Computer displays a blue screen indicating an error.
Computer displays a blue screen indicating an error.
Hey there, I see you've been facing some issues with your PC lately. It seems like the system started showing blue screens right after turning it on. You mentioned running tests on your RAM and checking disk health, but nothing came up. After trying a few troubleshooting steps, you're now considering swapping in different RAM sticks. That could definitely be worth a look—just make sure both sticks are compatible and properly seated. Let me know if you need more guidance!
Looking great on the discussion boards! Are your system details complete? Did you swap out the CPU? Is this a fresh Windows setup? Have you updated the BIOS?
These warnings usually result from poor memory performance. If the RAM modules are functioning properly, the issue might lie with the motherboard or the CPU (specifically the memory controller). When RAM testing passes, verify that the CPU is properly installed and that all pins are correctly aligned without any bends, damage, or missing components. Full technical specifications would be helpful.
Hello, thanks for your replies! Here are the details of my full PC setup:
- Samsung SSD 990 EVO Plus M.2 PCIe NVMe 2 To Corsair Vengeance DDR5 64 Go (2 x 32 Go) 5600 MHz CL40 - Noir MSI Z790 GAMING PLUS WIFI
- Pure Loop 2 FX 360 mm Intel Core i7-14700KF (3.4 GHz / 5.6 GHz)
- Radeon RX 7900 XTX MSI MPG A1000G PCIe 5.0 1000W
- USB 3.0 Type-C 2.5 Gbps
Regarding your questions: I haven’t re-seated my CPU. It seems like a clean Windows install might be better, but I’m considering moving it to the NVMe drive now. I also performed a BIOS update and cleared the CMOS due to blue screen issues. Drivers are all up to date.
Thanks for your help!
Here’s a simplified version of the information you provided:
The system encountered an IRQL_NOT_LESS_OR_EQUAL error. This usually happens when drivers access invalid memory addresses at a high interrupt level. Check the stack trace if a debugger is available. Key metrics include CPU activity, memory usage, and kernel behavior details. The dump shows no critical errors but indicates a crash occurred. Further analysis is recommended.
Dumpfile 1 ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* MEMORY_MANAGEMENT (1a) # Any other values for parameter 1 must be individually examined. Arguments: Arg1: 0000000000061941, The subtype of the BugCheck. Arg2: ffff8080f8caafc0 Arg3: 0000000000000009 Arg4: ffffdf8168736460 Debugging Details: ------------------ KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 843 Key : Analysis.Elapsed.mSec Value: 1400 Key : Analysis.IO.Other.Mb Value: 0 Key : Analysis.IO.Read.Mb Value: 1 Key : Analysis.IO.Write.Mb Value: 0 Key : Analysis.Init.CPU.mSec Value: 265 Key : Analysis.Init.Elapsed.mSec Value: 13310 Key : Analysis.Memory.CommitPeak.Mb Value: 87 Key : Analysis.Version.DbgEng Value: 10.0.27725.1000 Key : Analysis.Version.Description Value: 10.2408.27.01 amd64fre Key : Analysis.Version.Ext Value: 1.2408.27.1 Key : Bugcheck.Code.LegacyAPI Value: 0x1a Key : Bugcheck.Code.TargetModel Value: 0x1a Key : Dump.Attributes.AsUlong Value: 21808 Key : Dump.Attributes.DiagDataWrittenToHeader Value: 1 Key : Dump.Attributes.ErrorCode