Checking for Windows 10 updates
Checking for Windows 10 updates
Hi! It sounds like you faced an issue during the free Windows 10 installation on your 8.1 laptop. The problem might have been a temporary glitch or a configuration issue that reset your system. To figure out if it was a one-time event or a recurring problem, you could check your system settings and logs after the installation attempt. If it happens again, you may need to troubleshoot further or reinstall Windows 8.1.
Your laptop may not work with the latest hardware. If it does, download the install USB from Microsoft and perform a fresh installation.