F5F Stay Refreshed Hardware Desktop Bitlocker is frozen on the laptop due to a BitLocker issue.

Bitlocker is frozen on the laptop due to a BitLocker issue.

Bitlocker is frozen on the laptop due to a BitLocker issue.

I
I_MAXI_I
Member
67
07-10-2021, 10:58 AM
#1
You're facing a BitLocker recovery issue on your ASUS ROG Zephyrus 2021. The error appears when you enter the code and get stuck in the recovery loop. Try these steps:

- Ensure your system is fully powered off before attempting a factory reset.
- Reset the BIOS/UEFI settings to default by holding the power button for about 10 seconds after turning it on.
- Use a known working USB drive to boot into recovery mode (if available).
- If you have a physical key, try entering the correct BitLocker recovery key again.
- Update your BIOS if necessary, as some updates resolve such issues.

Let me know if you need further help!
I
I_MAXI_I
07-10-2021, 10:58 AM #1

You're facing a BitLocker recovery issue on your ASUS ROG Zephyrus 2021. The error appears when you enter the code and get stuck in the recovery loop. Try these steps:

- Ensure your system is fully powered off before attempting a factory reset.
- Reset the BIOS/UEFI settings to default by holding the power button for about 10 seconds after turning it on.
- Use a known working USB drive to boot into recovery mode (if available).
- If you have a physical key, try entering the correct BitLocker recovery key again.
- Update your BIOS if necessary, as some updates resolve such issues.

Let me know if you need further help!

R
RuinzPvP
Junior Member
31
07-10-2021, 07:16 PM
#2
Use your Windows installation USB, not the one from a prior BitLocker setup. Be aware this will erase everything on the device. Clear all partitions on the SSD and place it on the "empty" area.
R
RuinzPvP
07-10-2021, 07:16 PM #2

Use your Windows installation USB, not the one from a prior BitLocker setup. Be aware this will erase everything on the device. Clear all partitions on the SSD and place it on the "empty" area.