Value: 0 Key : Dump.Attributes.KernelGeneratedTriageDump Value: 1 Key : Dump.Attributes.LastLine Value: Dump completed successfully. Key : Dump.Attributes.ProgressPercentage Value: 0 Key : Failure.Bucket Value: 0x1a_61941_PAGE_TABLE_RESERVED_BITS_SET_IMAGE_hardware_ram Key : Failure.Hash Value: {c6e5c6cf-692e-7852-5dc5-b74944540fc0} Key : Hypervisor.Enlightenments.ValueHex Value: 7417df84 Key : Hypervisor.Flags.AnyHypervisorPresent Value: 1 Key : Hypervisor.Flags.ApicEnlightened Value: 0 Key : Hypervisor.Flags.ApicVirtualizationAvailable Value: 1 Key : Hypervisor.Flags.AsyncMemoryHint Value: 0 Key : Hypervisor.Flags.CoreSchedulerRequested Value: 0 Key : Hypervisor.Flags.CpuManager Value: 1 Key : Hypervisor.Flags.DeprecateAutoEoi Value: 1 Key : Hypervisor.Flags.DynamicCpuDisabled Value: 1 Key : Hypervisor.Flags.Epf Value: 0 Key : Hypervisor.Flags.ExtendedProcessorMasks Value: 1 Key : Hypervisor.Flags.HardwareMbecAvailable Value: 1 Key : Hypervisor.Flags.MaxBankNumber Value: 0 Key : Hypervisor.Flags.MemoryZeroingControl Value: 0 Key : Hypervisor.Flags.NoExtendedRangeFlush Value: 0 Key : Hypervisor.Flags.NoNonArchCoreSharing Value: 1 Key : Hypervisor.Flags.Phase0InitDone Value: 1 Key : Hypervisor.Flags.PowerSchedulerQos Value: 0 Key : Hypervisor.Flags.RootScheduler Value: 0 Key : Hypervisor.Flags.SynicAvailable Value: 1 Key : Hypervisor.Flags.UseQpcBias Value: 0 Key : Hypervisor.Flags.Value Value: 55185662 Key : Hypervisor.Flags.ValueHex Value: 34a10fe Key : Hypervisor.Flags.VpAssistPage Value: 1 Key : Hypervisor.Flags.VsmAvailable Value: 1 Key : Hypervisor.RootFlags.AccessStats Value: 1 Key : Hypervisor.RootFlags.CrashdumpEnlightened Value: 1 Key : Hypervisor.RootFlags.CreateVirtualProcessor Value: 1 Key : Hypervisor.RootFlags.DisableHyperthreading Value: 0 Key : Hypervisor.RootFlags.HostTimelineSync Value: 1 Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled Value: 0 Key : Hypervisor.RootFlags.IsHyperV Value: 1 Key : Hypervisor.RootFlags.LivedumpEnlightened Value: 1 Key : Hypervisor.RootFlags.MapDeviceInterrupt Value: 1 Key : Hypervisor.RootFlags.MceEnlightened Value: 1 Key : Hypervisor.RootFlags.Nested Value: 0 Key : Hypervisor.RootFlags.StartLogicalProcessor Value: 1 Key : Hypervisor.RootFlags.Value Value: 1015 Key : Hypervisor.RootFlags.ValueHex Value: 3f7 BUGCHECK_CODE: 1a BUGCHECK_P1: 61941 BUGCHECK_P2: ffff8080f8caafc0 BUGCHECK_P3: 9 BUGCHECK_P4: ffffdf8168736460 FILE_IN_CAB: 021825-8718-01.dmp TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b DUMP_FILE_ATTRIBUTES: 0x21808 Kernel Generated Triage Dump FAULTING_THREAD: ffffe206ab6f4080 BLACKBOXBSD: 1 ( !blackboxbsd ) BLACKBOXNTFS: 1 ( !blackboxntfs ) BLACKBOXWINLOGON: 1 CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: DeltaForceClie STACK_TEXT: ffffdf81`68736710 00000000`00000000 : ffff8080`f92e5180 00000000`00000001 fffff805`8ae7c073 00000000`00000047 : 0xffffe206`7873a280 MODULE_NAME: hardware IMAGE_NAME: hardware_ram STACK_COMMAND: .process /r /p 0xffffe20692776080; .thread 0xffffe206ab6f4080 ; kb FAILURE_BUCKET_ID: 0x1a_61941_PAGE_TABLE_RESERVED_BITS_SET_IMAGE_hardware_ram OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {c6e5c6cf-692e-7852-5dc5-b74944540fc0} Followup: MachineOwner --------- Dumpfile 2 ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: ffffdf80508eed28, memory referenced Arg2: 00000000000000ff, IRQL Arg3: 00000000000000e8, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: fffff80297e89d64, address which referenced memory Debugging Details: ------------------ KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 843 Key : Analysis.Elapsed.mSec Value: 1195 Key : Analysis.IO.Other.Mb Value: 0 Key : Analysis.IO.Read.Mb Value: 1 Key : Analysis.IO.Write.Mb Value: 0 Key : Analysis.Init.CPU.mSec Value: 234 Key : Analysis.Init.Elapsed.mSec Value: 7579 Key : Analysis.Memory.CommitPeak.Mb Value: 86 Key : Analysis.Version.DbgEng Value: 10.0.27725.1000 Key : Analysis.Version.Description Value: 10.2408.27.01 amd64fre Key : Analysis.Version.Ext Value: 1.2408.27.1 Key : Bugcheck.Code.LegacyAPI Value: 0xa Key : Bugcheck.Code.TargetModel Value: 0xa Key : Dump.Attributes.AsUlong Value: 21808 Key : Dump.Attributes.DiagDataWrittenToHeader Value: 1 Key : Dump.Attributes.ErrorCode Value: 0 Key : Dump.Attributes.KernelGeneratedTriageDump Value: 1 Key : Dump.Attributes.LastLine Value: Dump completed successfully. Key : Dump.Attributes.ProgressPercentage Value: 0 Key : Failure.Bucket Value: AV_nt!KiSystemCall64 Key : Failure.Hash Value: {c29d4b06-1535-2efb-adfa-98e2fa018dd2} Key : Hypervisor.Enlightenments.ValueHex Value: 7417df84 Key : Hypervisor.Flags.AnyHypervisorPresent Value: 1 Key : Hypervisor.Flags.ApicEnlightened Value: 0 Key : Hypervisor.Flags.ApicVirtualizationAvailable Value: 1 Key : Hypervisor.Flags.AsyncMemoryHint Value: 0 Key : Hypervisor.Flags.CoreSchedulerRequested Value: 0 Key : Hypervisor.Flags.CpuManager Value: 1 Key : Hypervisor.Flags.DeprecateAutoEoi Value: 1 Key : Hypervisor.Flags.DynamicCpuDisabled Value: 1 Key : Hypervisor.Flags.Epf Value: 0 Key : Hypervisor.Flags.ExtendedProcessorMasks Value: 1 Key : Hypervisor.Flags.HardwareMbecAvailable Value: 1 Key : Hypervisor.Flags.MaxBankNumber Value: 0 Key : Hypervisor.Flags.MemoryZeroingControl Value: 0 Key : Hypervisor.Flags.NoExtendedRangeFlush Value: 0 Key : Hypervisor.Flags.NoNonArchCoreSharing Value: 1 Key : Hypervisor.Flags.Phase0InitDone Value: 1 Key : Hypervisor.Flags.PowerSchedulerQos Value: 0 Key : Hypervisor.Flags.RootScheduler Value: 0 Key : Hypervisor.Flags.SynicAvailable Value: 1 Key : Hypervisor.Flags.UseQpcBias Value: 0 Key : Hypervisor.Flags.Value Value: 55185662 Key : Hypervisor.Flags.ValueHex Value: 34a10fe Key : Hypervisor.Flags.VpAssistPage Value: 1 Key : Hypervisor.Flags.VsmAvailable Value: 1 Key : Hypervisor.RootFlags.AccessStats Value: 1 Key : Hypervisor.RootFlags.CrashdumpEnlightened Value: 1 Key : Hypervisor.RootFlags.CreateVirtualProcessor Value: 1 Key : Hypervisor.RootFlags.DisableHyperthreading Value: 0 Key : Hypervisor.RootFlags.HostTimelineSync Value: 1 Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled Value: 0 Key : Hypervisor.RootFlags.IsHyperV Value: 1 Key : Hypervisor.RootFlags.LivedumpEnlightened Value: 1 Key : Hypervisor.RootFlags.MapDeviceInterrupt Value: 1 Key : Hypervisor.RootFlags.MceEnlightened Value: 1 Key : Hypervisor.RootFlags.Nested Value: 0 Key : Hypervisor.RootFlags.StartLogicalProcessor Value: 1 Key : Hypervisor.RootFlags.Value Value: 1015 Key : Hypervisor.RootFlags.ValueHex Value: 3f7 BUGCHECK_CODE: