BIOS not reachable following secondary NVME M.2 setup on Aero OLED 15 XA
BIOS not reachable following secondary NVME M.2 setup on Aero OLED 15 XA
She asked for an upgrade of storage and RAM on her Gigabyte Aero OLED 15 XA laptop, and the parts arrived. The RAM installation was successful and the laptop started normally. After adding the 2-terabyte NVME M.2 drive, it stopped booting entirely, locking onto the Gigabyte logo screen with BIOS prompts but no working button. Removing the new drive restored normal operation. It seems the issue might be related to boot order or configuration, as the system tries to boot from the new drive automatically. Since I can’t enter BIOS and can’t clone the device, anyone have suggestions? I’m really stuck. Thanks.
The boot sequence appears correct; it shouldn't have caused any problems. Would you like to try connecting this drive to another system for verification?
I can put it in my main machine and see how it does there, I unfortunately don't have any extra non-essential machines ATM. Will update when I do. No other ideas in the meantime, right? I should mention that the drive in question is a brand new Crucial P3. I suppose there's a chance it arrived busted?
You can connect a USB to NVME M.2 adapter and treat the drive as an external storage device. At this point you can assess whether it’s faulty (shows 1TB but holds only 256), has an incorrect format, or is physically damaged. Make sure the drive isn’t in contact with anything on the case that might damage the motherboard. I’ve had to apply a thermal pad or use Kapton tape to prevent any accidental contact. Also verify the battery and power adapter’s wattage—they should match the laptop’s requirements. It’s been several years, but one unit I owned consumed too much power from a spinning drive before it would fail to boot.
I purchased a Gigabyte Aero 15S OLED SA without RAM, NVMe, or an adapter. After installing only Samsung RAM (2x4GB/2666), it started up normally and entered BIOS without problems. However, inserting the Samsung MP991a NVMe into the NVMe slot didn’t work—its logo screen blocked the "F" key options. Upon reviewing the BIOS interface, I noticed references to Intel Optane NVMe in the latest version. It seems many of these laptops now rely solely on Intel Optane NVMe or similar Intel NVMe solutions.