB0:422D.0003: hiddev1,hidraw2: USB HID v1.11 Device [Generic USB Audio] on usb-0000:0e:00.0-6/input7
[ 46.878581] usb 1-7: new high-speed USB device number 7 using xhci_hcd
[ 47.099974] usb 1-7: New USB device found, idVendor=0e8d, idProduct=0616, bcdDevice= 1.00
[ 47.099979] usb 1-7: New USB device strings: Mfr=5, Product=6, SerialNumber=7
[ 47.099981] usb 1-7: Product: Wireless_Device
[ 47.099982] usb 1-7: Manufacturer: MediaTek Inc.
[ 47.099983] usb 1-7: SerialNumber: 000000000
[ 47.317571] usb 1-8: new full-speed USB device number 8 using xhci_hcd
[ 47.738965] usb 1-8: New USB device found, idVendor=045e, idProduct=0768, bcdDevice= 1.50
[ 47.738971] usb 1-8: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 47.738973] usb 1-8: Product: Microsoft® SiderWinderTM X4 Keyboard
[ 47.738975] usb 1-8: Manufacturer: Microsoft
[ 47.772897] input: Microsoft Microsoft® SiderWinderTM X4 Keyboard as /devices/pci0000:00/0000:00:02.1/0000:03:00.0/0000:04:0c.0/0000:0e:00.0/usb1/1-8/1-8:1.0/0003:045E:0768.0004/input/input7
[ 47.824715] hid-generic 0003:045E:0768.0004: input,hidraw3: USB HID v1.11 Keyboard [Microsoft Microsoft® SiderWinderTM X4 Keyboard] on usb-0000:0e:00.0-8/input0
[ 47.876971] input: Microsoft Microsoft® SiderWinderTM X4 Keyboard Consumer Control as /devices/pci0000:00/0000:00:02.1/0000:03:00.0/0000:04:0c.0/0000:0e:00.0/usb1/1-8/1-8:1.1/0003:045E:0768.0005/input/input8
[ 47.928699] input: Microsoft Microsoft® SiderWinderTM X4 Keyboard as /devices/pci0000:00/0000:00:02.1/0000:03:00.0/0000:04:0c.0/0000:0e:00.0/usb1/1-8/1-8:1.1/0003:045E:0768.0005/input/input9
[ 47.928805] hid-generic 0003:045E:0768.0005: input,hidraw4: USB HID v1.11 Keyboard [Microsoft Microsoft® SiderWinderTM X4 Keyboard] on usb-0000:0e:00.0-8/input1
[ 48.104570] usb 1-9: new full-speed USB device number 9 using xhci_hcd
[ 48.746507] usb 1-9: New USB device found, idVendor=1038, idProduct=12aa, bcdDevice= 0.07
[ 48.746514] usb 1-9: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 48.746517] usb 1-9: Product: SteelSeries Arctis 5
[ 48.746519] usb 1-9: Manufacturer: SteelSeries
[ 48.746520] usb 1-9: SerialNumber: 00000000
[ 48.874929] input: SteelSeries SteelSeries Arctis 5 as /devices/pci0000:00/0000:00:02.1/0000:03:00.0/0000:04:0c.0/0000:0e:00.0/usb1/1-9/1-9:1.5/0003:1038:12AA.0006/input/input10
[ 48.926709] hid-generic 0003:1038:12AA.0006: input,hidraw5: USB HID v1.11 Device [SteelSeries SteelSeries Arctis 5] on usb-0000:0e:00.0-9/input5
[ 49.102564] usb 1-10: new full-speed USB device number 10 using xhci_hcd
[ 49.391798] usb 1-10: New USB device found, idVendor=1462, idProduct=7d75, bcdDevice= 0.01
[ 49.391803] usb 1-10: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 49.391804] usb 1-10: Product: MYSTIC LIGHT
[ 49.391806] usb 1-10: Manufacturer: MSI
[ 49.391807] usb 1-10: SerialNumber: 7D7522120106
[ 49.418945] input: MSI MYSTIC LIGHT as /devices/pci0000:00/0000:00:02.1/0000:03:00.0/0000:04:0c.0/0000:0e:00.0/usb1/1-10/1-10:1.0/0003:1462:7D75.0007/input/input11
[ 49.419076] hid-generic 0003:1462:7D75.0007: input,hiddev2,hidraw6: USB HID v1.10 Device [MSI MYSTIC LIGHT ] on usb-0000:0e:00.0-10/input0
[ 49.594565] usb 1-12: new high-speed USB device number 11 using xhci_hcd
[ 49.806992] usb 1-12: New USB device found, idVendor=05e3, idProduct=0608, bcdDevice=60.90
[ 49.806999] usb 1-12: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[ 49.807001] usb 1-12: Product: USB2.0 Hub
[ 49.819009] hub 1-12:1.0: USB hub found
[ 55.205108] usbcore: registered new interface driver btusb
[ 62.200571] usb 1-9: Warning! Unlikely big volume range (=4096), cval->res is probably wrong.