a BUGCHECK_P1: ffffdf80508eed28 BUGCHECK_P2: ff BUGCHECK_P3: e8 BUGCHECK_P4: fffff80297e89d64 FILE_IN_CAB: 021825-9546-01.dmp TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b DUMP_FILE_ATTRIBUTES: 0x21808 Kernel Generated Triage Dump FAULTING_THREAD: ffff9304a5470080 READ_ADDRESS: fffff802987c34b0: Unable to get MiVisibleState Unable to get NonPagedPoolStart Unable to get NonPagedPoolEnd Unable to get PagedPoolStart Unable to get PagedPoolEnd unable to get nt!MmSpecialPagesInUse ffffdf80508eed28 BLACKBOXBSD: 1 ( !blackboxbsd ) BLACKBOXNTFS: 1 ( !blackboxntfs ) BLACKBOXWINLOGON: 1 CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: svchost.exe TRAP_FRAME: ffffde8ee08729f0 -- (.trap 0xffffde8ee08729f0) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=000000000000003e rbx=0000000000000000 rcx=00007ffa9311fe24 rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000 rip=fffff80297e89d64 rsp=ffffde8ee0872b88 rbp=0000000000002e30 r8=00000290a91c0440 r9=000000ac99ec9000 r10=0000000000000304 r11=0000000000000246 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up di pl zr na po nc nt!KiSystemCall64+0x24: fffff802`97e89d64 65488b0c25289d0000 mov rcx,qword ptr gs:[9D28h] gs:00000000`00009d28=???????????????? Resetting default scope STACK_TEXT: ffffde8e`e08728a8 fffff802`97e8abe9 : 00000000`0000000a ffffdf80`508eed28 00000000`000000ff 00000000`000000e8 : nt!KeBugCheckEx ffffde8e`e08728b0 fffff802`97e85ea8 : 00000290`aa16b030 00000000`00000000 00000000`00000000 00000290`b1a671f0 : nt!KiBugCheckDispatch+0x69 ffffde8e`e08729f0 fffff802`97e89d64 : 00007ffa`9311fe24 00000000`00000033 00000000`00000246 000000ac`9ae7f338 : nt!KiPageFault+0x468 ffffde8e`e0872b88 00007ffa`9311fe24 : 00000000`00000033 00000000`00000246 000000ac`9ae7f338 00000000`0000002b : nt!KiSystemCall64+0x24 ffffde8e`e0872b90 00000000`00000033 : 00000000`00000246 000000ac`9ae7f338 00000000`0000002b ffffde8e`e0873000 : 0x00007ffa`9311fe24 ffffde8e`e0872b98 00000000`00000246 : 000000ac`9ae7f338 00000000`0000002b ffffde8e`e0873000 ffffde8e`e086c000 : 0x33 ffffde8e`e0872ba0 000000ac`9ae7f338 : 00000000`0000002b ffffde8e`e0873000 ffffde8e`e086c000 00000000`00000000 : 0x246 ffffde8e`e0872ba8 00000000`0000002b : ffffde8e`e0873000 ffffde8e`e086c000 00000000`00000000 00000000`00000000 : 0x000000ac`9ae7f338 ffffde8e`e0872bb0 ffffde8e`e0873000 : ffffde8e`e086c000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x2b ffffde8e`e0872bb8 ffffde8e`e086c000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xffffde8e`e0873000 ffffde8e`e0872bc0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xffffde8e`e086c000 SYMBOL_NAME: nt!KiSystemCall64+24 MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe IMAGE_VERSION: 10.0.26100.2314 STACK_COMMAND: .process /r /p 0xffff9304a076b080; .thread 0xffff9304a5470080 ; kb BUCKET_ID_FUNC_OFFSET: 24 FAILURE_BUCKET_ID: AV_nt!KiSystemCall64 OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {c29d4b06-1535-2efb-adfa-98e2fa018dd2} Followup: MachineOwner --------- Dumpfile 3 ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: ffffa380986eed28, memory referenced Arg2: 00000000000000ff, IRQL Arg3: 0000000000000088, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: fffff80497889d64, address which referenced