F5F Stay Refreshed Hardware Desktop BIOS didn't recognize NVMe when a Type C USB device was placed in front of it.

BIOS didn't recognize NVMe when a Type C USB device was placed in front of it.

BIOS didn't recognize NVMe when a Type C USB device was placed in front of it.

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godfreydtm
Member
214
07-18-2021, 04:06 AM
#1
Hello everyone. I'm facing an unusual issue. Whenever I place any device in the Type C port of my PC case and restart the system, my NVMe drive (1 TB) fails to appear in the BIOS or Windows. Sometimes it shows up as SM2267 (1 GB) in System Status, other times it's completely missing. My 2 TB drive works fine. The problem only appears when I insert a device into the Type C slot on the motherboard. Also, during Windows boot, the Type C port doesn't work properly and logs an error about stornvme. Updating BIOS didn't help, so I reset everything to factory settings in BIOS. I've checked cables, connectors, and even tried reseating the front Type C cable on the motherboard. I also installed a different drive (256 GB) which was recognized in BIOS during first boot, but after shutdown it disappeared. Then I tried a cold boot—even without powering on the PSU—and it worked again. After that, everything functions normally. Sometimes after a few shutdowns, the issue resurfaces. I've also tried another drive (SM2263, 1 GB) which appeared in BIOS during initial setup but vanished after shutdown. The LED on the NVMe would light up when the problem occurred, and it would blink rapidly if it detected the drive as SM2263. The motherboard model is MSI Pro Z690-A with Wi-Fi, CPU i5 12400, and case Lian Li Lancool III.
G
godfreydtm
07-18-2021, 04:06 AM #1

Hello everyone. I'm facing an unusual issue. Whenever I place any device in the Type C port of my PC case and restart the system, my NVMe drive (1 TB) fails to appear in the BIOS or Windows. Sometimes it shows up as SM2267 (1 GB) in System Status, other times it's completely missing. My 2 TB drive works fine. The problem only appears when I insert a device into the Type C slot on the motherboard. Also, during Windows boot, the Type C port doesn't work properly and logs an error about stornvme. Updating BIOS didn't help, so I reset everything to factory settings in BIOS. I've checked cables, connectors, and even tried reseating the front Type C cable on the motherboard. I also installed a different drive (256 GB) which was recognized in BIOS during first boot, but after shutdown it disappeared. Then I tried a cold boot—even without powering on the PSU—and it worked again. After that, everything functions normally. Sometimes after a few shutdowns, the issue resurfaces. I've also tried another drive (SM2263, 1 GB) which appeared in BIOS during initial setup but vanished after shutdown. The LED on the NVMe would light up when the problem occurred, and it would blink rapidly if it detected the drive as SM2263. The motherboard model is MSI Pro Z690-A with Wi-Fi, CPU i5 12400, and case Lian Li Lancool III.

D
DriftComboS_
Junior Member
48
07-18-2021, 07:42 AM
#2
It looks like the issue might stem from a faulty Type C header cable or an enabled ground on the motherboard. A simple test could involve using an adapter like the JoyReken USB Front Panel Adapter or similar products to see if it resolves the problem. If the issue persists, the cable is likely the culprit. If you have another internal header in your system, you might try that instead.
D
DriftComboS_
07-18-2021, 07:42 AM #2

It looks like the issue might stem from a faulty Type C header cable or an enabled ground on the motherboard. A simple test could involve using an adapter like the JoyReken USB Front Panel Adapter or similar products to see if it resolves the problem. If the issue persists, the cable is likely the culprit. If you have another internal header in your system, you might try that instead.

W
WasianNinja
Member
174
07-21-2021, 09:13 PM
#3
Confirm if your power source is sufficient. Are both the 24-pin and 8-pin connectors connected to the Mobo? It seems your motherboard doesn’t have shared PCIe lanes between JUSB5 and the M.2 ports, so you’re good there.
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WasianNinja
07-21-2021, 09:13 PM #3

Confirm if your power source is sufficient. Are both the 24-pin and 8-pin connectors connected to the Mobo? It seems your motherboard doesn’t have shared PCIe lanes between JUSB5 and the M.2 ports, so you’re good there.

F
FyrewallPlayz
Junior Member
29
07-28-2021, 08:49 PM
#4
Power is sufficient. Both connectors are properly placed.
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FyrewallPlayz
07-28-2021, 08:49 PM #4

Power is sufficient. Both connectors are properly placed.

K
Kaito_Vocaloid
Junior Member
7
08-02-2021, 12:44 AM
#5
This situation makes complete sense. The USB-C connector likely utilizes PCI-E lanes for performance, just as NVME does. It's possible these components are positioned close together on the circuit board. Regardless of the design specifics, as explained by @Agall, you're either using a high-quality cable or a premium motherboard.
K
Kaito_Vocaloid
08-02-2021, 12:44 AM #5

This situation makes complete sense. The USB-C connector likely utilizes PCI-E lanes for performance, just as NVME does. It's possible these components are positioned close together on the circuit board. Regardless of the design specifics, as explained by @Agall, you're either using a high-quality cable or a premium motherboard.

J
Jan_Damz
Member
180
08-04-2021, 03:15 PM
#6
I received a comparable converter.
J
Jan_Damz
08-04-2021, 03:15 PM #6

I received a comparable converter.

K
Kannen27
Junior Member
21
08-08-2021, 03:33 PM
#7
I received the adapter, so I'll give it a try.
K
Kannen27
08-08-2021, 03:33 PM #7

I received the adapter, so I'll give it a try.

T
Toaster3660
Junior Member
15
08-08-2021, 08:08 PM
#8
Verified with the latest adapter, the problem persists.
T
Toaster3660
08-08-2021, 08:08 PM #8

Verified with the latest adapter, the problem persists.

R
Reltdeast
Member
151
08-15-2021, 10:06 PM
#9
Verified with the latest adapter, the problem persists.
R
Reltdeast
08-15-2021, 10:06 PM #9

Verified with the latest adapter, the problem persists.