Bios only displays 8 gig of RAM while you have 16, and the task manager shows 16 but only utilizes 7.9 gig.
Bios only displays 8 gig of RAM while you have 16, and the task manager shows 16 but only utilizes 7.9 gig.
Confirmed, tested both RAM units again—one functions while the other doesn’t. It just illuminated my memory and unfortunately didn’t resolve the issue. I hope I can obtain a replacement soon. It’s strange both worked initially but now one is faulty. Thanks for the help!
It's typical for one module to fail, please confirm you have the warranty available.