memory Debugging Details: ------------------ KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 828 Key : Analysis.Elapsed.mSec Value: 825 Key : Analysis.IO.Other.Mb Value: 0 Key : Analysis.IO.Read.Mb Value: 1 Key : Analysis.IO.Write.Mb Value: 0 Key : Analysis.Init.CPU.mSec Value: 1109 Key : Analysis.Init.Elapsed.mSec Value: 15439 Key : Analysis.Memory.CommitPeak.Mb Value: 86 Key : Analysis.Version.DbgEng Value: 10.0.27725.1000 Key : Analysis.Version.Description Value: 10.2408.27.01 amd64fre Key : Analysis.Version.Ext Value: 1.2408.27.1 Key : Bugcheck.Code.LegacyAPI Value: 0xa Key : Bugcheck.Code.TargetModel Value: 0xa Key : Dump.Attributes.AsUlong Value: 21808 Key : Dump.Attributes.DiagDataWrittenToHeader Value: 1 Key : Dump.Attributes.ErrorCode Value: 0 Key : Dump.Attributes.KernelGeneratedTriageDump Value: 1 Key : Dump.Attributes.LastLine Value: Dump completed successfully. Key : Dump.Attributes.ProgressPercentage Value: 0 Key : Failure.Bucket Value: AV_nt!KiSystemCall64 Key : Failure.Hash Value: {c29d4b06-1535-2efb-adfa-98e2fa018dd2} Key : Hypervisor.Enlightenments.ValueHex Value: 7417df84 Key : Hypervisor.Flags.AnyHypervisorPresent Value: 1 Key : Hypervisor.Flags.ApicEnlightened Value: 0 Key : Hypervisor.Flags.ApicVirtualizationAvailable Value: 1 Key : Hypervisor.Flags.AsyncMemoryHint Value: 0 Key : Hypervisor.Flags.CoreSchedulerRequested Value: 0 Key : Hypervisor.Flags.CpuManager Value: 1 Key : Hypervisor.Flags.DeprecateAutoEoi Value: 1 Key : Hypervisor.Flags.DynamicCpuDisabled Value: 1 Key : Hypervisor.Flags.Epf Value: 0 Key : Hypervisor.Flags.ExtendedProcessorMasks Value: 1 Key : Hypervisor.Flags.HardwareMbecAvailable Value: 1 Key : Hypervisor.Flags.MaxBankNumber Value: 0 Key : Hypervisor.Flags.MemoryZeroingControl Value: 0 Key : Hypervisor.Flags.NoExtendedRangeFlush Value: 0 Key : Hypervisor.Flags.NoNonArchCoreSharing Value: 1 Key : Hypervisor.Flags.Phase0InitDone Value: 1 Key : Hypervisor.Flags.PowerSchedulerQos Value: 0 Key : Hypervisor.Flags.RootScheduler Value: 0 Key : Hypervisor.Flags.SynicAvailable Value: 1 Key : Hypervisor.Flags.UseQpcBias Value: 0 Key : Hypervisor.Flags.Value Value: 55185662 Key : Hypervisor.Flags.ValueHex Value: 34a10fe Key : Hypervisor.Flags.VpAssistPage Value: 1 Key : Hypervisor.Flags.VsmAvailable Value: 1 Key : Hypervisor.RootFlags.AccessStats Value: 1 Key : Hypervisor.RootFlags.CrashdumpEnlightened Value: 1 Key : Hypervisor.RootFlags.CreateVirtualProcessor Value: 1 Key : Hypervisor.RootFlags.DisableHyperthreading Value: 0 Key : Hypervisor.RootFlags.HostTimelineSync Value: 1 Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled Value: 0 Key : Hypervisor.RootFlags.IsHyperV Value: 1 Key : Hypervisor.RootFlags.LivedumpEnlightened Value: 1 Key : Hypervisor.RootFlags.MapDeviceInterrupt Value: 1 Key : Hypervisor.RootFlags.MceEnlightened Value: 1 Key : Hypervisor.RootFlags.Nested Value: 0 Key : Hypervisor.RootFlags.StartLogicalProcessor Value: 1 Key : Hypervisor.RootFlags.Value Value: 1015 Key : Hypervisor.RootFlags.ValueHex Value: 3f7 BUGCHECK_CODE: a BUGCHECK_P1: ffffa380986eed28 BUGCHECK_P2: ff BUGCHECK_P3: 88 BUGCHECK_P4: fffff80497889d64 FILE_IN_CAB: 022125-7859-01.dmp TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b DUMP_FILE_ATTRIBUTES: 0x21808 