F5F Stay Refreshed Hardware Desktop C922 Pro lights up upon connection but remains unnoticed.

C922 Pro lights up upon connection but remains unnoticed.

C922 Pro lights up upon connection but remains unnoticed.

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KlayDog1
Senior Member
685
10-10-2021, 03:53 AM
#1
I've owned the c922 Pro for roughly three years, hadn't used it for about a year. Now it doesn't show up when I try to use it for things like Zoom, Streamlabs, or the Logi cam app. Plugging it into any USB port on my motherboard causes it to flash briefly before turning off. Usually it lights up for a few seconds, but now it's not working properly. I've recorded a video of the problem: C922 Pro short flash. It doesn't appear in Device Manager even when I watch DM while plugging it in. I'm wondering if this issue can be fixed or if I should consider replacing the camera.
K
KlayDog1
10-10-2021, 03:53 AM #1

I've owned the c922 Pro for roughly three years, hadn't used it for about a year. Now it doesn't show up when I try to use it for things like Zoom, Streamlabs, or the Logi cam app. Plugging it into any USB port on my motherboard causes it to flash briefly before turning off. Usually it lights up for a few seconds, but now it's not working properly. I've recorded a video of the problem: C922 Pro short flash. It doesn't appear in Device Manager even when I watch DM while plugging it in. I'm wondering if this issue can be fixed or if I should consider replacing the camera.

M
Mystic_97
Member
50
10-10-2021, 10:52 AM
#2
Can it function on a different machine? If yes, then... While linked to the device, open the Device Manager, click the camera USB entry and choose 'Uninstall device'. Disconnect the camera, restart, and then reattach it.
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Mystic_97
10-10-2021, 10:52 AM #2

Can it function on a different machine? If yes, then... While linked to the device, open the Device Manager, click the camera USB entry and choose 'Uninstall device'. Disconnect the camera, restart, and then reattach it.

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DJbehouden
Member
55
10-10-2021, 06:26 PM
#3
Purchase a fresh webcam if it fails on another computer.
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DJbehouden
10-10-2021, 06:26 PM #3

Purchase a fresh webcam if it fails on another computer.

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ZivShabo
Junior Member
13
10-11-2021, 02:33 AM
#4
I haven't looked on another PC yet, but I'll check. The camera doesn't appear in the DMs at all, which means I can't remove it.
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ZivShabo
10-11-2021, 02:33 AM #4

I haven't looked on another PC yet, but I'll check. The camera doesn't appear in the DMs at all, which means I can't remove it.

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BenTGreat
Senior Member
437
10-12-2021, 07:13 AM
#5
It may not display the camera name, but it could show up as a USB device in the 'Universal Serial Bus controllers' section or appear as an HD Web Camera in the 'Sound, video and game controllers' area. Also, clicking 'View' and selecting 'Show hidden devices' might help.
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BenTGreat
10-12-2021, 07:13 AM #5

It may not display the camera name, but it could show up as a USB device in the 'Universal Serial Bus controllers' section or appear as an HD Web Camera in the 'Sound, video and game controllers' area. Also, clicking 'View' and selecting 'Show hidden devices' might help.

C
Cutie_Kitcat
Senior Member
644
10-14-2021, 02:53 AM
#6
It shows up as C922 Pro Stream Webcam in Cameras when connected to my laptop, but on my PC it moves to Sound, video and game controllers. I'm planning to remove it from there and reinstall it.
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Cutie_Kitcat
10-14-2021, 02:53 AM #6

It shows up as C922 Pro Stream Webcam in Cameras when connected to my laptop, but on my PC it moves to Sound, video and game controllers. I'm planning to remove it from there and reinstall it.

O
OnlyGucci
Member
168
10-19-2021, 12:18 PM
#7
Reinstalling it from there didn't resolve the issue, but restarting with G Hub again made it functional. It's unclear what changed, but it's now working.
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OnlyGucci
10-19-2021, 12:18 PM #7

Reinstalling it from there didn't resolve the issue, but restarting with G Hub again made it functional. It's unclear what changed, but it's now working.

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Poop_Head27
Posting Freak
820
10-20-2021, 01:56 AM
#8
Great
👍
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Poop_Head27
10-20-2021, 01:56 AM #8

Great
👍