Connection problems with the WiFi PCE-E adapter on the Acer Predator G3620
Connection problems with the WiFi PCE-E adapter on the Acer Predator G3620
Hi everyone, I'm trying to connect my desktop PC to a Wi-Fi PCI-E adapter that also supports Bluetooth. Despite the Bluetooth working fine and the adapter functioning correctly, my PC isn't detecting it. I've got an Acer Predator G3620 with a new GPU and three PCI-E slots, using the ASUS PCE-AX58BT adapter in slot 3. The other slots are taken by the graphics card. I've updated the drivers myself from Asus, but there seems to be an issue activating the PCI-E on the motherboard. I'm hoping someone can help me figure this out.
I discovered someone with a comparable problem, it seems driver-related. Check the card in "Device Manager." If it's missing, open View and select Show Hidden Devices. After that, right-click the device and pick Update Driver from Online/Recommended sources; this should help you get back on track.
It seems the card isn't showing up in Device Manager, even though hidden devices are visible. Consider checking other methods to locate it or investigating potential driver issues.
There are several potential issues to consider. 1. You may need to install drivers before the setup begins. 2. Consider using a different PCI-e port. 3. The card's version might be too recent for your older motherboard. 4. Check the BIOS under Advanced > PCH Configuration and ensure the PCIe speed is set to Gen 3 or higher. 5. In BIOS, look for a "WiFi disabled" setting in hardware/advanced options. If you manage to resolve these and still face problems, we can move into more detailed troubleshooting.