Kernel Generated Triage Dump FAULTING_THREAD: ffffb50d60fd3080 READ_ADDRESS: fffff804981c34b0: Unable to get MiVisibleState Unable to get NonPagedPoolStart Unable to get NonPagedPoolEnd Unable to get PagedPoolStart Unable to get PagedPoolEnd unable to get nt!MmSpecialPagesInUse ffffa380986eed28 BLACKBOXBSD: 1 ( !blackboxbsd ) BLACKBOXNTFS: 1 ( !blackboxntfs ) BLACKBOXPNP: 1 ( !blackboxpnp ) BLACKBOXWINLOGON: 1 CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: Spotify.exe TRAP_FRAME: ffffb406967ef9f0 -- (.trap 0xffffb406967ef9f0) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=0000000000000009 rbx=0000000000000000 rcx=00007ff8be4bf784 rdx=000000b6d17ff6e0 rsi=0000000000000000 rdi=0000000000000000 rip=fffff80497889d64 rsp=ffffb406967efb88 rbp=0000311c000a0d70 r8=000000b6d17ff608 r9=000000b6d17ff610 r10=00000000000003f8 r11=0000000000000246 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up di pl zr na po nc nt!KiSystemCall64+0x24: fffff804`97889d64 65488b0c25289d0000 mov rcx,qword ptr gs:[9D28h] gs:00000000`00009d28=???????????????? Resetting default scope STACK_TEXT: ffffb406`967ef8a8 fffff804`9788abe9 : 00000000`0000000a ffffa380`986eed28 00000000`000000ff 00000000`00000088 : nt!KeBugCheckEx ffffb406`967ef8b0 fffff804`97885ea8 : 00000000`00000000 0000311c`00141410 0000311c`0ceabd60 ffffb50d`00000000 : nt!KiBugCheckDispatch+0x69 ffffb406`967ef9f0 fffff804`97889d64 : 00007ff8`be4bf784 00000000`00000033 00000000`00000246 000000b6`d17ff5c8 : nt!KiPageFault+0x468 ffffb406`967efb88 00007ff8`be4bf784 : 00000000`00000033 00000000`00000246 000000b6`d17ff5c8 00000000`0000002b : nt!KiSystemCall64+0x24 ffffb406`967efb90 00000000`00000033 : 00000000`00000246 000000b6`d17ff5c8 00000000`0000002b ffffb406`967f0000 : 0x00007ff8`be4bf784 ffffb406`967efb98 00000000`00000246 : 000000b6`d17ff5c8 00000000`0000002b ffffb406`967f0000 ffffb406`967e9000 : 0x33 ffffb406`967efba0 000000b6`d17ff5c8 : 00000000`0000002b ffffb406`967f0000 ffffb406`967e9000 00000000`00000000 : 0x246 ffffb406`967efba8 00000000`0000002b : ffffb406`967f0000 ffffb406`967e9000 00000000`00000000 00000000`00000000 : 0x000000b6`d17ff5c8 ffffb406`967efbb0 ffffb406`967f0000 : ffffb406`967e9000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x2b ffffb406`967efbb8 ffffb406`967e9000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xffffb406`967f0000 ffffb406`967efbc0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xffffb406`967e9000 SYMBOL_NAME: nt!KiSystemCall64+24 MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe IMAGE_VERSION: 10.0.26100.2314 STACK_COMMAND: .process /r /p 0xffffb50d5ea1f080; .thread 0xffffb50d60fd3080 ; kb BUCKET_ID_FUNC_OFFSET: 24 FAILURE_BUCKET_ID: AV_nt!KiSystemCall64 OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {c29d4b06-1535-2efb-adfa-98e2fa018dd2} Followup: MachineOwner --------- Dumpfile 4 ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: ffffe58129aeed28, memory referenced Arg2: 00000000000000ff, IRQL Arg3: 0000000000000028, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: fffff800c7289d64, address which referenced memory Debugging Details: ------------------ KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 890 Key : Analysis.Elapsed.mSec Value: 2201 Key : Analysis.IO.Other.Mb Value: 