BSOD loop occurs at startup with the error IRQL_NOT_LESS_OR_EQUAL, yet safe mode can be accessed.
BSOD loop occurs at startup with the error IRQL_NOT_LESS_OR_EQUAL, yet safe mode can be accessed.
I experienced three BSODs recently, all while I was not using the PC.
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Three of them occurred one after another during a shower, another during dinner.
I've uploaded the new dump files to that folder:
https://drive.google.com/drive/folders/1...drive_link
I'm not sure if I should reopen this thread.
p.s. The PC stopped booting normally, I tried a few times to start Windows and added the dump file.
A disk check and repair were necessary because three BSODs occurred while the storage drive was being used. The Windows ntfs.sys driver appeared on the call stack just before each BSOD. Since these BSODs only happened during startup, along with the disk repair and references to the ntfs.sys driver in some error logs, it seems the NVMe system drive might be involved. I noticed several problems recently linked to improperly seated M.2 drives, so I first removed the drive, cleaned the contacts thoroughly (avoid blowing on them), and then re-seated it firmly. SK Hynix offers a Drive Manager download that includes diagnostic tests; running them could help identify issues. Additionally, these drives come with a 5-year warranty, so you might consider filing an RMA.
Well I mentioned earlier you could verify storage health using those tools, and you didnât reach out with any concerns about the storage or I assumed the drive is fine and everything is okay.
Iâm in agreement with @ubuysa. I had seen the ntfs driver referenced in a few other dumps before, but since you didnât report any problems with the SSD health, I thought it wasnât a problem.
You also havenât responded to my suggestion about running SFC /scannow in post#9.
If youâd like, use the app from the drive manufacturer or one of the tools I mentioned, check the SMART data on the drive, and share the screenshot here. You can upload it to imgur.comâno registration needed, just click the green â+New Postâ button in the top left corner and upload the file. Iâll review the dumps later.
The disk check and repair occur unpredictably after a BSOD, I haven't identified a clear pattern yet. However, I've experienced this multiple times throughout the year.
I plan to use the Drive Manager you suggested and run a test. I'll also attempt to reinsert the drive over the weekend. Regarding cleaning port contacts, should I use a wipe or an electric blower?
I completed extended tests using HDsentiel, and all drives are 100% healthy with no bad sectors. I assumed the drives were in good condition!
Now, the SFC scan is quite intriguing. When I first ran it, it reported âwindows resource protection could not perform the requested operation.â After some online research and performing a DISM restore, I was able to run SFC /scannow. The scan identified one corrupted file, "BTHMODEM.sys," and it was successfully repaired.
I plan to repeat the test using the manufacturer's tool on the SSD and will share the results.
Thank you all!
Here are some of the report screenshots after running the test with HD Sentinel and SK Hynix tool:
https://imgur.com/a/FI7U2Mx
See the link for more details.
Let me know if you need any specific information.
p.s. Imgur is really useful!!