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BSOD when opening games (BFV, Anthem etc) Windows 10

BSOD when opening games (BFV, Anthem etc) Windows 10

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YodaStyle2001
Member
56
03-14-2018, 11:48 PM
#1
I am experiencing significant technical difficulties with my gaming PC, primarily when attempting to run demanding titles like Battlefield IV and Anthem through Origin. I consistently encounter Blue Screen of Death (BSOD) errors, but the specific error messages are inconsistent – frequently Driver IQRL not less or equal. These crashes disrupt gameplay and prevent me from enjoying these games.

I have thoroughly investigated potential causes, including updating all drivers manually via Driver Easy and through Windows Update. I’ve also run extensive diagnostics such as memtest86 to rule out RAM issues, which thankfully came back clean. I even attempted a “reset this PC” procedure within Windows 10, but the problem persists.

I'm currently troubleshooting the issue with limited success. The Windows Verifier tool detected an error it couldn’t fix, prompting me to use Safe Mode to disable it. Despite these efforts, the BSODs continue to occur, making it impossible to play these games reliably. I’ve provided a minidump file and Event Viewer logs for further analysis.

My system specifications are as follows:
* **Motherboard:** ASUS Maximus Hero X
* **CPU:** Intel i7 8700 K (Coffee Lake)
* **GPU:** RTX GeForce 2080 Ti
* **Cooling:** Corsair H115i Pro
* **RAM:** TridentZ DDR4 3200 32GB (4x8)
* **Storage:** Samsung 840 EVO SSD (250GB - Windows), 970 EVO SSD (500GB)
* **Power Supply:** EVGA 850W
* **Monitor:** Viewsonic XG2700-4K
* **HDMI Cable:** Dell ST2220L
* **Case:** Fractal R6
Y
YodaStyle2001
03-14-2018, 11:48 PM #1

I am experiencing significant technical difficulties with my gaming PC, primarily when attempting to run demanding titles like Battlefield IV and Anthem through Origin. I consistently encounter Blue Screen of Death (BSOD) errors, but the specific error messages are inconsistent – frequently Driver IQRL not less or equal. These crashes disrupt gameplay and prevent me from enjoying these games.

I have thoroughly investigated potential causes, including updating all drivers manually via Driver Easy and through Windows Update. I’ve also run extensive diagnostics such as memtest86 to rule out RAM issues, which thankfully came back clean. I even attempted a “reset this PC” procedure within Windows 10, but the problem persists.

I'm currently troubleshooting the issue with limited success. The Windows Verifier tool detected an error it couldn’t fix, prompting me to use Safe Mode to disable it. Despite these efforts, the BSODs continue to occur, making it impossible to play these games reliably. I’ve provided a minidump file and Event Viewer logs for further analysis.

My system specifications are as follows:
* **Motherboard:** ASUS Maximus Hero X
* **CPU:** Intel i7 8700 K (Coffee Lake)
* **GPU:** RTX GeForce 2080 Ti
* **Cooling:** Corsair H115i Pro
* **RAM:** TridentZ DDR4 3200 32GB (4x8)
* **Storage:** Samsung 840 EVO SSD (250GB - Windows), 970 EVO SSD (500GB)
* **Power Supply:** EVGA 850W
* **Monitor:** Viewsonic XG2700-4K
* **HDMI Cable:** Dell ST2220L
* **Case:** Fractal R6

D
DanoruMC
Junior Member
47
03-17-2018, 05:03 AM
#2
bios ver 1801 is fixed usb device issue so it looks like that was probably it. 1901 is cumulative so contains 1801.
For I moment there I thot you were booting windows off the usb not creating a bootable usb with the media creation too lol never mind either way it appears the bios update was the soln.
D
DanoruMC
03-17-2018, 05:03 AM #2

bios ver 1801 is fixed usb device issue so it looks like that was probably it. 1901 is cumulative so contains 1801.
For I moment there I thot you were booting windows off the usb not creating a bootable usb with the media creation too lol never mind either way it appears the bios update was the soln.

W
Way2Meke
Member
235
03-17-2018, 06:53 AM
#3
That’s right – it could be a driver issue! Thanks for pointing that out.
W
Way2Meke
03-17-2018, 06:53 AM #3

That’s right – it could be a driver issue! Thanks for pointing that out.

X
Xperiental
Junior Member
24
03-17-2018, 07:14 AM
#4
It's blue and rarely finishes to restart. Just locks up.
X
Xperiental
03-17-2018, 07:14 AM #4

It's blue and rarely finishes to restart. Just locks up.

A
Amtrak10
Senior Member
639
03-19-2018, 08:03 AM
#5
I will ask
@gardenman
to convert dump file into a format I can read, and we see what it has to say.
A
Amtrak10
03-19-2018, 08:03 AM #5

I will ask
@gardenman
to convert dump file into a format I can read, and we see what it has to say.

T
TyFergie
Junior Member
8
03-19-2018, 09:14 AM
#6
Thank you!
T
TyFergie
03-19-2018, 09:14 AM #6

Thank you!

