F5F Stay Refreshed Hardware Desktop Computer hangs due to DRAM verification issues prior to BIOS activation

Computer hangs due to DRAM verification issues prior to BIOS activation

Computer hangs due to DRAM verification issues prior to BIOS activation

J
jjsoini
Posting Freak
809
09-12-2022, 03:14 PM
#1
System Specifications: 7900X AMD CPU Gigiabyte 760 Auros Elite AX Motherboard 2x32 G.SKILL Trident Z5 Series 64GB (2 x 32GB) 288-Pin PC RAM DDR5 6000 (PC5 48000) 2 TB WD 850X NV.2080 SSD 12GB Swift MERC 6700XT (planned upgrade later) 1000W Be Quiet PURE POWER 11 FM 1000W 80 PLUS GOLD PSU Yes I noticed that AM5 boards require extra time to recognize RAM speeds during initial setup, which I had long since surpassed. Detailed information follows with a fresh Windows 11 installation. The system operated smoothly for three days before experiencing a black screen crash (not a BSOD). It now cannot boot into BIOS. The motherboard displays the DRAM LED and then powers off after roughly three minutes. I own another nearly identical unit with a 7700X CPU, which also failed in the crashed machine, while my original RAM functioned correctly. This suggests the problem likely lies with the motherboard rather than the RAM. After clearing CMOS, testing other slots (original A2/B2), using QFlash to update BIOS, and installing both older and newer BIOS versions, the outcome remained consistent. All systems shared the same BIOS during initial memory tests. Based on this evidence, I’m confident the issue is hardware-related—specifically the motherboard—and not a RAM failure. Before returning the board for replacement, any suggestions would be appreciated.
J
jjsoini
09-12-2022, 03:14 PM #1

System Specifications: 7900X AMD CPU Gigiabyte 760 Auros Elite AX Motherboard 2x32 G.SKILL Trident Z5 Series 64GB (2 x 32GB) 288-Pin PC RAM DDR5 6000 (PC5 48000) 2 TB WD 850X NV.2080 SSD 12GB Swift MERC 6700XT (planned upgrade later) 1000W Be Quiet PURE POWER 11 FM 1000W 80 PLUS GOLD PSU Yes I noticed that AM5 boards require extra time to recognize RAM speeds during initial setup, which I had long since surpassed. Detailed information follows with a fresh Windows 11 installation. The system operated smoothly for three days before experiencing a black screen crash (not a BSOD). It now cannot boot into BIOS. The motherboard displays the DRAM LED and then powers off after roughly three minutes. I own another nearly identical unit with a 7700X CPU, which also failed in the crashed machine, while my original RAM functioned correctly. This suggests the problem likely lies with the motherboard rather than the RAM. After clearing CMOS, testing other slots (original A2/B2), using QFlash to update BIOS, and installing both older and newer BIOS versions, the outcome remained consistent. All systems shared the same BIOS during initial memory tests. Based on this evidence, I’m confident the issue is hardware-related—specifically the motherboard—and not a RAM failure. Before returning the board for replacement, any suggestions would be appreciated.

S
Shibess
Member
129
09-14-2022, 03:09 PM
#2
Needs an update for your BIOS?
S
Shibess
09-14-2022, 03:09 PM #2

Needs an update for your BIOS?

A
ago_SZK
Junior Member
10
09-18-2022, 08:38 AM
#3
According to the initial message, a previous version of QFlash was used to install a newer BIOS released recently. After that, the original BIOS was tried, followed by another BIOS that fell between those updates.
A
ago_SZK
09-18-2022, 08:38 AM #3

According to the initial message, a previous version of QFlash was used to install a newer BIOS released recently. After that, the original BIOS was tried, followed by another BIOS that fell between those updates.

M
miner_kid
Member
131
09-18-2022, 08:12 PM
#4
Note it was overlooked.
M
miner_kid
09-18-2022, 08:12 PM #4

Note it was overlooked.

C
Cyanstrophic
Senior Member
668
09-19-2022, 02:02 PM
#5
Have you considered moving the CPU and cooler again? It might help if the installation pressure isn’t too high, as that could lead to RAM problems.
C
Cyanstrophic
09-19-2022, 02:02 PM #5

Have you considered moving the CPU and cooler again? It might help if the installation pressure isn’t too high, as that could lead to RAM problems.

D
djpumuslink01
Senior Member
577
09-19-2022, 05:26 PM
#6
I didn't actually do it, though I attempted to run tests without using the CPU just to bypass the DRAM check and see if the CPU would raise an error when RAM passed the DRAM test but failed to progress further
D
djpumuslink01
09-19-2022, 05:26 PM #6

I didn't actually do it, though I attempted to run tests without using the CPU just to bypass the DRAM check and see if the CPU would raise an error when RAM passed the DRAM test but failed to progress further

B
Bebopp
Member
69
09-20-2022, 06:12 PM
#7
It's unlikely tests are run without the CPU. The only viable option in that case is BIOS flashback (if available on the board), since it's handled by the SoC itself. System RAM is connected directly to the CPU, so any faulty connection there can lead to RAM issues.
B
Bebopp
09-20-2022, 06:12 PM #7

It's unlikely tests are run without the CPU. The only viable option in that case is BIOS flashback (if available on the board), since it's handled by the SoC itself. System RAM is connected directly to the CPU, so any faulty connection there can lead to RAM issues.

G
Ged_Merrillin
Member
205
09-23-2022, 02:27 AM
#8
I thought there would be a way to verify this method and bypass both the dram check and CPU verification. I ran another test on a different system where the CPU worked fine at startup, but it failed afterward when I returned it. I also rotated the cooler slightly and tried again. I sent the updated files today. Another problem I overlooked initially was that the BIOS didn’t recognize the SSD, and I couldn’t boot from USB until I flashed the BIOS using the default version. After fixing both the boot and SSD detection issues, I installed Windows without any problems on another machine with identical components, except for the CPU change from 7700x to 7900x on the second system.
G
Ged_Merrillin
09-23-2022, 02:27 AM #8

I thought there would be a way to verify this method and bypass both the dram check and CPU verification. I ran another test on a different system where the CPU worked fine at startup, but it failed afterward when I returned it. I also rotated the cooler slightly and tried again. I sent the updated files today. Another problem I overlooked initially was that the BIOS didn’t recognize the SSD, and I couldn’t boot from USB until I flashed the BIOS using the default version. After fixing both the boot and SSD detection issues, I installed Windows without any problems on another machine with identical components, except for the CPU change from 7700x to 7900x on the second system.

F
Flacky13
Junior Member
11
09-23-2022, 04:58 AM
#9
Reinstall the cooler unit.
F
Flacky13
09-23-2022, 04:58 AM #9

Reinstall the cooler unit.

C
Cadariou
Posting Freak
835
09-23-2022, 05:52 AM
#10
It occurred during a switch between devices and reverting... I always cleaned and rewrapped it, yet every machine uses the identical brand and model cooler.
C
Cadariou
09-23-2022, 05:52 AM #10

It occurred during a switch between devices and reverting... I always cleaned and rewrapped it, yet every machine uses the identical brand and model cooler.