Certain app features don't function after the latest setup.
Certain app features don't function after the latest setup.
You just installed Windows 10 on your new laptop and tried to run it without the extra features manufacturers added. After finishing the installation, you updated the system and checked for updates again. When you tried to connect to Windows Update, it kept saying it couldn't reach the service. This suggests a possible authentication, security, or firewall problem. Your ability to browse and download is fine, but internet-connected apps and services are failing. It might be related to network access or security settings.
1. Verify the connection is public; if so, switch it to private.
2. Navigate to settings and troubleshoot update and network options.
3. This could be the root cause—visit the manufacturer's website, download the network drivers, and install them.