F5F Stay Refreshed Hardware Desktop Check your HWiNFO64 logs for details about the RTX 2070 and performance issues.

Check your HWiNFO64 logs for details about the RTX 2070 and performance issues.

Check your HWiNFO64 logs for details about the RTX 2070 and performance issues.

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Rob19
Junior Member
3
10-16-2018, 03:21 AM
#1
***Massive wall of text incoming but I beg you guys, hear me out and help a guy out, I'm going insane here.*** So.. A few days ago a friend of mine was upgrading from his 2070 and asked if I wanted his old 2070, and since I still had the good 'ol GTX 970 I jumped at his offer. Basically straight away I noticed massive FPS drops in pretty much every game I tested, everything from games like Escape from Tarkov, Apex Legends, Fortnite.. hell, even EA Sports PGA Tour to games like Tibia, a game that you could run on a PC from '96. I've spent the last 4-6 days Googling my ass off, been trying maybe 50 "fixes" by now but nothing has worked.. From all the searching I've done I've noticed that it seems to be a pretty common problem with certain GPU's that they get massive FPS drops for whatever reason. First I found a guy that at first sounded like he had the exact same problem as me, he went from a 970 to a 2070 and his theory was that the FPS drops was caused by the fact that he now had a main monitor with displayport at 144hz and his second monitor now had a hdmi with 60hz since he no longer could use his DVI cable since the "new" gpu only had display/hdmi ports and his second monitor was only able to run 144hz with DVI just like mine.. I tested everything people said in that thread but nothing helped, I even disconnected my second monitor just to see if that would fix my FPS drops, but no. Found some other guy on reddit that said he downloaded "nvidiaProfileInspector" and switched a setting from "single display performance mode" to "Multi display performance mode" which did nothing for me. And yes, I've updated BIOs, Nvidia drivers, disabled Nvidia Sound Drivers, turned off all weird Windows settings you can think of all from game bar, game mode, power settings and you name it, shut down iCUE, Afterburner, Xbox Apps... I even re-installed windows 10 but nothing seems to work. I've changed PCIe slots and cable aswell, I'ill drop my PC speccs down below. - ASUS ROG STRIX Z390-F GAMING - MSI GeForce RTX 2070 Armor 8GB - Intel Core i7 9700K 3.6 GHz 12MB - Noctua NH-D15 - Corsair HX850 850W - Corsair 16GB (2x8GB) DDR4 3000MHz CL15 Vengeance - Samsung 970 EVO 1TB - Random Old HDD 2TB - Windows 10 Home - Asus 27" LED G-Sync ROG SWIFT PG278Q - BenQ XL2411T 24" / 1ms / HDMI, DVI / 144Hz ______________________________ I even posted this on a Swedish "tech forum" and only one guy answered there asking me if I was using Gsynk and told me to turn it off and see if that helps.. and it kinda did, somewhat, I'ill post a Video here how it looks in Afterburner while I got Gsynk on. (as soon as I turn it off it stops 'jumping' like that) but even if turning off Gsynk helped some, I still get those weird FPS drops way too often so I'm sure something is still off.. https://www.youtube.com/watch?v=YCoUEwrHYBM ______________________________ I even did a 'Overclocking Scan' in MSI Afterburner and this is the result I got, that said I know NOTHING about clocking and you should talk to me like I'm 5 years old with stuff like this, never had a problem even close to this shit and I've been PC gaming since '99. 22:20:45 Connected to MSI Afterburner control interface v2.3 22:20:47 GPU1 : VEN_10DE&DEV_1F02&SUBSYS_37341462&REV_A1&BUS_2&DEV_0&FN_0 22:20:47 Start scanning, please wait a few minutes 22:47:02 Scan succeeded, average core overclock is 89MHz, memory overclock is 200MHz 22:47:02 Dominant limiter 22:47:02 Voltage 22:47:02 Results are considered unstable 22:47:03 Overclocked curve exported to MSI Afterburner ______________________________ Found out about HWiNFO64 from a dude on Reddit and I did one log with G-synk activated and one log without G-synk activated while playing a round of Fortnite, I'd love if someone could take a look at them and maybe see whats up, maybe its not even my GPU that is broken? This is basically chineese for me so if you're still with me by now after that wall of text, I salute you and I hope you got some tips for me, thanks. Really. HWinfoLogwithoutGsynk.CSV HWinfoLogwithGsynk.CSV
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Rob19
10-16-2018, 03:21 AM #1

