Connection lost to Ethernet device.
Connection lost to Ethernet device.
Hello! I've noticed your Ethernet connection is becoming unstable, often disconnecting unexpectedly. This issue spans multiple devices throughout the house and seems consistent across several computers. Despite using new cables, the network ports still show the cable as unplugged. The motherboard lights for the Ethernet port aren't illuminating, which rules out a physical connection problem. Your Wi-Fi performance remains unaffected, which is unusual. Since you're new to this, I hope someone can help clarify what might be causing the problem and suggest a solution. Thanks for reaching out! Have a great day.
Yes, a green and blinking orange light could indicate an ISP issue.
If cabling is ruled out and several PCs lose connection simultaneously, the router is probably the problem. Checking the router's logs can help too—such as an event log showing when devices connect or disconnect. If you notice entries indicating all computers disconnect at once, it may point to an issue with the router's LAN ports.
You can check the router event log using built-in tools or software depending on your device. If you're unsure, look for a settings menu or network management app that lets you view logs directly. Let me know if you need help finding the right option!
He added that if the problem was with the ISP, your WiFi wouldn't function either. It looks like the router thinks everything is linked. You might need to check the cabling inside your walls for issues.