[ 62.200577] usb 1-9: [11] FU [Sidetone Playback Volume] ch = 1, val = 0/4096/1
[ 62.337064] usbcore: registered new interface driver snd-usb-audio
Key Points from the Output
- Device Detection: Various devices, including a gaming mouse and an SSD, are being successfully recognized, as evidenced by the lines that mention "New USB device found..." with details like manufacturer and product.
- Error Messages: The lines with error -110, such as usb 1-5: device descriptor read/all, error -110, indicate issues. Error -110 in Linux USB often signifies a timeout, meaning the device did not respond in time or there was a communication delay. This can be caused by various factors including poor USB connection, power issues, or a hardware fault.
- Attempt Power Cycle: There's an attempt to power cycle the port (usb usb1-port5: attempt power cycle), which is a method used to reset the port and attempt re-initialization.
- Enumeration Issues: The message usb usb1-port5: unable to enumerate USB device suggests that after repeated attempts, the system was unable to properly communicate with the device or fully initialize it.
At this point my very uneducated guess is that I either have a power supply problem or that my MOBO isn't quite right, but as before I'm not quite sure of how to test this except trying with another PSU however I only have another one with equal power.
Also another thing that stands out to me is that from the moment I press power on it takes about a minute before anything even happens on screen, I don't know if that's relevant but that feels like it's too long. My internal drive is boot prio 1.
BSOD collection from the new OS installation -
https://drive.internxt.com/sh/file/...05...33fc8d9c99
Reply
Reply
T
Torch15
10-17-2024, 03:18 AM #12

I have tried, and failed, to understand in which file you see everything and also how to properly read a .dmp file. I've tried BlueScreenView but I think I'm not using it right. Anyhow I downgraded to Win10 monday and that was problem free for a day. Then I froze for a while and then crashed while playing WoW Classic on my internal drive. I noticed that when running W10 I get a whole lot more Hardware issues that I managed to track down to being USB not working right.
The hardware errors are:
Spoiler
Problem signature
Problem Event Name: LiveKernel
EventCode: 144
Parameter 1: 3003
Parameter 2: ffffdc8ad4ad7030
Parameter 3: 40010007
Parameter 4: 0OS version: 10_0_19045
Service Pack: 0_0
Product: 256_1OS
Version: 10.0.19045.2.0.0.256.48
Locale ID: 8192
Code: 144
- This code generally indicates a USB-related error.
Parameter 1: 3003
- This specific parameter often points towards a USB device failing or triggering an error.
I have tried every USB port I have and they all produce the same error.
So I spent yesterday talking to chatgpt.
I have run memtest86 - no problems
Chkdsk - no problem
Windows drivers- up to date
BIOS - up to date
Snappydrivers - up to date
MSI center - up to date
Steelseries software - up to date
USB selective suspend setting - Disabled
Problems I get: Every USB port gets an error:Unknown USB device(Configuration Descriptor Request Failed) When connecting anything like keyboard, mouse or headset. But NOT external SSD.
All devices I connected are tested in 2 other systems where they did not produce any errors.
I booted from a Ubuntu stick to see if the USB problems were there too and this was the result:
Spoiler
$ sudo dmesg | grep -i usb
[ 0.289796] ACPI: USB4 _OSC: OS supports USB3+ DisplayPort+ PCIe+ XDomain+
[ 0.289798] ACPI: USB4 _OSC: OS controls USB3+ DisplayPort+ PCIe+ XDomain+
[ 0.341663] ACPI: bus type USB registered
[ 0.341663] usbcore: registered new interface driver usbfs
[ 0.341663] usbcore: registered new interface driver hub
[ 0.341663] usbcore: registered new device driver usb
[ 0.736949] xhci_hcd 0000:0e:00.0: new USB bus registered, assigned bus number 1
[ 0.793235] xhci_hcd 0000:0e:00.0: new USB bus registered, assigned bus number 2
[ 0.793238] xhci_hcd 0000:0e:00.0: Host supports USB 3.2 Enhanced SuperSpeed
[ 0.793949] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 6.08
[ 0.793953] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.793955] usb usb1: Product: xHCI Host Controller
[ 0.793957] usb usb1: Manufacturer: Linux 6.8.0-31-generic xhci-hcd
[ 0.793959] usb usb1: SerialNumber: 0000:0e:00.0
[ 0.794118] hub 1-0:1.0: USB hub found
[ 0.794708] usb usb2: We don't know the algorithms for LPM for this host, disabling LPM.