***Massive wall of text incoming but I beg you guys, hear me out and help a guy out, I'm going insane here.*** So.. A few days ago a friend of mine was upgrading from his 2070 and asked if I wanted his old 2070, and since I still had the good 'ol GTX 970 I jumped at his offer. Basically straight away I noticed massive FPS drops in pretty much every game I tested, everything from games like Escape from Tarkov, Apex Legends, Fortnite.. hell, even EA Sports PGA Tour to games like Tibia, a game that you could run on a PC from '96. I've spent the last 4-6 days Googling my ass off, been trying maybe 50 "fixes" by now but nothing has worked.. From all the searching I've done I've noticed that it seems to be a pretty common problem with certain GPU's that they get massive FPS drops for whatever reason. First I found a guy that at first sounded like he had the exact same problem as me, he went from a 970 to a 2070 and his theory was that the FPS drops was caused by the fact that he now had a main monitor with displayport at 144hz and his second monitor now had a hdmi with 60hz since he no longer could use his DVI cable since the "new" gpu only had display/hdmi ports and his second monitor was only able to run 144hz with DVI just like mine.. I tested everything people said in that thread but nothing helped, I even disconnected my second monitor just to see if that would fix my FPS drops, but no. Found some other guy on reddit that said he downloaded "nvidiaProfileInspector" and switched a setting from "single display performance mode" to "Multi display performance mode" which did nothing for me. And yes, I've updated BIOs, Nvidia drivers, disabled Nvidia Sound Drivers, turned off all weird Windows settings you can think of all from game bar, game mode, power settings and you name it, shut down iCUE, Afterburner, Xbox Apps... I even re-installed windows 10 but nothing seems to work. I've changed PCIe slots and cable aswell, I'ill drop my PC speccs down below. - ASUS ROG STRIX Z390-F GAMING - MSI GeForce RTX 2070 Armor 8GB - Intel Core i7 9700K 3.6 GHz 12MB - Noctua NH-D15 - Corsair HX850 850W - Corsair 16GB (2x8GB) DDR4 3000MHz CL15 Vengeance - Samsung 970 EVO 1TB - Random Old HDD 2TB - Windows 10 Home - Asus 27" LED G-Sync ROG SWIFT PG278Q - BenQ XL2411T 24" / 1ms / HDMI, DVI / 144Hz ______________________________ I even posted this on a Swedish "tech forum" and only one guy answered there asking me if I was using Gsynk and told me to turn it off and see if that helps.. and it kinda did, somewhat, I'ill post a Video here how it looks in Afterburner while I got Gsynk on. (as soon as I turn it off it stops 'jumping' like that) but even if turning off Gsynk helped some, I still get those weird FPS drops way too often so I'm sure something is still off.. https://www.youtube.com/watch?v=YCoUEwrHYBM ______________________________ I even did a 'Overclocking Scan' in MSI Afterburner and this is the result I got, that said I know NOTHING about clocking and you should talk to me like I'm 5 years old with stuff like this, never had a problem even close to this shit and I've been PC gaming since '99. 22:20:45 Connected to MSI Afterburner control interface v2.3 22:20:47 GPU1 : VEN_10DE&DEV_1F02&SUBSYS_37341462&REV_A1&BUS_2&DEV_0&FN_0 22:20:47 Start scanning, please wait a few minutes 22:47:02 Scan succeeded, average core overclock is 89MHz, memory overclock is 200MHz 22:47:02 Dominant limiter 22:47:02 Voltage 22:47:02 Results are considered unstable 22:47:03 Overclocked curve exported to MSI Afterburner ______________________________ Found out about HWiNFO64 from a dude on Reddit and I did one log with G-synk activated and one log without G-synk activated while playing a round of Fortnite, I'd love if someone could take a look at them and maybe see whats up, maybe its not even my GPU that is broken? This is basically chineese for me so if you're still with me by now after that wall of text, I salute you and I hope you got some tips for me, thanks. Really. HWinfoLogwithoutGsynk.CSV HWinfoLogwithGsynk.CSV

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HorseyHay
Member
208
10-16-2018, 04:55 AM
#2
I reviewed your power and thermals and everything matches the specs. There are some unusual GPU clock spikes, but I’m not confident enough to say if they’re the issue. It’s possible the card is failing. Did your friend notice similar problems? Do they continue when you switch back to the 970?
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HorseyHay
10-16-2018, 04:55 AM #2

I reviewed your power and thermals and everything matches the specs. There are some unusual GPU clock spikes, but I’m not confident enough to say if they’re the issue. It’s possible the card is failing. Did your friend notice similar problems? Do they continue when you switch back to the 970?

