Constant packet loss happening over and over again
Constant packet loss happening over and over again
I've had a lot of packet loss all year long. The internet company came to my house, changed the cables, gave me a new router, but it's still not working right. These are the results on pingplotter, I also pinged different addresses using cmd and its the same, "request timed out" and gives me the percentage of packet loss which is usually around 2-3% like in these screenshots. May not be a lot but makes playing any game basically impossible. Any help is appreciated Every ping ive tried looks like this, tried a lot of ips, first 2 hops are fine and then everything else is red.
I'd check your network card; maybe the problem is here, or I can run a test from far away and get the same results.
Who runs your internet provider? Which plan do you have? Everything showing up red is something outside of your control, likely from your ISP. Some websites won't even answer ping requests. Use these commands in Command Prompt: "tracert" and "pathping". Try hitting Google at 8.8.8.8 or 8.8.4.4. Send the results back here so I can see what's going on. You should be able to copy them directly without typing them out again.
This looks like you have two routers at home. The lag is so fast it feels like you're still inside, even with fiber, which gives 3ms to the internet provider. This means the last router you had (hop 3) is probably where your connection to the ISP begins. The minimum time on that hop is around 4ms, which is closer to what normal fiber speeds show. Most people who post here don't have traces like yours. Your trace clearly shows the issue starting in hop 3 and going all the way to the end, even past the final router. I'm not sure what you can do about this since it's probably something only your ISP can fix. Sometimes it is a modem or router at home, but you say they already swapped those out.
Its a small company in my area its 25mbps upload 4mbps download tracert Tracing route to dns.google [8.8.8.8] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.0.1 2 <1 ms <1 ms <1 ms 192.168.80.1 3 6 ms 7 ms 15 ms 85.187.21.1.ipacct.net [85.187.21.1] 4 10 ms 41 ms 12 ms 185.46.160.57.ipacct.net [185.46.160.57] 5 35 ms 24 ms 12 ms 185.46.162.122.ipacct.net [185.46.162.122] 6 12 ms 53 ms 22 ms 108.170.250.161 7 35 ms 29 ms 32 ms 216.239.49.199 8 8 ms 9 ms 12 ms dns.google [8.8.8.8] pathping Tracing route to dns.google [8.8.4.4] over a maximum of 30 hops: 0 DESKTOP [192.168.0.105] 1 192.168.0.1 2 192.168.80.1 3 85.187.21.1.ipacct.net [85.187.21.1] 4 185.46.160.57.ipacct.net [185.46.160.57] 5 185.46.162.122.ipacct.net [185.46.162.122] 6 108.170.250.161 7 216.239.49.199 8 dns.google [8.8.4.4] Computing statistics for 200 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 DESKTOP [192.168.0.105] 0/ 100 = 0% | 1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1 0/ 100 = 0% | 2 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.80.1 0/ 100 = 0% | 3 18ms 1/ 100 = 1% 1/ 100 = 1% 85.187.21.1.ipacct.net [85.187.21.1] 0/ 100 = 0% | 4 22ms 1/ 100 = 1% 1/ 100 = 1% 185.46.160.57.ipacct.net [185.46.160.57] 0/ 100 = 0% | 5 24ms 1/ 100 = 1% 1/ 100 = 1% 185.46.162.122.ipacct.net [185.46.162.122] 0/ 100 = 0% | 6 24ms 2/ 100 = 2% 2/ 100 = 2% 108.170.250.161 0/ 100 = 0% | 7 23ms 0/ 100 = 0% 0/ 100 = 0% 216.239.49.199 0/ 100 = 0% | 8 22ms 0/ 100 = 0% 0/ 100 = 0% dns.google [8.8.4.4]
I own 1 router but its a weird setup. There is a cable coming from my antenna (the internet is wireless), it goes to a little device called Mikrotik RbpoE if you google that one i have looks just like it, and then it goes into my router and I have ethernet which connects to my pc. Ive heard hop3 could be the headend in my neighborhood, could this be what happens here?