Connection loss happens unexpectedly, need assistance.
Connection loss happens unexpectedly, need assistance.
Your Wi-Fi frequently drops while you're using the internet. It's been stable for a while now, but recently it's become unreliable. You're using an ASUS PCE-AC88 card with an Orbi CBK40 modem/router. When connected, speeds reach around 200 Gbps. No changes to your PC settings, so the issue might be elsewhere. A temporary solution was to troubleshoot and reset the network adapter, which usually works but can be frustrating during online gaming. Any advice would be welcome!
Mercinator WiFi offers a simple solution. Don't rely on WiFi stability for online gaming; a wired link always wins. How close are you to the CBK40? Are there obstacles like walls, floors, or ceilings between it and your PC? Do other wireless gadgets exist in your home? Are several users connecting to WiFi simultaneously? Use the WiFi Analyzer app from the Microsoft Store to perform a scan. Capture images of the 'Networks' and 'Analyze' sections. In the analysis step, show both 2.4GHz and 5GHz outputs. Emphasize your network name. Note the WiFi configurations you apply on the CBK40. Avoid mentioning any passwords.
I understand, but my setup makes a wired connection impractical right now. Luckily, the games tolerate a bit of delay. 2. The area across the house and up the stairs, roughly three rooms away—actually the most problematic spot. Moving it isn’t possible. We have one satellite unit positioned midway between my PC and the modem. 3. There are plenty of gadgets: six PCs, three to four tablets, three phones, two smart TVs. None of these devices have this problem, even my smart TV and phone, which share the same room as my PC. The modem is rated for 32x8, and usage isn’t constant—likely only half at a time. 4. The Wi-Fi name is ORBI70. 5. I’m not sure what settings you need, so I’ll wait to hear more.
Start by checking if your 2.4GHz network is busy; try moving devices to the 5GHz band instead. Avoid placing multiple SSIDs on the same channel—this isn’t how the mesh system works. Please tell me which broadcast channel each mesh node uses, since there’s significant overlap even on channel 48.
This setup is completely new to me. I’m used to managing networks but haven’t dealt with things like modems or routers before. With our recent upgrade to Gigabit, I only have one network option available for the whole system. Previously, on different devices, I could switch between 2.4 and 5 GHz channels. My current gear supports both, but I’m unsure how to select the right frequency for a specific device. There’s only one satellite unit, which might be contributing to the issue. Could you help me figure this out? I really need guidance so I don’t waste your time.
I haven't tried an Orbi yet, so I don't know how it works. Can the admin panel let you assign a particular WiFi frequency to each node in the network?
I understand your point. I’m able to switch between 2.4 and 5 GHz channels. I updated them recently to less busy ones, and with the help of a Wi-Fi analyzer, it looks like the signal quality has improved.
I noticed on some videos that Wi-Fi issues often stem from interference. This seems to be what happened to me—initially smooth, then problems appeared later. I recall watching several Wi-Fi tutorials and found Netgear guides useful when I first installed my router. I don’t have a mesh model, but I remember they usually handle user settings and traffic well, though not perfectly. That might explain why you don’t see many control options available.
When examining the OP's wireless survey, you'll notice the primary source of interference comes from nearby Wi-Fi networks. Other factors might also play a role. This is why I tend to prefer a straightforward access point over complex mesh setups. When adjusting channels, pick one that isn't already in use. For 5GHz bands you generally have more choices. However, the 2.4GHz range remains overly crowded even when switching channels. In such cases, you'd need to settle for a channel where interference from other networks is minimal. This approach won't eliminate interference entirely, but it can help your network perform better during regular use. If possible, change each radio's SSID—like setting your 2.4GHz name to 'ORBI70-2G' and your 5GHz name to 'ORBI70-5G'. This allows you to connect directly to each channel instead of relying on the system's automatic selection. Leaving the default settings, where all radios share the same SSID, can cause your device to switch unpredictably between bands. Since the 2.4GHz band is already struggling with congestion, this often leads to slower speeds. Some devices offer "band steering" to guide clients toward less crowded channels, but this feature isn't consistently available in consumer WiFi hardware. Another option is to configure your wireless adapter to favor 5GHz or 802.11ac standards and lower roaming aggressiveness to medium or low levels. Keep in mind, these settings won't work for every device.