Can you please assist with the Bluetooth Controller issue?
Can you please assist with the Bluetooth Controller issue?
Hey, I'm dealing with problems with both my Amazon Luna Controller and my Xbox One Controller using Bluetooth. The controllers often disconnect unexpectedly, even when the batteries are full, and this causes a sharp drop in FPS from 60+ to just 1-5. I've tried replacing the batteries and updating the drivers, but it still happens with games like Master Chief Collection, Ninja Storm 4, and Jump Force.
When sharing a troubleshooting thread, it's standard to provide your complete system details. Here’s the format:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
How do you have 24GB of RAM on your platform? 3x8GB sticks? 1x8GB + 1x16GB? If so, why? Following that, what BIOS version are you using at the moment? Assuming you're on Windows 10, which version of Windows 10 are you running? Are you connected to a standalone Bluetooth adapter or one that comes with your WiFi on the motherboard?