[ 0.794733] usb usb2: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 6.08
[ 0.794736] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.794738] usb usb2: Product: xHCI Host Controller
[ 0.794739] usb usb2: Manufacturer: Linux 6.8.0-31-generic xhci-hcd
[ 0.794741] usb usb2: SerialNumber: 0000:0e:00.0
[ 0.794820] hub 2-0:1.0: USB hub found
[ 0.795106] xhci_hcd 0000:10:00.3: new USB bus registered, assigned bus number 3
[ 0.795921] xhci_hcd 0000:10:00.3: new USB bus registered, assigned bus number 4
[ 0.795923] xhci_hcd 0000:10:00.3: Host supports USB 3.1 Enhanced SuperSpeed
[ 0.795948] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 6.08
[ 0.795950] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.795951] usb usb3: Product: xHCI Host Controller
[ 0.795952] usb usb3: Manufacturer: Linux 6.8.0-31-generic xhci-hcd
[ 0.795953] usb usb3: SerialNumber: 0000:10:00.3
[ 0.796024] hub 3-0:1.0: USB hub found
[ 0.797681] usb usb4: We don't know the algorithms for LPM for this host, disabling LPM.
[ 0.797698] usb usb4: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 6.08
[ 0.797699] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.797701] usb usb4: Product: xHCI Host Controller
[ 0.797702] usb usb4: Manufacturer: Linux 6.8.0-31-generic xhci-hcd
[ 0.797703] usb usb4: SerialNumber: 0000:10:00.3
[ 0.797769] hub 4-0:1.0: USB hub found
[ 0.799586] xhci_hcd 0000:10:00.4: new USB bus registered, assigned bus number 5
[ 0.800339] xhci_hcd 0000:10:00.4: new USB bus registered, assigned bus number 6
[ 0.800341] xhci_hcd 0000:10:00.4: Host supports USB 3.1 Enhanced SuperSpeed
[ 0.800365] usb usb5: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 6.08
[ 0.800367] usb usb5: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.800368] usb usb5: Product: xHCI Host Controller
[ 0.800369] usb usb5: Manufacturer: Linux 6.8.0-31-generic xhci-hcd
[ 0.800370] usb usb5: SerialNumber: 0000:10:00.4
[ 0.800436] hub 5-0:1.0: USB hub found
[ 0.801997] usb usb6: We don't know the algorithms for LPM for this host, disabling LPM.
[ 0.802013] usb usb6: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 6.08
[ 0.802014] usb usb6: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.802015] usb usb6: Product: xHCI Host Controller
[ 0.802016] usb usb6: Manufacturer: Linux 6.8.0-31-generic xhci-hcd
[ 0.802017] usb usb6: SerialNumber: 0000:10:00.4
[ 0.802079] hub 6-0:1.0: USB hub found
[ 0.803857] xhci_hcd 0000:11:00.0: new USB bus registered, assigned bus number 7
[ 0.805132] xhci_hcd 0000:11:00.0: USB3 root hub has no ports
[ 0.805553] xhci_hcd 0000:11:00.0: new USB bus registered, assigned bus number 8
[ 0.805555] xhci_hcd 0000:11:00.0: Host supports USB 3.0 SuperSpeed
[ 0.805583] usb usb7: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 6.08
[ 0.805585] usb usb7: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.805586] usb usb7: Product: xHCI Host Controller
[ 0.805587] usb usb7: Manufacturer: Linux 6.8.0-31-generic xhci-hcd
[ 0.805588] usb usb7: SerialNumber: 0000:11:00.0
[ 0.805652] hub 7-0:1.0: USB hub found
[ 0.806502] usb usb8: We don't know the algorithms for LPM for this host, disabling LPM.
