BSOD, RAM

Violette__
Junior Member

08-19-2020, 05:16 AM

Hello everyone, my new Dell XPS 13 from 2020 kept freezing for hours yesterday due to BSODs and the Windows Recovery Environment. After it stopped working, I managed to fix it. Now it’s crashing again, but I think I resolved the issue. It seems there was a Page fault error. When I searched for drivers online, Chrome said it couldn’t load because there wasn’t enough RAM. I checked and found that about 500MB remains, with 7.5GB running at once—definitely not enough. Can anyone help me get it back to normal performance? Thanks!

Violette__

08-19-2020, 05:16 AM #1

_killer_123
Member

08-20-2020, 03:55 PM

You downloaded a background process. Try enabling it, check the task manager, and capture its activity in the memory or RAM section. It seems to be consuming excessive resources.

_killer_123

08-20-2020, 03:55 PM #2

You downloaded a background process. Try enabling it, check the task manager, and capture its activity in the memory or RAM section. It seems to be consuming excessive resources.

archangeldream
Member

08-20-2020, 07:31 PM

I checked Task Manager, but only two applications exceeded 200 MB in size.

archangeldream

08-20-2020, 07:31 PM #3

I checked Task Manager, but only two applications exceeded 200 MB in size.

Sonic63899
Member

08-21-2020, 08:45 AM

It seems you're curious about what's consuming the remaining RAM.

Sonic63899

08-21-2020, 08:45 AM #4

It seems you're curious about what's consuming the remaining RAM.

traucht13
Junior Member

08-26-2020, 03:05 AM

The largest file is the antimalware service executable from Microsoft Defender Antivirus, occupying about 200MB. Next is the Waves Maxx Audio Service app at 140MB.

traucht13

08-26-2020, 03:05 AM #5

The largest file is the antimalware service executable from Microsoft Defender Antivirus, occupying about 200MB. Next is the Waves Maxx Audio Service app at 140MB.