0 Key : Analysis.IO.Read.Mb Value: 1 Key : Analysis.IO.Write.Mb Value: 0 Key : Analysis.Init.CPU.mSec Value: 203 Key : Analysis.Init.Elapsed.mSec Value: 8883 Key : Analysis.Memory.CommitPeak.Mb Value: 87 Key : Analysis.Version.DbgEng Value: 10.0.27725.1000 Key : Analysis.Version.Description Value: 10.2408.27.01 amd64fre Key : Analysis.Version.Ext Value: 1.2408.27.1 Key : Bugcheck.Code.LegacyAPI Value: 0xa Key : Bugcheck.Code.TargetModel Value: 0xa Key : Dump.Attributes.AsUlong Value: 21808 Key : Dump.Attributes.DiagDataWrittenToHeader Value: 1 Key : Dump.Attributes.ErrorCode Value: 0 Key : Dump.Attributes.KernelGeneratedTriageDump Value: 1 Key : Dump.Attributes.LastLine Value: Dump completed successfully. Key : Dump.Attributes.ProgressPercentage Value: 0 Key : Failure.Bucket Value: AV_nt!KiSystemCall64 Key : Failure.Hash Value: {c29d4b06-1535-2efb-adfa-98e2fa018dd2} Key : Hypervisor.Enlightenments.ValueHex Value: 7417df84 Key : Hypervisor.Flags.AnyHypervisorPresent Value: 1 Key : Hypervisor.Flags.ApicEnlightened Value: 0 Key : Hypervisor.Flags.ApicVirtualizationAvailable Value: 1 Key : Hypervisor.Flags.AsyncMemoryHint Value: 0 Key : Hypervisor.Flags.CoreSchedulerRequested Value: 0 Key : Hypervisor.Flags.CpuManager Value: 1 Key : Hypervisor.Flags.DeprecateAutoEoi Value: 1 Key : Hypervisor.Flags.DynamicCpuDisabled Value: 1 Key : Hypervisor.Flags.Epf Value: 0 Key : Hypervisor.Flags.ExtendedProcessorMasks Value: 1 Key : Hypervisor.Flags.HardwareMbecAvailable Value: 1 Key : Hypervisor.Flags.MaxBankNumber Value: 0 Key : Hypervisor.Flags.MemoryZeroingControl Value: 0 Key : Hypervisor.Flags.NoExtendedRangeFlush Value: 0 Key : Hypervisor.Flags.NoNonArchCoreSharing Value: 1 Key : Hypervisor.Flags.Phase0InitDone Value: 1 Key : Hypervisor.Flags.PowerSchedulerQos Value: 0 Key : Hypervisor.Flags.RootScheduler Value: 0 Key : Hypervisor.Flags.SynicAvailable Value: 1 Key : Hypervisor.Flags.UseQpcBias Value: 0 Key : Hypervisor.Flags.Value Value: 55185662 Key : Hypervisor.Flags.ValueHex Value: 34a10fe Key : Hypervisor.Flags.VpAssistPage Value: 1 Key : Hypervisor.Flags.VsmAvailable Value: 1 Key : Hypervisor.RootFlags.AccessStats Value: 1 Key : Hypervisor.RootFlags.CrashdumpEnlightened Value: 1 Key : Hypervisor.RootFlags.CreateVirtualProcessor Value: 1 Key : Hypervisor.RootFlags.DisableHyperthreading Value: 0 Key : Hypervisor.RootFlags.HostTimelineSync Value: 1 Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled Value: 0 Key : Hypervisor.RootFlags.IsHyperV Value: 1 Key : Hypervisor.RootFlags.LivedumpEnlightened Value: 1 Key : Hypervisor.RootFlags.MapDeviceInterrupt Value: 1 Key : Hypervisor.RootFlags.MceEnlightened Value: 1 Key : Hypervisor.RootFlags.Nested Value: 0 Key : Hypervisor.RootFlags.StartLogicalProcessor Value: 1 Key : Hypervisor.RootFlags.Value Value: 1015 Key : Hypervisor.RootFlags.ValueHex Value: 3f7 BUGCHECK_CODE: a BUGCHECK_P1: ffffe58129aeed28 BUGCHECK_P2: ff BUGCHECK_P3: 28 BUGCHECK_P4: fffff800c7289d64 FILE_IN_CAB: 022125-8781-01.dmp TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b DUMP_FILE_ATTRIBUTES: 0x21808 Kernel Generated Triage Dump FAULTING_THREAD: ffff960aa6580080 READ_ADDRESS: fffff800c7bc34b0: Unable to get MiVisibleState Unable to get NonPagedPoolStart Unable to get NonPagedPoolEnd