[ 0.806519] usb usb8: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 6.08
[ 0.806520] usb usb8: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.806521] usb usb8: Product: xHCI Host Controller
[ 0.806523] usb usb8: Manufacturer: Linux 6.8.0-31-generic xhci-hcd
[ 0.806524] usb usb8: SerialNumber: 0000:11:00.0
[ 0.806585] hub 8-0:1.0: USB hub found
[ 1.043195] usb 5-1: new full-speed USB device number 2 using xhci_hcd
[ 1.097362] usb 1-5: new high-speed USB device number 2 using xhci_hcd
[ 1.197314] usb 5-1: New USB device found, idVendor=046d, idProduct=c08e, bcdDevice=40.00
[ 1.197320] usb 5-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1.197323] usb 5-1: Product: MX518 Gaming Mouse
[ 1.197325] usb 5-1: Manufacturer: Logitech
[ 1.197326] usb 5-1: SerialNumber: 097F386B3637
[ 1.287586] usb 6-2: new SuperSpeed USB device number 2 using xhci_hcd
[ 1.300692] usb 6-2: New USB device found, idVendor=0781, idProduct=5581, bcdDevice= 1.00
[ 1.300697] usb 6-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1.300699] usb 6-2: Product: SanDisk 3.2Gen1
[ 1.300700] usb 6-2: Manufacturer: USB
[ 1.300701] usb 6-2: SerialNumber: 04017829d637bebff9322dee2efbbd4ce89215b2411d8c185814db9659f60d7dbf4400000000000000000000bafb5db3ff9b0b1881558107882f67cc
[ 2.307661] usb-storage 6-2:1.0: USB Mass Storage device detected
[ 2.307743] scsi host8: usb-storage 6-2:1.0
[ 2.307800] usbcore: registered new interface driver usb-storage
[ 2.322309] usbcore: registered new interface driver uas
[ 2.341354] usbcore: registered new interface driver usbhid
[ 2.341357] usbhid: USB HID core driver
[ 2.345883] input: Logitech MX518 Gaming Mouse as /devices/pci0000:00/0000:00:08.1/0000:10:00.4/usb5/5-1/5-1:1.0/0003:046D:C08E.0001/input/input3
[ 2.345957] hid-generic 0003:046D:C08E.0001: input,hidraw0: USB HID v1.11 Mouse [Logitech MX518 Gaming Mouse] on usb-0000:10:00.4-1/input0
[ 2.346049] input: Logitech MX518 Gaming Mouse Keyboard as /devices/pci0000:00/0000:00:08.1/0000:10:00.4/usb5/5-1/5-1:1.1/0003:046D:C08E.0002/input/input4
[ 2.397759] hid-generic 0003:046D:C08E.0002: input,hiddev0,hidraw1: USB HID v1.11 Keyboard [Logitech MX518 Gaming Mouse] on usb-0000:10:00.4-1/input1
[ 3.368128] scsi 8:0:0:0: Direct-Access USB SanDisk 3.2Gen1 1.00 PQ: 0 ANSI: 6
[ 11.815061] usb 1-5: device descriptor read/all, error -110
[ 11.931674] usb 2-5: new SuperSpeed USB device number 2 using xhci_hcd
[ 11.947341] usb 2-5: New USB device found, idVendor=174c, idProduct=3074, bcdDevice= 0.01
[ 11.947346] usb 2-5: New USB device strings: Mfr=2, Product=3, SerialNumber=0
[ 11.947348] usb 2-5: Product: ASM107x
[ 11.947349] usb 2-5: Manufacturer: Asmedia
[ 11.953529] hub 2-5:1.0: USB hub found
[ 12.121575] usb 1-5: new high-speed USB device number 3 using xhci_hcd
[ 23.078760] usb 1-5: device descriptor read/all, error -110
[ 23.081010] usb usb1-port5: attempt power cycle
[ 23.522567] usb 1-5: new high-speed USB device number 4 using xhci_hcd
[ 33.830962] usb 1-5: device descriptor read/all, error -110
[ 34.210565] usb 1-5: new high-speed USB device number 5 using xhci_hcd
[ 44.583242] usb 1-5: device descriptor read/all, error -110
[ 44.585490] usb usb1-port5: unable to enumerate USB device
[ 44.761568] usb 1-6: new high-speed USB device number 6 using xhci_hcd
[ 46.643975] usb 1-6: New USB device found, idVendor=0db0, idProduct=422d, bcdDevice= 0.01
[ 46.643981] usb 1-6: New USB device strings: Mfr=3, Product=1, SerialNumber=0
[ 46.643982] usb 1-6: Product: USB Audio
[ 46.643984] usb 1-6: Manufacturer: Generic
[ 46.702533] hid-generic 0003:0DB0:422D.0003: hiddev1,hidraw2: USB HID v1.11 Device [Generic USB Audio] on usb-0000:0e:00.0-6/input7
[ 46.878581] usb 1-7: new high-speed USB device number 7 using xhci_hcd
[ 47.099974] usb 1-7: New USB device found, idVendor=0e8d, idProduct=0616, bcdDevice= 1.00
[ 47.099979] usb 1-7: New USB device strings: Mfr=5, Product=6, SerialNumber=7
[ 47.099981] usb 1-7: Product: Wireless_Device
[ 47.099982] usb 1-7: Manufacturer: MediaTek Inc.
