Both screens switch to full color, while my primary display turns white and the secondary one shifts to green.
Both screens switch to full color, while my primary display turns white and the secondary one shifts to green.
I understand if this isn't the right category. Recently, I installed a new PC with these specifications: GPU - gigabyte Radeon 9070 XT OC edition, CPU - ryzen 9600x, PSU - Corsair Rm1000x, motherboard - Gigabyte B850 Aorus Elite WiFi7, RAM - Crucial Pro 32GB 6000MHz dual channel. I've been using it with my previous monitors for about two weeks. My old 24" 1080p Benq monitor was my main display, and an older 1080p screen about 24 inches away. Everything worked fine before.
Recently, I upgraded my main monitor to an MSI Mag 273QP 27", a 1440p OLED model. However, twice now my monitors have reacted strangely—my main screen turned all white and the second one all green. It seems to happen whenever I switch Netflix between the two displays. While I can still hear audio and see sound normally, the picture quality drops significantly on the new 1440p monitor unless I enable full screen. The issue appears to be linked to the Netflix transition, though it's not a certainty.
I've attempted to reinstall my GPU drivers (not fully using DDU), performed a basic factory reset with Adrenalin, and adjusted cables or ports. The cause is unclear, but I'm open to suggestions. Please let me know if you have any ideas to help resolve this. Thank you.
Welcome to the forums, newcomer!
Mobo - gigabyte b850 auros elite wifi7
What BIOS version do you have installed on your motherboard?
Psu - Corsair Rm1000x
How long has your PSU been in use?
I just upgraded my main monitor and purchased the msi mag 273qp, a 27" 1440p oled display.
Check this out: https://www.msi.com/Monitor/MAG-273QP-QD...t#firmware
I saw this when searching for the monitor’s support page. If there’s an update available, it would be best to install it now and see if it resolves the problem. After that, you can also download a driver for your monitor;
https://www.msi.com/Monitor/MAG-273QP-QD...ort#driver
Install it in an elevated command.
I’ve also tried reinstalling my GPU drivers—just a basic factory reset with adrenalin, changed cables, ports, etc.
For best results, users are recommended to use DDU in Safe Mode to remove all GPU drivers (Intel, Nvidia, AMD), then restart and manually install the latest driver from AMD’s support site via an elevated command, such as Right-click installer > Run as Administrator.
Thanks for your time!
From what I understand, please forgive any mistake if I’m incorrect. The Bios version is F6, with a release date of 16/07/2025 at 01:00:00. It might be worth checking for an updated version.
The PSU is brand new and paired with the PC. It’s a completely new build, and I’ve been using it for about three weeks now.
I’ve applied the firmware update from version 106 to 116—seeing if that helps. Also, I installed the monitor drivers just in case.
I’m considering a hard driver reinstall with DDU if this issue recurs, since it’s a fresh build with new drivers. However, I’m curious if switching from 1080p to 1440p might trigger some errors.
Additional notes: when assembling the PC, the original motherboard had a bent CPU pin, which only became apparent after I built it and found a CPU error. I replaced the motherboard with a new one of the same model.
I also used some old drives from my previous PC during setup—just an HDD for storage, a SATA SSD, and a Gen3 NVMe drive. I installed Windows with only the new NVMe SSD and added the other drives afterward.
Thanks for your assistance. I’ll wait to see if this error appears again, aside from this one. Also, recently turning off the monitor feature felt a bit uncertain, but it’s been working fine so far xD