F5F Stay Refreshed Power Users Networks Connectivity problems Online disruptions Network issues

Connectivity problems Online disruptions Network issues

Connectivity problems Online disruptions Network issues

T
Tale_mo
Junior Member
Find
24
05-26-2016, 07:38 PM
#1
Recently experienced internet problems, websites load slowly on all devices. Speed tests show normal performance, but traceroute reveals repeated timeouts at each step. There have been multiple instances of this issue.
Reply
Reply
T
Tale_mo
05-26-2016, 07:38 PM #1

Recently experienced internet problems, websites load slowly on all devices. Speed tests show normal performance, but traceroute reveals repeated timeouts at each step. There have been multiple instances of this issue.

Reply
Reply
D
DDotty2
Member
Find
223
05-27-2016, 02:30 AM
#2
Restart your router; if it doesn’t resolve the issue, reach out to your ISP for assistance.
Reply
Reply
D
DDotty2
05-27-2016, 02:30 AM #2

Restart your router; if it doesn’t resolve the issue, reach out to your ISP for assistance.

Reply
Reply
B
Blargh11
Junior Member
Find
5
05-28-2016, 05:21 PM
#3
Is your router supplied by your ISP (along with your modem)? If yes, it appears they’ve configured it to block certain ICMP packets besides ping. Ping and traceroute both rely on ICMP, but the exact packet type differs. You probably won’t be able to fix this except by using a different router.
Reply
Reply
B
Blargh11
05-28-2016, 05:21 PM #3

Is your router supplied by your ISP (along with your modem)? If yes, it appears they’ve configured it to block certain ICMP packets besides ping. Ping and traceroute both rely on ICMP, but the exact packet type differs. You probably won’t be able to fix this except by using a different router.

Reply
Reply
A
axsthetiic
Member
Find
218
05-30-2016, 01:22 AM
#4
We use our own router separately from the modem.
Reply
Reply
A
axsthetiic
05-30-2016, 01:22 AM #4

We use our own router separately from the modem.

Reply
Reply
A
Aid3n117
Member
Find
115
05-31-2016, 08:31 PM
#5
I'm not sure why your router isn't working—it should be the initial fix. Unless you're using a VPN on your device?
Reply
Reply
A
Aid3n117
05-31-2016, 08:31 PM #5

I'm not sure why your router isn't working—it should be the initial fix. Unless you're using a VPN on your device?

Reply
Reply
X
XExtremeGamerX
Member
Find
163
06-01-2016, 11:43 AM
#6
I haven't started using a VPN yet.
Reply
Reply
X
XExtremeGamerX
06-01-2016, 11:43 AM #6

I haven't started using a VPN yet.

Reply
Reply
X
XxKripxDeMoNxX
Senior Member
Find
536
06-01-2016, 12:12 PM
#7
What router is connected? Could you check if I can verify this problem by testing it from another device on a different network, or from another device within the same network?
Reply
Reply
X
XxKripxDeMoNxX
06-01-2016, 12:12 PM #7

What router is connected? Could you check if I can verify this problem by testing it from another device on a different network, or from another device within the same network?

Reply
Reply