[ 47.099983] usb 1-7: SerialNumber: 000000000
[ 47.317571] usb 1-8: new full-speed USB device number 8 using xhci_hcd
[ 47.738965] usb 1-8: New USB device found, idVendor=045e, idProduct=0768, bcdDevice= 1.50
[ 47.738971] usb 1-8: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 47.738973] usb 1-8: Product: Microsoft® SiderWinderTM X4 Keyboard
[ 47.738975] usb 1-8: Manufacturer: Microsoft
[ 47.772897] input: Microsoft Microsoft® SiderWinderTM X4 Keyboard as /devices/pci0000:00/0000:00:02.1/0000:03:00.0/0000:04:0c.0/0000:0e:00.0/usb1/1-8/1-8:1.0/0003:045E:0768.0004/input/input7
[ 47.824715] hid-generic 0003:045E:0768.0004: input,hidraw3: USB HID v1.11 Keyboard [Microsoft Microsoft® SiderWinderTM X4 Keyboard] on usb-0000:0e:00.0-8/input0
[ 47.876971] input: Microsoft Microsoft® SiderWinderTM X4 Keyboard Consumer Control as /devices/pci0000:00/0000:00:02.1/0000:03:00.0/0000:04:0c.0/0000:0e:00.0/usb1/1-8/1-8:1.1/0003:045E:0768.0005/input/input8
[ 47.928699] input: Microsoft Microsoft® SiderWinderTM X4 Keyboard as /devices/pci0000:00/0000:00:02.1/0000:03:00.0/0000:04:0c.0/0000:0e:00.0/usb1/1-8/1-8:1.1/0003:045E:0768.0005/input/input9
[ 47.928805] hid-generic 0003:045E:0768.0005: input,hidraw4: USB HID v1.11 Keyboard [Microsoft Microsoft® SiderWinderTM X4 Keyboard] on usb-0000:0e:00.0-8/input1
[ 48.104570] usb 1-9: new full-speed USB device number 9 using xhci_hcd
[ 48.746507] usb 1-9: New USB device found, idVendor=1038, idProduct=12aa, bcdDevice= 0.07
[ 48.746514] usb 1-9: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 48.746517] usb 1-9: Product: SteelSeries Arctis 5
[ 48.746519] usb 1-9: Manufacturer: SteelSeries
[ 48.746520] usb 1-9: SerialNumber: 00000000
[ 48.874929] input: SteelSeries SteelSeries Arctis 5 as /devices/pci0000:00/0000:00:02.1/0000:03:00.0/0000:04:0c.0/0000:0e:00.0/usb1/1-9/1-9:1.5/0003:1038:12AA.0006/input/input10
[ 48.926709] hid-generic 0003:1038:12AA.0006: input,hidraw5: USB HID v1.11 Device [SteelSeries SteelSeries Arctis 5] on usb-0000:0e:00.0-9/input5
[ 49.102564] usb 1-10: new full-speed USB device number 10 using xhci_hcd
[ 49.391798] usb 1-10: New USB device found, idVendor=1462, idProduct=7d75, bcdDevice= 0.01
[ 49.391803] usb 1-10: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 49.391804] usb 1-10: Product: MYSTIC LIGHT
[ 49.391806] usb 1-10: Manufacturer: MSI
[ 49.391807] usb 1-10: SerialNumber: 7D7522120106
[ 49.418945] input: MSI MYSTIC LIGHT as /devices/pci0000:00/0000:00:02.1/0000:03:00.0/0000:04:0c.0/0000:0e:00.0/usb1/1-10/1-10:1.0/0003:1462:7D75.0007/input/input11
[ 49.419076] hid-generic 0003:1462:7D75.0007: input,hiddev2,hidraw6: USB HID v1.10 Device [MSI MYSTIC LIGHT ] on usb-0000:0e:00.0-10/input0
[ 49.594565] usb 1-12: new high-speed USB device number 11 using xhci_hcd
[ 49.806992] usb 1-12: New USB device found, idVendor=05e3, idProduct=0608, bcdDevice=60.90
[ 49.806999] usb 1-12: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[ 49.807001] usb 1-12: Product: USB2.0 Hub
[ 49.819009] hub 1-12:1.0: USB hub found
[ 55.205108] usbcore: registered new interface driver btusb
[ 62.200571] usb 1-9: Warning! Unlikely big volume range (=4096), cval->res is probably wrong.
