Completely new setup, very unreliable, thorough testing done, nothing is available for help.
Completely new setup, very unreliable, thorough testing done, nothing is available for help.
Are you handling the RMA via MemoryExpress or initiating it directly with G.Skill? The information I referenced comes from their warranty policy details. For the first year, MemoryExpress will manage the return, including paperwork, while G.Skill takes care of everything for you. You should confirm which components belong to which kit. If you haven’t already, check whether a single unit is defective or if both units are faulty. Since both 64GB kits were bought separately (please verify the invoice), you can retain the working one. If both are found faulty—meaning each set has at least one bad stick—you should return both. When you start an RMA with G.Skill, they typically request some testing or troubleshooting. Based on their assessment, if they determine the memory sticks are defective, they will proceed with the return process. CanadaComputers and MemoryExpress both offer this service. Other local PC, electronics shops, or repair centers can also provide similar assistance. I sent my i7-6800K, ASUS X99 motherboard, and RAM to MemoryExpress for a second opinion on my faulty CPU. I didn’t have an additional LGA 2011-v3 board available at the time. They initially suggested charging $45, but it turned out to be around $15.
As you mentioned earlier, it’s possible the issue isn’t with the RAM itself. If errors appeared during testing, it might stem from your CPU rather than the memory. Running a memory diagnostic like Memtest or Memtes86 could reveal problems with the CPU’s memory controller. While a faulty CPU is uncommon, it could account for all the symptoms you’re seeing and make it seem like a RAM issue. Do you have any additional RAM available to test elsewhere, or another system where you can verify your RAM before proceeding with the return process? There are other ways to check your RAM’s health before starting the RMA procedure.
I’m starting to agree with others about this too. I was thinking about handling the RMA myself through G.SKill, but now I’m open to talking to MemoryExpress to have their technicians check it out. They could handle the repairs or swap parts on-site. I’m ready to ship the whole system, even if it means a cost at the moment. It’s been sitting unused for weeks, and I just need it working again. Unfortunately, I don’t have any compatible spare parts, my other computer is over 10 years old, and nothing is cross-compatible. As I said before, I believe the best move is to go to MemoryExpress, contact them first, and have the diagnostics done on the machine.
I run a ton of VM's for work/testing, so it's important to me to have copious amounts of RAM. This system is also built to last me the next 10 years, so it's a small step of mine to future proof myself. --- Per the rest, the latest update is as follows. A.) I've opted for the Corsair H150i AIO cooler. B.) I'm dropping off the entire computer build to Memory Express tomorrow evening, and leaving the whole build in their hands. I've pretty much exhausted all I can test with the equipment and resources I have. I figured for $50 to get myself out of this nightmare, why not. There likely wont be any updates for several days, but when I get word/the system back from Memory Express, I'll be sure to post an update, just incase someone else happens to be perusing information to troubleshoot their own issues.