check if your setup allows using two external monitors with HP ENVY
check if your setup allows using two external monitors with HP ENVY
Device name is HPENVY
Processor is Intel® Core™ i7-8550U CPU @ 1.80GHz (1.99 GHz)
Installed RAM is 8.00 GB (7.88 GB usable)
Device ID is 5FE7504C-D5DA-4611-A74E-13700BDE24A7
Product ID is 00325-96268-58763-AAOEM
System runs a 64-bit operating system, x64-based processor
Pen and touch support with 10 touch points
Displays USB 3.0 label but connection to HDMI fails
You might want to share the SKU to your HP Envy. It's an alphanumeric code found at the bottom of your laptop on a sticker or etched into the back cover of the laptop.
You should have an HDMI port on your laptop that should allow you to hook up an external panel. You could also look at external docks for your laptop.
Please pass on the make and models of your panels/monitors as well.
The HDMI port supports only one monitor; when attempting to connect two external devices via USB C and USB 3.0, the issue persists. Purchase an adaptor, and the black screen remains unchanged. To identify the number of monitors on a laptop, check what appears in the display settings.