Connectivity problems between a motherboard and peripherals on a PC
Connectivity problems between a motherboard and peripherals on a PC
The problem seems to stem from the motherboard itself. The only wireless devices I own are Sony Inzone True Wireless Earbuds and a Logitech Wireless Vertical Mouse. I've experienced problems with both:
1) The earbuds struggle with connection stability, often disconnecting abruptly and reconnecting repeatedly—possibly due to background noise or environmental factors.
2) The mouse exhibits erratic movement, jumping or drifting in sensitivity during brief pauses.
To verify this is hardware-related, I performed four tests:
- First, I connected the Sony earbuds to my phone; they worked smoothly via USB-C and Bluetooth.
- Then, I tried connecting the same earbuds through Bluetooth only on my PC; they suffered more disconnection issues, especially when listening to conversations.
- After a restart, the connection instability persisted but was less severe.
- Finally, using the non-True Wireless Sony WI-XB400, I encountered similar problems with interruptions during speech.
Since I’m not very familiar with technical details beyond assembling components, here are my concerns and the equipment I currently have:
Looking at Bluetooth specifically, it's been a bit of a problem in Windows for quite some time. However, I've heard it functions fine on the MS Surface tablets. This might be related to hardware. If you want to check, make sure your Bluetooth gadgets have a clear line of sight to the antennas on your Wi-Fi adapter. I don't know what antennas are included with your motherboard, but if they're right behind the board, it could mean the signal is being blocked by your case. I've noticed this with WiFi too, but remember Bluetooth uses less power than WiFi. Regarding other devices, most use 2.4 GHz, which is also used by Bluetooth and WiFi, so interference is possible. It also depends on how many Wi-Fi networks are nearby and their channels. You might also want to consider if physical barriers are preventing the receivers from working properly.
The motherboard supports Wi-Fi and will accept an M.2 card. If you're using a USB Bluetooth adapter, connect it to the front of the case for safety. Regarding Bluetooth peripherals, performance isn't always reliable. I've used a Bluetooth mouse and keyboard with my Mac, which worked fine enough. It seems the problems might be related to the device itself. Good luck with your setup. Even if you get an RMA, results may not improve much. I've tested Bluetooth on two Windows machines, but issues persisted everywhere. My only successful experience was with a MacBook Pro and a Steam Deck. Bluetooth earbuds also functioned well on my Steam Deck. Many users on forums report similar challenges, often pointing to proprietary standards like Logitech's LightSpeed as the cause.
In the earlier discussion on this forum, I shared an update about the Logitech mouse. It appeared to be using a wireless Wi-Fi dongle, which I initially thought was Bluetooth. My mistake caused confusion. After implementing changes from my previous post, I’ve found a workaround that hopefully resolves the issue. Currently, I don’t see any problems with audio or the mouse movement. I should also mention that the dongle needed an update, so I had to restart it. I’m unsure if these adjustments will remain effective long-term, as I might not understand the reasons behind them. For now, it seems to function properly.