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166
10-16-2018, 12:04 PM
#3
He denies having those problems, yet he played Escape From Tarkov which runs very slowly, making FPS drops harder to spot compared to fast-paced games like Battle Royale. And yes, I still face lags on 970, but I’ve consistently experienced them since using it in 1440p with a decent GPU—not the optimal one. However, I haven’t seen extreme FPS drops in games such as Tibia that don’t need powerful hardware, and I frequently achieved around 150 to 200 FPS while standing still. I ran a recording with HWiNFO on my 970 and would appreciate seeing it too. Possibly the issue isn’t the graphics card after all... but I’m unfamiliar with these matters. Also, I’ve noticed my CPU stays near maximum speed in Armory Crate, even when idle—does that seem normal or is there something else? Even if uncertain, could it be related to the power supply unit? Or is this just a coincidence given the 10-year warranty? :' D. EDIT: Also observed that after reinstalling Windows, my Tibia FPS drops lower, used to be about 160-170 with G-synk on, now it’s usually around 140 unless settings changed. Could I have missed a window setting? EDIT2: Hmm, now I’m experiencing serious lag in Tibia, dropping to 20 for about 7 seconds and the system sounded like it was under heavy load without warning. Dafuq is happening with my PC... (970 card) 970gsynkOn.CSV
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LifelessShadow
10-16-2018, 12:04 PM #3

He denies having those problems, yet he played Escape From Tarkov which runs very slowly, making FPS drops harder to spot compared to fast-paced games like Battle Royale. And yes, I still face lags on 970, but I’ve consistently experienced them since using it in 1440p with a decent GPU—not the optimal one. However, I haven’t seen extreme FPS drops in games such as Tibia that don’t need powerful hardware, and I frequently achieved around 150 to 200 FPS while standing still. I ran a recording with HWiNFO on my 970 and would appreciate seeing it too. Possibly the issue isn’t the graphics card after all... but I’m unfamiliar with these matters. Also, I’ve noticed my CPU stays near maximum speed in Armory Crate, even when idle—does that seem normal or is there something else? Even if uncertain, could it be related to the power supply unit? Or is this just a coincidence given the 10-year warranty? :' D. EDIT: Also observed that after reinstalling Windows, my Tibia FPS drops lower, used to be about 160-170 with G-synk on, now it’s usually around 140 unless settings changed. Could I have missed a window setting? EDIT2: Hmm, now I’m experiencing serious lag in Tibia, dropping to 20 for about 7 seconds and the system sounded like it was under heavy load without warning. Dafuq is happening with my PC... (970 card) 970gsynkOn.CSV

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Rwina
Junior Member
9
10-16-2018, 07:55 PM
#4
It's extremely unlikely to be PSU, your voltages look solid. Well within ATX spec Okay, now I have actual Excel I can see something. On the 2070 you get these spikes in GPU clock right before frame drops. I think that means it's an unstable overclock. Can you try disabling all overclock? You might have to capFPS if that's possible.
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Rwina
10-16-2018, 07:55 PM #4

It's extremely unlikely to be PSU, your voltages look solid. Well within ATX spec Okay, now I have actual Excel I can see something. On the 2070 you get these spikes in GPU clock right before frame drops. I think that means it's an unstable overclock. Can you try disabling all overclock? You might have to capFPS if that's possible.

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Fireking124
Senior Member
576
10-16-2018, 09:01 PM
#5
I've reverted the card with Afterburner multiple times this week, but now I'm setting the core clock to -22 just to verify everything is working. I'll start playing Fortnite with the logs active and will post updates later.
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Fireking124
10-16-2018, 09:01 PM #5

I've reverted the card with Afterburner multiple times this week, but now I'm setting the core clock to -22 just to verify everything is working. I'll start playing Fortnite with the logs active and will post updates later.

