F5F Stay Refreshed Hardware Desktop Connect and disconnect Bluetooth loop using Intel's technology.

Connect and disconnect Bluetooth loop using Intel's technology.

Connect and disconnect Bluetooth loop using Intel's technology.

A
Acolin125
Junior Member
28
06-19-2018, 12:46 PM
#1
Hey there, I'm trying to figure this out. After hours of trying to fix it, I'm still stuck. Please check the attached video for guidance. (Note: Sorry about my slurred speech—I'm currently sick and my screen didn't capture the annoying discount sounds.)

I'm using a work PC with a B450 Gaming-ITX/AC. I'm facing Bluetooth problems. As the name suggests, Intel's Wireless Bluetooth keeps inserting and removing itself, making it seem like my Bluetooth driver is acting like a USB device. I'm not very familiar with this tech stuff.

In Device Manager, it appears and disappears repeatedly every second, looping indefinitely (or at least for about 20 minutes so far). First, I installed all Bluetooth devices connected to the PC—laptops, printers, keyboards, controllers, whatever you can think of. I think I uninstalled them before and then tried to reinstall, but that didn't help. After uninstalling Intel again, I downloaded the latest drivers from Windows and used ASRock's default motherboard driver. The installation said it was installed properly, but then the Bluetooth would keep looping.

I ran services.msc, set Bluetooth to automatic, restarted, and reset control printers too. The troubleshooter suggests either no Bluetooth was installed or issues were detected, but I'm not sure how those two could be true at the same time.

Finally, I opened Command Prompt as Administrator, ran sfc /scannow, and got a message saying no integrity issues were found. I also tried a reset and kept my files, though I'm not sure if that will solve the problem. I'm really at a loss and would appreciate any advice!

Thanks,
Whateverkito
A
Acolin125
06-19-2018, 12:46 PM #1

Hey there, I'm trying to figure this out. After hours of trying to fix it, I'm still stuck. Please check the attached video for guidance. (Note: Sorry about my slurred speech—I'm currently sick and my screen didn't capture the annoying discount sounds.)

I'm using a work PC with a B450 Gaming-ITX/AC. I'm facing Bluetooth problems. As the name suggests, Intel's Wireless Bluetooth keeps inserting and removing itself, making it seem like my Bluetooth driver is acting like a USB device. I'm not very familiar with this tech stuff.

In Device Manager, it appears and disappears repeatedly every second, looping indefinitely (or at least for about 20 minutes so far). First, I installed all Bluetooth devices connected to the PC—laptops, printers, keyboards, controllers, whatever you can think of. I think I uninstalled them before and then tried to reinstall, but that didn't help. After uninstalling Intel again, I downloaded the latest drivers from Windows and used ASRock's default motherboard driver. The installation said it was installed properly, but then the Bluetooth would keep looping.

I ran services.msc, set Bluetooth to automatic, restarted, and reset control printers too. The troubleshooter suggests either no Bluetooth was installed or issues were detected, but I'm not sure how those two could be true at the same time.

Finally, I opened Command Prompt as Administrator, ran sfc /scannow, and got a message saying no integrity issues were found. I also tried a reset and kept my files, though I'm not sure if that will solve the problem. I'm really at a loss and would appreciate any advice!

Thanks,
Whateverkito

F
FieryExile_
Member
231
06-24-2018, 06:10 PM
#2
Hi. If your Bluetooth receiver functions as a USB device, test it in another USB port. If it’s integrated into your motherboard, consider creating a bootable Linux drive and trying it—compare with other operating systems to identify the problem. Tools like ventoy or Rufus can help generate a bootable file, and Mint or Ubuntu are suitable for initial testing. If the issue persists, reach out to the motherboard maker for assistance. Should it be outside warranty, purchasing a Bluetooth USB dongle (around 15 dollars/euros/pounds) and disabling the built-in one is a practical solution.
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FieryExile_
06-24-2018, 06:10 PM #2

Hi. If your Bluetooth receiver functions as a USB device, test it in another USB port. If it’s integrated into your motherboard, consider creating a bootable Linux drive and trying it—compare with other operating systems to identify the problem. Tools like ventoy or Rufus can help generate a bootable file, and Mint or Ubuntu are suitable for initial testing. If the issue persists, reach out to the motherboard maker for assistance. Should it be outside warranty, purchasing a Bluetooth USB dongle (around 15 dollars/euros/pounds) and disabling the built-in one is a practical solution.