J
jackyvb27
Junior Member
40
03-21-2018, 12:15 AM
#7
Here’s a rewritten version of the text, aiming for clarity and flow while retaining the original’s details:

“I’m troubleshooting an issue with Windows 10 that I downloaded onto a flash drive using a specific tool. The process was going smoothly – it had reached 94% completion – when my computer crashed with a blue screen of death (BSOD) displaying an ‘IRQL not less or equal’ error. This is unusual for me, as I rarely experience BSODs outside of gaming. I suspect the problem occurred during the final stages of the download, possibly due to a corrupted file or resource conflict. I'm going to try re-downloading the image onto the USB drive to see if that resolves the issue.”
J
jackyvb27
03-21-2018, 12:15 AM #7

Here’s a rewritten version of the text, aiming for clarity and flow while retaining the original’s details:

“I’m troubleshooting an issue with Windows 10 that I downloaded onto a flash drive using a specific tool. The process was going smoothly – it had reached 94% completion – when my computer crashed with a blue screen of death (BSOD) displaying an ‘IRQL not less or equal’ error. This is unusual for me, as I rarely experience BSODs outside of gaming. I suspect the problem occurred during the final stages of the download, possibly due to a corrupted file or resource conflict. I'm going to try re-downloading the image onto the USB drive to see if that resolves the issue.”

S
Shuma730
Junior Member
10
03-21-2018, 11:33 PM
#8
I tried putting windows 10 on the flash drive again and this happened... I'm not sure why the quality is so bad but it was System Thread exception Not Handled
Short Video of the latest BSOD
S
Shuma730
03-21-2018, 11:33 PM #8

I tried putting windows 10 on the flash drive again and this happened... I'm not sure why the quality is so bad but it was System Thread exception Not Handled
Short Video of the latest BSOD

S
SayNoToNWO
Posting Freak
879
03-22-2018, 05:07 AM
#9
The CPU is almost certainly the issue. Let’s troubleshoot systematically, starting with the simplest steps.

1. **Check the CPU Socket:** Carefully examine the CPU socket for any bent pins. Even a slight bend can cause instability and prevent booting. Gently realign the pins if necessary – *do not force them*.
2. **Reseat the CPU:** Remove the CPU from the socket and firmly, but gently, reinstall it. Ensure it’s properly seated and that all retention clips are engaged.
3. **Test with a Different CPU (if possible):** If you have access to another compatible CPU, try swapping it in to see if the problem persists. This is the fastest way to confirm the CPU's fault.
4. **Check Memory Compatibility:** Determine the exact memory configuration you have (e.g., 2x8GB, 4x4GB). Ensure that your motherboard supports this configuration and that all RAM modules are identical in brand and speed.
5. **Test RAM Modules Individually:** If possible, test each RAM module separately to identify a potentially faulty one. Use Memtest86+ to thoroughly test the memory for errors.
6. **BIOS Update (as a last resort):** *Only* if you’ve ruled out hardware issues and are comfortable with the risks, consider updating your motherboard's BIOS. **Important:** Do not update the BIOS until you've eliminated all other potential causes of the problem.

7. **Boot from USB:** Create a bootable USB drive with Windows installation media or Memtest86+ to isolate the core system and rule out operating system issues.

8. **Check for Overheating:** Ensure your CPU cooler is properly installed and functioning correctly. Excessive heat can cause instability.

If none of these steps resolve the issue, it’s highly likely that the CPU itself is faulty.
S
SayNoToNWO
03-22-2018, 05:07 AM #9

The CPU is almost certainly the issue. Let’s troubleshoot systematically, starting with the simplest steps.

1. **Check the CPU Socket:** Carefully examine the CPU socket for any bent pins. Even a slight bend can cause instability and prevent booting. Gently realign the pins if necessary – *do not force them*.
2. **Reseat the CPU:** Remove the CPU from the socket and firmly, but gently, reinstall it. Ensure it’s properly seated and that all retention clips are engaged.
3. **Test with a Different CPU (if possible):** If you have access to another compatible CPU, try swapping it in to see if the problem persists. This is the fastest way to confirm the CPU's fault.
4. **Check Memory Compatibility:** Determine the exact memory configuration you have (e.g., 2x8GB, 4x4GB). Ensure that your motherboard supports this configuration and that all RAM modules are identical in brand and speed.
5. **Test RAM Modules Individually:** If possible, test each RAM module separately to identify a potentially faulty one. Use Memtest86+ to thoroughly test the memory for errors.
6. **BIOS Update (as a last resort):** *Only* if you’ve ruled out hardware issues and are comfortable with the risks, consider updating your motherboard's BIOS. **Important:** Do not update the BIOS until you've eliminated all other potential causes of the problem.

7. **Boot from USB:** Create a bootable USB drive with Windows installation media or Memtest86+ to isolate the core system and rule out operating system issues.

8. **Check for Overheating:** Ensure your CPU cooler is properly installed and functioning correctly. Excessive heat can cause instability.

If none of these steps resolve the issue, it’s highly likely that the CPU itself is faulty.

K
kittymitty69
Member
190
03-23-2018, 10:38 AM
#10
Here’s a rewritten version of the text:

“I’ve been having some trouble with my PC, specifically with running a Cap file – I think it’s related to Battlefield Valorant. Earlier attempts were unsuccessful, and I was worried others might be experiencing similar problems. I was able to play Battlefield Valorant for a little while without issues, but I'm hesitant to say it's completely resolved. To test things out further, I'm downloading Anthem and will keep you all updated on my progress.”
K
kittymitty69
03-23-2018, 10:38 AM #10

Here’s a rewritten version of the text:

“I’ve been having some trouble with my PC, specifically with running a Cap file – I think it’s related to Battlefield Valorant. Earlier attempts were unsuccessful, and I was worried others might be experiencing similar problems. I was able to play Battlefield Valorant for a little while without issues, but I'm hesitant to say it's completely resolved. To test things out further, I'm downloading Anthem and will keep you all updated on my progress.”

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