F5F Stay Refreshed Power Users Networks Connection issues occur during download of Steam games.

Connection issues occur during download of Steam games.

Connection issues occur during download of Steam games.

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SSylvester
Member
168
12-22-2023, 05:24 PM
#1
I've noticed an issue where downloading a Steam game causes the internet in our home to drop temporarily. Sometimes it happens instantly, other times I can download large files like 20GB before the connection fails. After pausing the download and waiting, or rebooting the router, it usually restarts. Our connection speed is around 250 Mbps down and 50 Mbps up, which shouldn't be the cause. Steam downloads typically run at 20-30 Mb/s. This problem seems limited to Steam, Origin, Epic, Battle.net, etc. I can download as fast as I want without issues, but if I limit the speed to 10 MB/s it still works. It's unusual for a slow connection to affect these services. Any suggestions on what might be causing this?
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SSylvester
12-22-2023, 05:24 PM #1

I've noticed an issue where downloading a Steam game causes the internet in our home to drop temporarily. Sometimes it happens instantly, other times I can download large files like 20GB before the connection fails. After pausing the download and waiting, or rebooting the router, it usually restarts. Our connection speed is around 250 Mbps down and 50 Mbps up, which shouldn't be the cause. Steam downloads typically run at 20-30 Mb/s. This problem seems limited to Steam, Origin, Epic, Battle.net, etc. I can download as fast as I want without issues, but if I limit the speed to 10 MB/s it still works. It's unusual for a slow connection to affect these services. Any suggestions on what might be causing this?

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ISY_0815
Senior Member
566
12-25-2023, 05:49 AM
#2
It seems the issue might be with your router. Consider switching to a different one that won’t cause problems.
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ISY_0815
12-25-2023, 05:49 AM #2

It seems the issue might be with your router. Consider switching to a different one that won’t cause problems.

T
235
01-01-2024, 02:27 AM
#3
It seems the issue is tied to a specific error message, likely related to Steam. The reason it crashes only with Steam probably stems from a compatibility or configuration problem within that environment.
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twentyonechloe
01-01-2024, 02:27 AM #3

It seems the issue is tied to a specific error message, likely related to Steam. The reason it crashes only with Steam probably stems from a compatibility or configuration problem within that environment.

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SuperTigresss
Posting Freak
768
01-02-2024, 06:13 AM
#4
You're asking for a clear definition of what causes a connection to drop. It could be anything from no connection at all, slow speeds, or high packet loss. Be sure to distinguish between megabytes and megabits—like 250mbit/s is roughly 30mbyte/s—and remember that in Steam, you're getting the performance you pay for. The main issue is that Steam tends to overuse bandwidth, making other devices struggle for data.
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SuperTigresss
01-02-2024, 06:13 AM #4

You're asking for a clear definition of what causes a connection to drop. It could be anything from no connection at all, slow speeds, or high packet loss. Be sure to distinguish between megabytes and megabits—like 250mbit/s is roughly 30mbyte/s—and remember that in Steam, you're getting the performance you pay for. The main issue is that Steam tends to overuse bandwidth, making other devices struggle for data.

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calbear86
Member
156
01-03-2024, 01:37 PM
#5
My internet performance isn't up to the rate I expect for my price. It drops completely instead of slowing down only for other apps. When I tried to download Deus Ex: Mankind Divided, it was very strange.
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calbear86
01-03-2024, 01:37 PM #5

My internet performance isn't up to the rate I expect for my price. It drops completely instead of slowing down only for other apps. When I tried to download Deus Ex: Mankind Divided, it was very strange.

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Fr3dFlintst0n3
Junior Member
38
01-05-2024, 07:34 AM
#6
It seems unusual. I can't explain what's happening, but Steam support could help. I'm not sure if Steam maintains logs, but they'll guide you on where to find the log file and request it.
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Fr3dFlintst0n3
01-05-2024, 07:34 AM #6

It seems unusual. I can't explain what's happening, but Steam support could help. I'm not sure if Steam maintains logs, but they'll guide you on where to find the log file and request it.

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Darkeos
Senior Member
538
01-05-2024, 08:39 AM
#7
Sure, I'll explain why you're asking that.
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Darkeos
01-05-2024, 08:39 AM #7

Sure, I'll explain why you're asking that.

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Steam31
Member
73
01-05-2024, 02:49 PM
#8
Steam could generate enough traffic to disrupt the connection. Routers function like computers with a CPU, RAM, and ROM for firmware storage. Overloading them may collapse the entire network. BitTorrent previously performed similar tasks on my setup. It might also relate to your ISP—such as signal problems reaching the modem or wiring issues.
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Steam31
01-05-2024, 02:49 PM #8

Steam could generate enough traffic to disrupt the connection. Routers function like computers with a CPU, RAM, and ROM for firmware storage. Overloading them may collapse the entire network. BitTorrent previously performed similar tasks on my setup. It might also relate to your ISP—such as signal problems reaching the modem or wiring issues.