K
karlerik_1999
Member
205
06-30-2018, 11:07 PM
#3
EsCaPade1, Bluetooth ist direkt auf der Motherboard integriert, ohne dass ein USB-Dongle benötigt wird – nur eine WLAN-/Bluetooth-Antenne. Ich kenne Linux nicht besonders gut. Brauche ich keine Schlüssel, oder kann ich einfach nach „Free Linux install“ suchen und einen sicheren Link auswählen? Und ist es möglich, das Gerät auf eine USB zu schreiben und daraus zu starten? Vielen Dank für deine Hilfe!
K
karlerik_1999
06-30-2018, 11:07 PM #3

EsCaPade1, Bluetooth ist direkt auf der Motherboard integriert, ohne dass ein USB-Dongle benötigt wird – nur eine WLAN-/Bluetooth-Antenne. Ich kenne Linux nicht besonders gut. Brauche ich keine Schlüssel, oder kann ich einfach nach „Free Linux install“ suchen und einen sicheren Link auswählen? Und ist es möglich, das Gerät auf eine USB zu schreiben und daraus zu starten? Vielen Dank für deine Hilfe!

G
G_Rizzle7
Junior Member
20
07-01-2018, 02:56 AM
#4
Join the discussions here! https://ubuntu.com/tutorials/create-ausb...-on-ubuntu This tutorial offers a solid resource. Linux is open-source, no licensing required (except for RedHat versions that may involve service agreements, which are more suited for business environments)
G
G_Rizzle7
07-01-2018, 02:56 AM #4

Join the discussions here! https://ubuntu.com/tutorials/create-ausb...-on-ubuntu This tutorial offers a solid resource. Linux is open-source, no licensing required (except for RedHat versions that may involve service agreements, which are more suited for business environments)

L
Lapeluche
Member
211
07-01-2018, 08:52 AM
#5
Linux is offered at no cost according to the law—distributions may only charge for support. Avoid sites that ask you to pay; switch platforms instead. Get Yumi from yumiusb.com. It guides you in selecting a Linux distro when creating a USB, eliminating the need to browse. The drive must hold at least 4GB, and existing data will be wiped. After setup, simply boot from it. Press F8 during POST to view available boot options. In Linux, open a terminal and run dmesg (press return) to see recent hardware errors. Repeat this several times until the problem appears in Windows. If errors show up, paste them here for verification.
L
Lapeluche
07-01-2018, 08:52 AM #5

Linux is offered at no cost according to the law—distributions may only charge for support. Avoid sites that ask you to pay; switch platforms instead. Get Yumi from yumiusb.com. It guides you in selecting a Linux distro when creating a USB, eliminating the need to browse. The drive must hold at least 4GB, and existing data will be wiped. After setup, simply boot from it. Press F8 during POST to view available boot options. In Linux, open a terminal and run dmesg (press return) to see recent hardware errors. Repeat this several times until the problem appears in Windows. If errors show up, paste them here for verification.

D
DavidDayz
Junior Member
40
07-08-2018, 07:14 PM
#6
They mentioned something about @OddOod's perspective.
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DavidDayz
07-08-2018, 07:14 PM #6

They mentioned something about @OddOod's perspective.

K
Koollojoe
Posting Freak
830
07-08-2018, 10:24 PM
#7
Make sure you don’t install the Linux system on your PC—just run it from the USB. Note: this works only after you start the Linux environment, so don’t worry about doing it beforehand. It’s also tricky to avoid—just a simple oversight could happen.
K
Koollojoe
07-08-2018, 10:24 PM #7

Make sure you don’t install the Linux system on your PC—just run it from the USB. Note: this works only after you start the Linux environment, so don’t worry about doing it beforehand. It’s also tricky to avoid—just a simple oversight could happen.

W
WarteMalKurz
Junior Member
35
07-10-2018, 12:19 AM
#8
Acknowledged! Your response is appreciated.
W
WarteMalKurz
07-10-2018, 12:19 AM #8

Acknowledged! Your response is appreciated.

E
ElFrank365
Member
99
07-10-2018, 08:55 AM
#9
Time updated for you and @esCaPade1. I finally managed to start the PC on Linux during the holidays—seven days for a quick test. When I booted, the mouse was unresponsive; I had to use the keyboard to complete the startup. Eventually, it entered Bluetooth mode and turned it on. It kept looping but displayed useful information, confirming Bluetooth was active. Thanks for your help in checking this out! Right now I'm trying different Bluetooth adapters or planning to upgrade the MOBO with more RAM and CPU soon, depending on what deals appear (in CND, most Black Friday offers were US-only). I can still use a wired mouse and keyboard until then, haha. Thanks again!
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ElFrank365
07-10-2018, 08:55 AM #9

Time updated for you and @esCaPade1. I finally managed to start the PC on Linux during the holidays—seven days for a quick test. When I booted, the mouse was unresponsive; I had to use the keyboard to complete the startup. Eventually, it entered Bluetooth mode and turned it on. It kept looping but displayed useful information, confirming Bluetooth was active. Thanks for your help in checking this out! Right now I'm trying different Bluetooth adapters or planning to upgrade the MOBO with more RAM and CPU soon, depending on what deals appear (in CND, most Black Friday offers were US-only). I can still use a wired mouse and keyboard until then, haha. Thanks again!

8
88Niq88
Member
62
07-10-2018, 12:06 PM
#10
Great to know it worked! Enjoy the holidays!
8
88Niq88
07-10-2018, 12:06 PM #10

Great to know it worked! Enjoy the holidays!