Computer slows down and stops during startup - Internal error code 119 detected in the video scheduler.
Computer slows down and stops during startup - Internal error code 119 detected in the video scheduler.
Hello. I’m facing problems with my system where the display driver appears to malfunction or fail during startup or when returning from sleep. The crashes seem unpredictable and happen intermittently. I only saw one blue screen displaying the VIDEO_SCHEDULER_INTERNAL_ERROR message. DMP files are generated when my computer crashes and restarts, and I’ve shared links to them below. I haven’t experienced any issues while gaming. This problem is limited to startup and sleep mode, and it doesn’t affect gaming or other tasks.
System Details:
Windows 10 Home 64-bit with latest updates
AMD Ryzen 7 7800X3D
EVGA RTX 3080 FTW3 12GB
32GB G.SKILL RAM @6000MHz
MSI X670E Motherboard running the latest BIOS
Corsair RM850e Power Supply
Storage: 1TB WD SN750 NVMe (installed OS), 2TB Crucial T500 NVMe, 2TB WD SN770 NVMe
Monitors: DELL 2721DGF 27" 2560x1440 @165hz, HP X27Q 27" 2560x1440 @165hz
Symptoms:
- Strong lag during startup, even on the Windows login screen or after waking from sleep.
- Random video glitches such as black and white boxes appearing on the screen.
- High CPU usage without any intensive tasks running except startup programs (Steam, Discord, Logitech G-Hub, etc.).
- After a variable period (15s to 2m), the display goes dark, causing the system to crash and restart.
Tried Solutions:
- Reformat the drive and reinstall Windows 10
- Updated DDU NVIDIA drivers and installed new ones (including 560.94, 566.36, 576.02, 576.80, 576.88)
- Updated integrated GPU drivers
- Reseat GPU and RAM
- Disabled Windows Fast Start-up
Attached DMP files:
https://files.catbox.moe/q2d7ne.dmp
https://files.catbox.moe/1601zg.dmp
Sample videos showing the issue during startup (no crash recorded, but occurs shortly after):
https://streamable.com/44x7z9
https://streamable.com/6hdtp1
Welcome to the forums, newcomer!
EVGA RTX 3080 FTW3 12GB
Corsair RM850e Power Supply
The PSU is quite old. The RTX3000 line was known for strong transient load spikes, so users were recommended to overprovision their power supply.
View: https://www.youtube.com/watch?v=wnRyyCsuHFQ
In your case, a 1KW unit from the same Corsair series would be ideal.
MSI X670E Motherboard with latest BIOS
For clarity, please mention the BIOS version you're using now.
Reformat drive and reinstall Windows 10
When you were installing the OS, all drives were disconnected. Did you recreate the bootable USB installer to check for corruption? Were you installing offline? Did you install all drivers in the latest versions during offline installation?
Thank you for your response to Lutfij! I’m planning to explore purchasing a 1000W PSU. I hadn’t noticed the sudden load spikes before.
The PSU is only a year old, purchased on April 20, 2024, along with the case, motherboard, CPU, and RAM. The GPU and 1TB NVMe drive came from an older computer that was wiped clean before being replaced.
BIOS Version: 1.B0, BIOS Release: April 24, 2025
All NVMe drives stayed installed during the Windows 10 reinstall. I built a bootable USB installer using the Microsoft Media Creation Tool and installed Windows 10 offline.
560.94 NVIDIA driver was added after connecting to the internet via Windows Update. Additional NVIDIA drivers like 566.36 were downloaded from the official site. I disconnected my Ethernet cable before restarting into Safe Mode to use DDU, and only connected it afterward after updating the drivers (566.36, 576.02, 576.80, 576.88).
Chipset and other miscellaneous drivers were downloaded and installed through MSI Center on the motherboard during the OS installation.
Hope this clears things up!
Both bugchecks matched the same results. A few essential Windows files have been altered. These include win32k.sys, win32kbase.sys, and win32kfull.sys. An overclock driver has also been installed: NTIOLib_X64.sys. The installation occurred on Sep 10, 2024 at 19:37:34, and on Oct 30, 2024 at 01:52:15. I recommend launching cmd.exe with admin privileges, then executing dism.exe with the /online /cleanup-image /restorehealth option. After that, use microsoft autoruns64.exe and delete ntiolib_x64.sys from the specified path. The link provided offers downloads for autoruns. This bug appears linked to a memory management issue in DirectX graphics, potentially causing a watchdog timeout due to missing signals. Machine details confirm the system is running MS-7E16 with AMD Ryzen 7 7800X3D.
Alright, to anyone else who is having this issue I think I nailed down the problem
.
Enabling XMP in my BlOS was causing the issue.
This is my motherboard:
https://www.newegg.com/msi-x670e-ga...70...6813144647
This is my RAM:
https://www.newegg.com/g-skill-trid...-b...6820374351
It defaulted to 4800MHz in my BIOS, but with XMP enabled it hits 6000MHz, but that's where stability issues started rising.
After 30+ restarts, shut-downs, and returning from sleep without XMP enabled I was having 0 issues. The first restart after I enabled XMP, the issue cropped up again with intense instability on Windows startup and login. I did another 10+ restarts with XMP enabled and the issue was returning every third cold boot, restart, and return from sleep.
What's weird is that when I look at the compatibility for my RAM with my MSI X670E motherboard, it shows up as compatible up to 6000MHz. This might be an MSI motherboard issue or a RAM issue. I'm going to try a new set of RAM first.
Overclocking RAM excessively often leads to BSODs. Keep in mind that, depending on your CPU's specifications, AMD typically supports a maximum RAM speed of 5200MHz. Certain processors may exceed this limit, but it isn't assured. You should choose a 5200MHz XMP profile and maintain stability. Try adjusting clock speeds beyond this threshold to discover the limits of your CPU's performance.