F5F Stay Refreshed Hardware Desktop Clear data from an M.2 SSD during a return or replacement process.

Clear data from an M.2 SSD during a return or replacement process.

Clear data from an M.2 SSD during a return or replacement process.

_
_Ariah_
Junior Member
Find
11
02-23-2016, 07:25 AM
#1
You have a non-functional WD Blue SA510 M.2 2280 SSD that isn’t showing up, and you’re sending it in for RMA. Since it’s not detected, you’ll need to clear any stored data before returning it. Check the manufacturer’s instructions for your specific model—often you can use a factory reset or wipe the drive via software. If unsure, contact WD support for guidance on safely removing data from the SSD.
Reply
Reply
_
_Ariah_
02-23-2016, 07:25 AM #1

You have a non-functional WD Blue SA510 M.2 2280 SSD that isn’t showing up, and you’re sending it in for RMA. Since it’s not detected, you’ll need to clear any stored data before returning it. Check the manufacturer’s instructions for your specific model—often you can use a factory reset or wipe the drive via software. If unsure, contact WD support for guidance on safely removing data from the SSD.

Reply
Reply
P
PapT_
Junior Member
Find
7
02-23-2016, 09:42 PM
#2
You have three options: 1) Purchase one and test for your M.2; Amazon.com offers a converter adapter; 2) Take it to a tech store for a wipe; this might cost the same as an M.2 3) Return it for an RMA with your data.
Reply
Reply
P
PapT_
02-23-2016, 09:42 PM #2

You have three options: 1) Purchase one and test for your M.2; Amazon.com offers a converter adapter; 2) Take it to a tech store for a wipe; this might cost the same as an M.2 3) Return it for an RMA with your data.

Reply
Reply
J
JesseDoodle
Member
Find
52
02-23-2016, 10:15 PM
#3
Sending it back may allow access to your files depending on the storage method, but the drive will be destroyed or recycled when a replacement is delivered.
Reply
Reply
J
JesseDoodle
02-23-2016, 10:15 PM #3

Sending it back may allow access to your files depending on the storage method, but the drive will be destroyed or recycled when a replacement is delivered.

Reply
Reply
A
Akrasia
Member
Find
225
02-25-2016, 06:16 AM
#4
No, the drive was not encrypted.
Reply
Reply
A
Akrasia
02-25-2016, 06:16 AM #4

No, the drive was not encrypted.

Reply
Reply
D
demizio1
Member
Find
178
03-02-2016, 03:07 PM
#5
If the device isn't functioning, you usually need to dismantle it yourself. A warranty may limit options, but without working drives, the likelihood of someone repairing it and recovering your information is very small.
Reply
Reply
D
demizio1
03-02-2016, 03:07 PM #5

If the device isn't functioning, you usually need to dismantle it yourself. A warranty may limit options, but without working drives, the likelihood of someone repairing it and recovering your information is very small.

Reply
Reply
K
kumamachacha
Junior Member
Find
45
03-03-2016, 07:59 AM
#6
They probably won’t reach it. Still, there’s no certainty.
Reply
Reply
K
kumamachacha
03-03-2016, 07:59 AM #6

They probably won’t reach it. Still, there’s no certainty.

Reply
Reply
C
CreepAssassin
Member
Find
50
03-04-2016, 09:10 PM
#7
Uncertain if you're using standard system settings and Windows 10.
Reply
Reply
C
CreepAssassin
03-04-2016, 09:10 PM #7

Uncertain if you're using standard system settings and Windows 10.

Reply
Reply
X
Xantor2k14
Junior Member
Find
18
03-11-2016, 04:35 AM
#8
Thanks
Reply
Reply
X
Xantor2k14
03-11-2016, 04:35 AM #8

Thanks

Reply
Reply
I
Iburger
Member
Find
191
03-12-2016, 09:11 AM
#9
Likely not at all. For future use, if you rely on Windows encryption, you won't face issues like this.
Reply
Reply
I
Iburger
03-12-2016, 09:11 AM #9

Likely not at all. For future use, if you rely on Windows encryption, you won't face issues like this.

Reply
Reply