[ 62.200577] usb 1-9: [11] FU [Sidetone Playback Volume] ch = 1, val = 0/4096/1
[ 62.337064] usbcore: registered new interface driver snd-usb-audio
Key Points from the Output
- Device Detection: Various devices, including a gaming mouse and an SSD, are being successfully recognized, as evidenced by the lines that mention "New USB device found..." with details like manufacturer and product.
- Error Messages: The lines with error -110, such as usb 1-5: device descriptor read/all, error -110, indicate issues. Error -110 in Linux USB often signifies a timeout, meaning the device did not respond in time or there was a communication delay. This can be caused by various factors including poor USB connection, power issues, or a hardware fault.
- Attempt Power Cycle: There's an attempt to power cycle the port (usb usb1-port5: attempt power cycle), which is a method used to reset the port and attempt re-initialization.
- Enumeration Issues: The message usb usb1-port5: unable to enumerate USB device suggests that after repeated attempts, the system was unable to properly communicate with the device or fully initialize it.
At this point my very uneducated guess is that I either have a power supply problem or that my MOBO isn't quite right, but as before I'm not quite sure of how to test this except trying with another PSU however I only have another one with equal power.
Also another thing that stands out to me is that from the moment I press power on it takes about a minute before anything even happens on screen, I don't know if that's relevant but that feels like it's too long. My internal drive is boot prio 1.
BSOD collection from the new OS installation -
https://drive.internxt.com/sh/file/...05...33fc8d9c99

Reply
Reply
V
VitoSEXY
Posting Freak
Find
797
10-26-2024, 05:07 AM
#13
WinDbg is essential for properly examining dumps, though mastering it requires years of experience and solid background knowledge. This is new information; had we started with that, we could have saved time. A faulty PSU might be the problem, but so could a defective motherboard or incorrect chipset drivers. First, I’d verify that all drivers—especially chipset drivers—are current. Then I’d check if a BIOS update is available.

It seems the recent dump also highlights a storage drive issue. The Windows ntfs.sys driver was frequently invoked before the bugcheck. However, if that’s the Kingston drive and you’re experiencing USB problems, it would be more of a symptom than a root cause.
Reply
Reply
V
VitoSEXY
10-26-2024, 05:07 AM #13

WinDbg is essential for properly examining dumps, though mastering it requires years of experience and solid background knowledge. This is new information; had we started with that, we could have saved time. A faulty PSU might be the problem, but so could a defective motherboard or incorrect chipset drivers. First, I’d verify that all drivers—especially chipset drivers—are current. Then I’d check if a BIOS update is available.

It seems the recent dump also highlights a storage drive issue. The Windows ntfs.sys driver was frequently invoked before the bugcheck. However, if that’s the Kingston drive and you’re experiencing USB problems, it would be more of a symptom than a root cause.

Reply
Reply
C
coolgirl443
Member
Find
66
10-26-2024, 05:49 PM
#14
Yes, the USB information is new to me as well. I visited the store where I purchased my components and they offered to inspect my mobo+ram+cpu+storage for free, which is really considerate. However, I've been without issues for five days now and still feel a bit puzzled. Thank you for taking the time to assist me, it means a lot.
Reply
Reply
C
coolgirl443
10-26-2024, 05:49 PM #14

Yes, the USB information is new to me as well. I visited the store where I purchased my components and they offered to inspect my mobo+ram+cpu+storage for free, which is really considerate. However, I've been without issues for five days now and still feel a bit puzzled. Thank you for taking the time to assist me, it means a lot.

Reply
Reply
A
Aerovoltz
Junior Member
Find
3
10-26-2024, 10:20 PM
#15
If they’re providing a free hardware check, I’d accept that deal. I’d also put the results on a USB drive for them. I’m not sure they have anyone skilled enough to interpret them, but it’s possible.
Reply
Reply
A
Aerovoltz
10-26-2024, 10:20 PM #15

If they’re providing a free hardware check, I’d accept that deal. I’d also put the results on a USB drive for them. I’m not sure they have anyone skilled enough to interpret them, but it’s possible.

Reply
Reply
Pages (2): Previous 1 2