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Krovel
Member
60
10-16-2018, 11:11 PM
#6
De broer kan de files niet openen, maar interessant is dat je wilt weten over jouw temperatuur.
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Krovel
10-16-2018, 11:11 PM #6

De broer kan de files niet openen, maar interessant is dat je wilt weten over jouw temperatuur.

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loltribo
Posting Freak
870
10-17-2018, 07:47 AM
#7
CPU maintained a steady 40~ and GPU hovered near 60 during Fortnite at 1440p. I tested different Core Clock settings in Afterburner—Zero, -250, and -502 (lowest possible)—but performance remained poor today. An update might have helped, but it didn’t resolve the issue. A recent "Windows Memory Check" found no problems, though I still faced instability. I attempted using two PCIe cables to the GPU after a Reddit suggestion, but no improvement was seen. I also recall past BIO issues causing boot failures; perhaps a faulty BIOS remains. Updating to the latest version with Armoury Crate didn’t fix it.
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loltribo
10-17-2018, 07:47 AM #7

CPU maintained a steady 40~ and GPU hovered near 60 during Fortnite at 1440p. I tested different Core Clock settings in Afterburner—Zero, -250, and -502 (lowest possible)—but performance remained poor today. An update might have helped, but it didn’t resolve the issue. A recent "Windows Memory Check" found no problems, though I still faced instability. I attempted using two PCIe cables to the GPU after a Reddit suggestion, but no improvement was seen. I also recall past BIO issues causing boot failures; perhaps a faulty BIOS remains. Updating to the latest version with Armoury Crate didn’t fix it.

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Xofreu1603
Member
86
10-25-2018, 12:26 AM
#8
AC is often considered terrible, yet I think it might be a failing product. I suggest considering a framecap.
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Xofreu1603
10-25-2018, 12:26 AM #8

AC is often considered terrible, yet I think it might be a failing product. I suggest considering a framecap.

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HailSatoon
Member
137
10-25-2018, 09:16 AM
#9
I’m checking for alternatives to AC without issues. It’s better to update via USB rather than relying on updates alone.
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HailSatoon
10-25-2018, 09:16 AM #9

I’m checking for alternatives to AC without issues. It’s better to update via USB rather than relying on updates alone.

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Koollojoe
Posting Freak
830
10-25-2018, 02:21 PM
#10
Honestly, BIOS updates are pretty rare and they aren't that hard to do with a USB, though IIRC Asus (though it might be AsRock) have a thing in the BIOS where you can just click a button and it will download the update from the internet and install it for you. As for everything else that AC does, I assume at most you're doing overclock, fan control, RGB, and maybe temp monitoring. OC should largely be left alone (unless you're a tinkerer just set XMP in BIOS, let the chip OC itself, they're pretty good at that these days and stable OCs net you *maybe* 5% performance). Fan control is way easier with the open source program called Fan Control. Similarly, RGB control is way better and easier with OpenRGB (except per-key keyboards, haven't really messed with that), I was even able to turn my RAM LEDs into a thermometer that fills up as CPU and GPU temps go up. HWMonitor or HWInfo are fantastic ways to read speeds and temps, though I really only use HWInfo so I can get those readouts on my StreamDeck
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Koollojoe
10-25-2018, 02:21 PM #10

Honestly, BIOS updates are pretty rare and they aren't that hard to do with a USB, though IIRC Asus (though it might be AsRock) have a thing in the BIOS where you can just click a button and it will download the update from the internet and install it for you. As for everything else that AC does, I assume at most you're doing overclock, fan control, RGB, and maybe temp monitoring. OC should largely be left alone (unless you're a tinkerer just set XMP in BIOS, let the chip OC itself, they're pretty good at that these days and stable OCs net you *maybe* 5% performance). Fan control is way easier with the open source program called Fan Control. Similarly, RGB control is way better and easier with OpenRGB (except per-key keyboards, haven't really messed with that), I was even able to turn my RAM LEDs into a thermometer that fills up as CPU and GPU temps go up. HWMonitor or HWInfo are fantastic ways to read speeds and temps, though I really only use HWInfo so I can get those readouts on my StreamDeck