Unable to get PagedPoolStart Unable to get PagedPoolEnd unable to get nt!MmSpecialPagesInUse ffffe58129aeed28 BLACKBOXBSD: 1 ( !blackboxbsd ) BLACKBOXNTFS: 1 ( !blackboxntfs ) BLACKBOXWINLOGON: 1 CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: msedge.exe TRAP_FRAME: ffff818c6fbef9f0 -- (.trap 0xffff818c6fbef9f0) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=0000000000000006 rbx=0000000000000000 rcx=00007ffead0df724 rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000 rip=fffff800c7289d64 rsp=ffff818c6fbefb88 rbp=0000000000000070 r8=0000000000000000 r9=000033c400050460 r10=00000000000018fc r11=0000000000000246 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up di pl zr na po nc nt!KiSystemCall64+0x24: fffff800`c7289d64 65488b0c25289d0000 mov rcx,qword ptr gs:[9D28h] gs:00000000`00009d28=???????????????? Resetting default scope STACK_TEXT: ffff818c`6fbef8a8 fffff800`c728abe9 : 00000000`0000000a ffffe581`29aeed28 00000000`000000ff 00000000`00000028 : nt!KeBugCheckEx ffff818c`6fbef8b0 fffff800`c7285ea8 : 00000000`00000000 0000007b`177fe700 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69 ffff818c`6fbef9f0 fffff800`c7289d64 : 00007ffe`ad0df724 00000000`00000033 00000000`00000246 0000007b`177ff158 : nt!KiPageFault+0x468 ffff818c`6fbefb88 00007ffe`ad0df724 : 00000000`00000033 00000000`00000246 0000007b`177ff158 00000000`0000002b : nt!KiSystemCall64+0x24 ffff818c`6fbefb90 00000000`00000033 : 00000000`00000246 0000007b`177ff158 00000000`0000002b ffff818c`6fbf0000 : 0x00007ffe`ad0df724 ffff818c`6fbefb98 00000000`00000246 : 0000007b`177ff158 00000000`0000002b ffff818c`6fbf0000 ffff818c`6fbe9000 : 0x33 ffff818c`6fbefba0 0000007b`177ff158 : 00000000`0000002b ffff818c`6fbf0000 ffff818c`6fbe9000 00000000`00000000 : 0x246 ffff818c`6fbefba8 00000000`0000002b : ffff818c`6fbf0000 ffff818c`6fbe9000 00000000`00000000 00000000`00000000 : 0x0000007b`177ff158 ffff818c`6fbefbb0 ffff818c`6fbf0000 : ffff818c`6fbe9000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x2b ffff818c`6fbefbb8 ffff818c`6fbe9000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xffff818c`6fbf0000 ffff818c`6fbefbc0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xffff818c`6fbe9000 SYMBOL_NAME: nt!KiSystemCall64+24 MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe IMAGE_VERSION: 10.0.26100.2314 STACK_COMMAND: .process /r /p 0xffff960aa677f080; .thread 0xffff960aa6580080 ; kb BUCKET_ID_FUNC_OFFSET: 24 FAILURE_BUCKET_ID: AV_nt!KiSystemCall64 OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {c29d4b06-1535-2efb-adfa-98e2fa018dd2} Followup: MachineOwner ---------
You can simply upload the dump files. Move the Minidump folder to another location since Windows may react negatively if it tries to modify files directly in C:\Windows. This appears to be related to RAM/memory controller. The memory controller is part of the CPU. Run the PC normally using one drive at a time and observe which one triggers crashes. Disable any overclocking or XMP settings—RAM issues are more common than CPU faults. The Intel microcode problem that caused chips to fail seems similar to memory behavior. With 13th/14th generation CPUs, it’s more likely the cause is RAM rather than the processor. Have you installed the latest BIOS yet?