Computer is fully stuck, sound and pointer function properly
Computer is fully stuck, sound and pointer function properly
I've experienced persistent PC freezes recently. The mouse and sound work fine, but the whole system feels completely stuck. Framerate stays normal in-game, yet everything becomes unresponsive. Audio remains intact, and I can still chat on Discord normally. Oddly, turning off and restarting the monitor resolves the problem. It seems the issue is linked to my display. I recently replaced it with a new one but the same problems persist. I've tried different drivers and even reinstalled Windows 11 multiple times. The GPU temps stay high during stress tests, while the CPU stays moderate. No hardware swap has helped. Interestingly, the issue appears random and lacks any pattern. Checking event logs didn't reveal anything during the downtime. It doesn’t seem to be related to heat—GPU temps are around 70-80°C under load, CPU around 60-70°C. I don’t have a spare system to test against. A few months ago I ran memtest86 for three hours without errors, which is good news. The main challenge is reproducing the incident consistently—it happens unexpectedly. I’ve also noticed PSUs failing in my previous builds, especially from Thermaltake and BeQuiet. There’s a wiring issue in our apartment that might be contributing. Despite this, my favorite game, Final Fantasy XIV, caused similar freezes during a session with Teamfight Tactics. Could anyone suggest next steps or alternatives? I’m running out of ideas. All components except non-NVMe drives are still under warranty and were bought recently. The timing of purchases varies. I’m not sure when this started, but my old GTX 1060 never had this problem before replacing it with a 4070 Ti. I apologize for the messy formatting—it’s 4 a.m. now. Maybe I’ll try again later. My current setup includes: an Intel Core i5 12400F (planned upgrade to 14700K), MSI Z690 Tomahawk Wifi DDR4 with latest BIOS, a GTX 4070 Ti 16GB, a 750W EVGA GQ 1TB SSD, a Crucial MX500 750W, a 500GB Crucial MX500 HDD, and a 250GB Samsung 850 Evo SSD. FFXIV is stored on the main drive. I’m still working on a video to explain the issue.
I noticed the video. Run Malewarebytes for a complete system check and verify any issues. Then try a live USB of Windows to confirm everything functions properly. Avoid jumping into a fresh OS installation; some malware can hide within your accounts, apps, and data sync features like Chrome.
I've tested various AV configurations too. The problem happens infrequently and seems to disappear when the monitor is turned off and on again. Appreciate you looking into it!
It seems the issue likely relates to your graphics card or cable. Since you updated monitors and cables, the problem probably lies with the card itself. After a fresh Windows installation, make sure all other drives are also cleaned up—remnants or problematic files might still be present.
Malwarebytes offers a unique approach, just to confirm. It scans thoroughly for all threats, including rootkits. From the video, it’s clear you also have unnecessary bloatware installed, which I recommend removing. For your next Windows setup, use a clean, bootable USB with a fresh install from Microsoft or Rufus.
I haven't adjusted my other drives yet. Next time I'll temporarily disconnect them and check again. I've already tried the first two DP ports, but nothing changed. I repositioned my GPU today and cleaned the PCIe slot with some air just in case dust was present. Malwarebytes ran a full scan earlier and came up empty. The bloatware likely came from PC Manager, which isn't installed anymore on my system. I also swapped my NVMe SSD from the first to the second slot during today's cleaning, but I doubt it makes a difference. As mentioned before, I can't consistently reproduce the problem, so I'm wondering if re-seating the GPU earlier helped. I probably won't reinstall Windows again; I might try dual booting Linux just to be safe for now. Thanks for all the suggestions—I'll keep you posted!